Highland title and liscense?

Posted in the St. Jacob Forum

Bob

Stockton, MO

#1 May 1, 2013
Does anybody know whats going on with Highland title and liscense on Broadway? They won't answer the phone for 2weeks. I'm waiting on my plates. The worst idea to pay someone for a service that is free just for the convince..
hmm

United States

#2 May 1, 2013
Bob wrote:
Does anybody know whats going on with Highland title and liscense on Broadway? They won't answer the phone for 2weeks. I'm waiting on my plates. The worst idea to pay someone for a service that is free just for the convince..
they NEVER answer their phone. Their too busy talking in it with personal calls. You have I actually go in there...
Bob

Aurora, MO

#3 May 1, 2013
I went up there at about 5:30 tonight (open till 6). Looked like it is maybe closed?
auto accent

East Alton, IL

#4 May 2, 2013
call accent auto in collinsville they may be able to give u the answers your looking for, they own it
Bob

Aurora, MO

#5 May 2, 2013
They are in the process of changing owners. They'll try to get someone up there in the next couple days to hand out plates. What a joke!!!
In the know

New York, NY

#6 May 2, 2013
First, the plates don't even go to the Highland location, they go to Collinsville and then they are taken to the Highland location therefore unless they've already taken them to Highland you should be able to pick them up in Collinsville.

Second, this doesn't surprise me at all. Horrible customer service. They don't answer phone calls, they are not open the hours they SAY they will be open, rude, unfriendly and lastly they take FOREVER to send your paperwork in to get your plates and title.

I think it's nice to have a place in town to do this versus driving the the DMV, but someone more responsible would be nice.
Bob

Aurora, MO

#7 May 2, 2013
It's nice but not worth the. $25.00 they charge for the 5 minutes worth of work they do.
HELP

Fontana, KS

#8 May 8, 2013
Where are they even located now? Was that the one that moved several times or the one my moto
Contact 2

Belleville, IL

#9 May 10, 2013
Did you get your plates yet? I still haven't got mine and AUTO ACCENT said it's not their problem its the Pattersons problem and they don't have contact info for them. Now I'm waiting to hear back from channel 2 and Jesse Whites office.
Bob

United States

#10 May 14, 2013
Contact 2 wrote:
Did you get your plates yet? I still haven't got mine and AUTO ACCENT said it's not their problem its the Pattersons problem and they don't have contact info for them. Now I'm waiting to hear back from channel 2 and Jesse Whites office.
I received mine. I called Auto Accent and met the gal over there. As far as I'm concerned its their problem. They took your money for the services rendered!! I suggest you go to Collinsville and talk to Greg the owner and make a huge seen!!
In the know

New York, NY

#11 May 15, 2013
Contact 2 wrote:
Did you get your plates yet? I still haven't got mine and AUTO ACCENT said it's not their problem its the Pattersons problem and they don't have contact info for them. Now I'm waiting to hear back from channel 2 and Jesse Whites office.
Try Collinsville again. Unless they changed hands, they are responsible for the Highland location and they should have you plates, however as irresponsible as they are they may have never sent your paperwork in. You also might think about calling the DMV (or look on the state website) to find out if there's a number to call and find out if your plates have been mailed out, and to where. I know you can check on titles, because I have.

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