Review: Cell Spa
First Prev
of 2
Next Last
Nikki

Houston, TX

#1 Oct 20, 2010
soleil5@...- 10/20/2010
I agree. DO NOT GO TO THEIR STORES!!!! Cell Spa scammed me also. They sold me a cell phone which they said was new. I had to return to the store 4 times because I kept having problems. On my last visit, They refused to rectify my problem. Because I complained, he took my phone, and I had to call the Sheriff's Department. I would welcome an opportunity to file an action against this store. Out of fear, after the Sheriff arrived, he lied and said he called the Sheriff's office, not I. I asked the sheriff to check his phone log, and he would discover who was lying. I stepped outside of the store to talk to the sheriff. Ultimately, he returned the phone, still not working properly. I traced the history of the phone and discovered it was not new, at all, but had another owner more than 1 year ago
Sean

Sugar Land, TX

#2 Oct 23, 2010
Cell spa sucks ass! I came to the store directly to pay my verzion pay as you go plan, but my phone is yet to be activated.
Nick

Houston, TX

#3 Nov 15, 2010
I paid my pre-paid account three days early. Yet my account was still cut off three days later due to "there is not enough money on your account." How the hell does this happen? My receipt and my online banking both state that they took my money on 11/13 but my account was still cut off on 11/16.

What a terrible way to treat your customer. Well count me as an ex-customer. I won't be back.
Sugar

Houston, TX

#4 Feb 11, 2011
Shady place. Not a place to go!
VICTIM FROM SPA

Houston, TX

#5 Jun 19, 2011
Nikki wrote:
soleil5@...- 10/20/2010
I agree. DO NOT GO TO THEIR STORES!!!! Cell Spa scammed me also. They sold me a cell phone which they said was new. I had to return to the store 4 times because I kept having problems. On my last visit, They refused to rectify my problem. Because I complained, he took my phone, and I had to call the Sheriff's Department. I would welcome an opportunity to file an action against this store. Out of fear, after the Sheriff arrived, he lied and said he called the Sheriff's office, not I. I asked the sheriff to check his phone log, and he would discover who was lying. I stepped outside of the store to talk to the sheriff. Ultimately, he returned the phone, still not working properly. I traced the history of the phone and discovered it was not new, at all, but had another owner more than 1 year ago
I went there to buy simple mobile Sim card , i asked the price the guy said 15 i said OK , then other guy come and start working to activate my new Sim card and he gave me different price , he said $20 , I told him the other guy told me 15 , then he ask him, he said yes, then he continue identify my account information , then the main guy who said 15 give me written receipt said 17,just number 17 total 17 , I told him why 17 he said with tax , you don't want pay tax,he said , i said no ,he said in front of all customers there , this is America and you have to pay tax , I told him yes i can pay when you show me original receipt explain taxes , tax $2 tax for $15 is not Texas rate ,i got mad and left , went to other store and bought the Sim card ,my bad luck simple mobile couldn't activate it ,they said some thing wrong with the system and some one mess up with your a count , I figure out he did something ,I talked to a manager and explain what happened and i report him as a dealer , that was in May -2011 I went to Tmobile store to switch to Tmobile so I can pull my number , 14 days t-mobile they couldn't;t make it works , first 3 days they said you are with Verizon not simple mobile , i called Verizon and they said your number not with us , i was in loop and canĂ¢€™t fine a solution , finally I called the manager in NTC in Mobile and he said you gave us wrong account number and you with Verizon I told him I called Verizon and they said no I am not with them , he said there is START WIRELESS VERIZON COMPANY , I keep GO OGLE nothing under that name , then I called the cell spa but the other location in Houston not the sugary land one,both bad same owner , I asked him he said no company like that name , i told him t mobile said I am with VERIZON and Verizon said NO , what company sell service to Verizon ,I asked , he said Page Plus singular , I called that company and found my number was transferred to them , i took the account number and gave it to Tmobile to transfer my number ,the cell spa was mad at me and he transfer my a count when I fought with him about tax to page Plus Singular , my number is active with Tmobile now ,I was a bout to lose my business number , these guys is bad people, please be a way from them GOOGLE THEM ,BOTH LOCATION
VICTIM FROM SPA

