Review: D J Feathers Aviary
Posted in the Springfield Forum
#1 Mar 11, 2009
If the bird you look at does not seem right, walk away. Don't let the so called experts, Dave and Tammy, convince you otherwise. They use their "expertise" to make a sale. It is all about making the sale. Once you take that bird home you are stuck. No store credit for another bird. I spent about $1500 for bird, cage, toys and food. I was contacting them on a daily, then weekly basis, that the bird seemed withdrawn and unhappy. They tried to convince me the bird would change. I let them convince me. They took advantage of a family who really wanted a bird. I have two children who were absolutely devastated that we had a bird that wasn't friendly. I decided to return the bird. They took the bird back, but refused to give me store credit for another bird. After arguing for 2 days with Dave and Tammy, and having the buck passed from one to the other in the typical -- well I have to ask my wife/husband first --, I decided to file a complaint with the BBB (Better Business Bureau). Dave and Tammy did absolutely nothing to resolve my complaint. As a result, they received an F rating from the BBB. Go check for yourself. That is the lowest rating possible. Buyer beware!!!
#2 Apr 11, 2009
Honestly, I have no idea what the above reviewer is thinking of. Tammy and Dave have been doing this for over 20 years, and their reputation is above reproach. They've made many people happy with the outstanding quality of their birds.
A bird is not something you can just trade in because it doesn't work for you. To expect to be able to do that is ludicrous. Perhaps the above customer should've really done his research before he decided to purchase a bird as a family pet. A bird is not a dog or a cat. Even the best bred and best socialized baby parrots can sometimes take several months before they become comfortable in a new home. Patience is key, but it sounds like he had very little of it.
Tammy and Dave are in no way to blame for this man's unreasonable expectations. Maybe he did get the short end of the stick, but I seriously doubt it. I have never heard anything but the absolute best regarding DJ Feathers. The next time "Eddie" decides to jump into a commitment as large as owning a bird that will probably outlive him, perhaps he really should do the proper research.
#3 Mar 5, 2012
My best mate did NOT know any better and put down a deposit for a female Lutino Linnie. She was told: "You'll get pictures every week, your baby will be well socialized and weaned onto a good diet of fruit, vegetables and pellets. We'll even train her to use a flight suit, for free!"
Good Sales Pitch!
Well as you can expect: NOTHING They said was actually true!
They sent her a picture of her baby when she was about two weeks old, and then didn't send any other pictures. My mate emailed them and got no response. Finally she rang them up to ask what was going on. She couldn't get them to talk to her. When they did the guy made it sound like my mate was "Demanding". Of course! Asking for what you promised is 'demanding'.*DISGUSTED*
The week her baby was going to be shipped, they finally sent her a couple photographs of a yellow bird in a really pretty flight suit. It was me that pointed out that her baby seemed a little nervous.
She was already Very uncomfortable but was told that if she "didn't want this sweet baby then that was her problem!" When she was upset he told her, "I've been breeding for Years and I know what I'm talking about!"
Then they guy said that she was just nervous and her bird would be shipped out next week.
Feeling trapped and being an animal lover she felt there was nothing she could do.
Now she Loves this little bird but guess what?
Her baby was scared of hands, would Not "Step-Up", did Not eat Any of the type of pellets the breeder insisted that she was weaned onto, and was deathly, deathly Afraid of hands!
If not for my friend's careful patience then her little one would not have come so far. After an entire year she is still afraid of hands, but will allow my best mate to pet her once or twice a month IF my friend talks gently to her for hours before, but she still will not allow herself to be touched anywhere but her chest and only for a moment when she does,
She Still does NOT eat any type of pellets and is a seed junky. My friend is trying desperately to get her to eat more fruit, veggies and anything healthy. Thankfully being a Linnie she Loves certain types of fruit.
She won't go anywhere near this Flight Suit that the breeder insisted that they used daily with her.
It's so sad!
This breeder is Obviously a Commercial Breeder who does not social their babies. Just because a parrot is hand-fed does not mean that they are being played with or are being socialized properly.
IF my best mate's little Linnie was properly socialized then she would not have taken a year to allow my friend to touch her chest for a few seconds at a time.
My friend thankfully is Loving and Sweet; she is willing to go slowly to basically tame her "hand-fed" parrot and is not the type to scare her little parrot into never allowing herself to be pet. Anybody else would have given up months ago, but my friend loves her little one and will continue to work with her companion parrot.
And there is NO Way she would have returned her Linnie. She loves her and is willing to work with her even if it takes years and her Linnie never allows herself to be fully handled. My best mate is just the type of person that Trusted this horrid Commercial Breeder!
Trusted them to properly hand-feed her baby and socialize her to want to be around people.
But as EVERYBODY knows a Commercial Breeder only cares about one thing: Getting their money from the customer for their "product".
It's SO sad!
Especially since my Linnie LOVES to be pet, and held. She Loves to be around me and my BF...
But then again she was NOT bred by this Commercial Breeder, but rather by a breeder that Loves her babies and she socialized my little one properly to love being around people. It's just too bad my best mate did not know that this Commercial Breeder may have a lot of "good Reviews" that essentially mean NOTHING!
#4 Feb 17, 2013
First of all Tammy and Dave give nothing but love to these birds. The birds are family and treated as such. They got in the business of birds because they love them and wanted other people to share there love of them. A bird in not a dog or cat that just sits there looking pretty. You have to work with these birds everyday and can't expect them to step up if you are not putting in the time. Tammy and Dave are all about there birds. Each bird has its own personality and you as a buyer need to read online how to train your bird and educate yourself before thinking about even buying one. I have seen first hand on how much they care and both Tammy and Dave will answer any question you have and are happy to answer any question you have. I love them and thier birds.
#5 Jul 25, 2013
#7 Aug 29, 2016
dj feathers is not the same. Ever since they moved, seems they can't keep up with the bigger space. The place is dirty! Bird cages are nasty, floors are gross! Knats everywhere! And there larger birds always have messed up tail feathers cuz they are kept in smaller cages! Very sad.
#8 Oct 10, 2016
Very disappointed in DJFEATHERS. Despite the good reviews i was treated very rudely by the younger female that works there. I also noticed that the bird area in the back is very dirty and full of knats. I know birds can be messy but the floor there is just filthy. I will not return, will purchase my bird things elsewhere. These people need to go learn some customer service skills and call Molly maid or something. At least just smile when people enter your store!!
#9 Feb 9, 2017
I bought my Blue-fronted Amazon (Lola) from DJ Feathers seven years ago and I make periodic visits to the store to see new birds, purchase food and supplies. Birds are messy and they have a lot of birds, but in no way do I think the store is uncleaned. It is cleaned regularly and I know the birds are well-cared for, but it is a lot of work especially if they are feeding young birds around the clock. Every good bird person knows that you can see at different times seed moths, which are harmless but often are found in seed. I rarely see them there, however. Can you imagine what that place would be like if they had dogs and/or cats in the numbers they have birds? They have a very organized store which is a beacon to avian enthusiasts and we value it and the folks that work there.
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