Houston, TX

#6 Jun 19, 2011
I went there to buy simple mobile Sim card , i asked the price the guy said 15 i said OK , then other guy come and start working to activate my new Sim card and he gave me different price , he said $20 , I told him the other guy told me 15 , then he ask him, he said yes, then he continue identify my account information , then the main guy who said 15 give me written receipt said 17,just number 17 total 17 , I told him why 17 he said with tax , you don't want pay tax,he said , i said no ,he said in front of all customers there , this is America and you have to pay tax , I told him yes i can pay when you show me original receipt explain taxes , tax $2 tax for $15 is not Texas rate ,i got mad and left , went to other store and bought the Sim card ,my bad luck simple mobile couldn't activate it ,they said some thing wrong with the system and some one mess up with your a count , I figure out he did something ,I talked to a manager and explain what happened and i report him as a dealer , that was in May -2011 I went to Tmobile store to switch to Tmobile so I can pull my number , 14 days t-mobile they couldn't;t make it works , first 3 days they said you are with Verizon not simple mobile , i called Verizon and they said your number not with us , i was in loop and canĂ¢€™t fine a solution , finally I called the manager in NTC in Mobile and he said you gave us wrong account number and you with Verizon I told him I called Verizon and they said no I am not with them , he said there is START WIRELESS VERIZON COMPANY , I keep GO OGLE nothing under that name , then I called the cell spa but the other location in Houston not the sugary land one,both bad same owner , I asked him he said no company like that name , i told him t mobile said I am with VERIZON and Verizon said NO , what company sell service to Verizon ,I asked , he said Page Plus singular , I called that company and found my number was transferred to them , i took the account number and gave it to Tmobile to transfer my number ,the cell spa was mad at me and he transfer my a count when I fought with him about tax to page Plus Singular , my number is active with Tmobile now ,I was a bout to lose my business number , these guys is bad people, please be a way from them GOOGLE THEM ,BOTH LOCATION
The truth

United States

#7 Jul 9, 2011
dont ever go there, they are scammers, they will keep giving you fake phones. when you buy a phone. they will take it inside and change it to use or fake one so you keep coming back and paying more money..
The Judge

United States

#8 Jul 13, 2011
Where is this place located at?
customer

Houston, TX

#9 Jul 18, 2011
bad service, they hustle by saying anything you want to hear that will give them a sale. do not recommend at all!
toya lenae

Houston, TX

#10 Aug 10, 2011
customer wrote:
bad service, they hustle by saying anything you want to hear that will give them a sale. do not recommend at all!
the hustled me he seen that I was disabled n it was a Motorola cliq xt that they was working on I didn't have my glasses on so I didn't see what was going on so its been messing up since I got it what can I do n they not trying to give me my money back n I just got this phone
amer

Houston, TX

#11 Sep 11, 2011
i drove 35 miles one way to buy the iphone 4 as they advertise good price. the phone they were advertising as new was used and in bad shape without the box. and the price they said was not the actual i had to pay 60 dollar more then they said for a used phone.
complete bastards ..
Sam

United States

#12 Sep 14, 2011
Scammers, liars and thieves! Not recommended at all
tony

Conroe, TX

#13 Oct 14, 2011
i dont now what r these people talking abt . i hv bought 4 phones all of them

work fine . thumbs up . great people to work with

5 ***** star guys
Right

Desoto, TX

#14 Nov 28, 2011
tony wrote:
i dont now what r these people talking abt . i hv bought 4 phones all of them
work fine . thumbs up . great people to work with
5 ***** star guys
... yes, we get it... you work there... don't be so obvious.
Baited and Switched

Desoto, TX

#15 Nov 28, 2011
I went in to buy a Samsung Epic 4G phone advertised on Craig's List that included first month and activation fully flashed to Cricket from Mak. The phone was only partially flashed. I was told the internet would take up to 24 hours to be turned on. I was completely skeptical walking out of the store when he said it would take 2-24 hours to come on... Never happened... and wasn't surprised. No picture messaging either! Was told internet was an additional $10 on top of the fully flashed advertised... ugh. I gave him the $10 so he wouldn't screw me over, but I just wasted that $10. Was given a Samsung Transform instead of the Samsung Epic 4G advertised that I really wanted, but I was told it was an Epic 4G. On the phone before arriving, I was also told they had new Epics... in the store when I was leaving Mak laughed at me for asking that question again and said no it wasn't new (heck, it wasn't even an Epic 4G!) I asked him for a manual when I first arrived. He told me he'd give me one before I left. When I left he said he didn't have anymore, but he would on Monday (it was Saturday)... of course he didn't have anymore. He baited and switched phones!!! He would've had to give me a Transform book instead of an Epic 4G book and I would've known he'd sold me the wrong phone before I walked out. Obviously I should have been more aware, but the Transform and Epic look very similar. I am not at all certain that he didn't flash me the Epic prior to sending off the phone to be flashed for a long period of time and switched it out then. He tried to get me to look at two other styles including a Evo Shift, but I knew exactly what features I wanted and came there specifically for the Epic.

When I called Mak to discuss my phone only being partially flashed (and the switch out), he claimed it was fully flashed....(yes, that's why the internet never worked and I had to have it done by someone else.) He didn't offer to make things right. He just said I was coming down too hard on him when I was merely stating the facts. Oh... my phone also didn't have an SD card! I had to buy a new one at Radio Shack. When I mentioned to Mak, he said the phones don't come with them. I told him he didn't tell me that. He said, "Did you ask?" So, if you go to Cell Spa, be sure you ask if you get the SD card! Double check that you get the phone you went in for, and expect to pay more for internet when getting the "fully flashed" because that doesn't include everything. When I asked why he swapped the Epic 4G out for the Transform, he hung up on me.

The Transform is slower than the Epic... smaller... and Youtube doesn't work. Picture quality is poorer... video quality is so-so. The biggie? I have a severe hearing loss and couldn't understand why I was hearing so much static on the calls. Turns out it wasn't the higher quality phone I had researched endlessly and had driven an hour across town to get the best price offered. I also told Mak that I needed the phone to hear well on it. To realize I had been taken just burned because I'm stuck with this phone for now, and I could've gotten what I wanted from any number of other dealers on Craig's List for just a little more. He took advantage of me. I trusted him to sell me what he advertised and expected him to do the right thing when I called him. He was more concerned I was giving him a hard time because he couldn't handle hearing his own transgressions that he was fully aware of??? ugh...

Buyer beware! Don't expect Cell Spa on Hwy 6 and Voss to do the right thing when it comes to flashing and selling phones or anything else. They are completely unethical. Don't waste your money or your time.
nguyen dung

Katy, TX

#16 Dec 8, 2011
i have seen a lot of indian cell store. collect tax on use phone without any receipt.
this is one of them.
they quote" this is America and you have to pay tax".
DTA

Houston, TX

#17 Dec 26, 2011
I also was scammed. They said my Iphone 4 was unlocked and new...both lies. The owner is a true crook, fast talking, smooth.
Mike

Houston, TX

#18 Jan 21, 2012
Sean wrote:
Cell spa sucks ass! I came to the store directly to pay my verzion pay as you go plan, but my phone is yet to be activated.
same problems I'm having Now I have to wait intel they open up today and have them refresh my phone when I paid the bill a day before.....Service Sucks
Mike

Houston, TX

#19 Jan 21, 2012
Typo until
Mike

Houston, TX

#20 Jan 21, 2012
But all to say I will not step foot back into cell spa.....

Tell me when this thread is updated:

Subscribe Now Add to my Tracker
First Prev
of 2
Next Last

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Stafford Discussions

Title Updated Last By Comments
Golden Corral discrimination 3 hr Tex 5
News Eyewitness describes west Houston shooting spre... 7 hr valkyrie 1
Why are White people so racist, jealous and hat... (Jun '13) 14 hr alarm clock 663
Why don't Middle Eastern men like Black women (Jul '12) Mon Shante khan 253
Election Who do you support for State Board of Education... (Oct '10) May 14 Jack 993
Trump Rules Mar '16 JUSTICE 1
now beat trump Mar '16 trump or hillary ... 2
More from around the web

Personal Finance

Stafford Mortgages