Review: Better Deal Auto Repair

Review: Better Deal Auto Repair

Posted in the Spring Forum

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Not Professional at ALL

League City, TX

#1 Jun 7, 2008
I have had a long and challenging battle with my car and Casey. My car is still in its 90days and he is refusing to fix it. He made me drive off the lot with a promise of fixing it if the check engine light did not turn off. He said the only way we are going to get anything out of him is if we take him to court. If you are going to do business with Casey be prepared for his lies, abstinence of conversation, poor language, work not done right and in the end, over priced. All I left his shop with was a bigger headache, a smaller pocket book and a car that is no better living the shop as it came in. You’ll have better luck doing your business somewhere else. Thank you and have a blessed day.
twice is enough

Cypress, TX

#2 Jun 30, 2008
my husband took our car in and had the air conditioner replaced and the oil changed. we got almost to where we were driving and our engine blew up. we were told nothing about anything being wrong. we had to have a new engine put in the car which cost us an arm and a leg. we didnt think anything about it being this car place, until we had them put another air conditioner in our car as it only lasted one yr and my husband drove it in houston for 1 yr without air. we also had the oil changed. we started out on another trip and we got to rogers tx and the engine blew again and it was the same thing. gas or something in the oil. we had to have it towed and a new engine put in again. this time it cost more. so far now this place has cost us about 6000 of new engines. do not take your car to this place. I dotn know what is going on. we pay twice ..we pay them to work on our car and then pay when we try to drive it again....the better business bureau needs to hear about this place.
Excellent service

Spring, TX

#3 Apr 3, 2009
I have always had a wonderful experience with Better Deal. The guys alway check out my car and let me know what maintenance will be needed soon. Casey has been very good to my family and I would recommend this shop to anyone looking for affordable and honest auto repair.
lindy

Burbank, CA

#4 May 18, 2009
if somebody knows the real name of the owner of better deal auto in spring please let me know asap!!!!!!!! at [email protected] he is a lieing steeling peice and waist of human flesh. i have been an auto mech. for 20+ years. me and my sister grad. from klein high. she works for a lawfirm and her husband is an attorney. if yall would help with legal fees we can stop this crooked theif and hit him where it hurts the most!!!he is a crooked scumbag!!!!!!!!!! try genes automotive on springstubner just east of kuykehndahl (by klein oak high school) for real honest and affordible auto repairs no fast talk. dont just blow this off and let him keep doiing this. my stepsons truck drove in three weeks ago for transmission work and is nondrivable unless he pays more money for there screw up.!(lindy at) [email protected]
anon

Spring, TX

#5 May 22, 2009
Mr. Lindy aren't you just a mobile mechanic who can't get any good work so you are just picking on this business because you're ticked off at the world. I've heard about your type of repairs as well. Take a look at yourself.
The best auto shop

Spring, TX

#6 May 22, 2009
I don't care what anyone says about this shop. I have been their customer since the first day they opened. Casey has always treated me fairly. He has always fixed my car right, and at the right price. Some people are just looking to get something for nothing. I will always stay loyal to this shop.
ripped off by racist

Austin, TX

#7 Jul 22, 2009
I took my car there to get my brakes fixed and they claimed that I needed to replace my pump. A week later my car broke down because they didn't install the pump properly. When my dad and I returned to ask what happened and asked them to fix it they said that it would be another 300 dollars and we had to buy another pump! When we argued about the fact that we had just purchased one from them they told us to leave the premises and "take our Mexican behind back to Mexico if we wanted better service." I WILL NEVER GO BACK THERE AGAIN AND HIGHLY SUGGEST NOT TRUSTING THESE PEOPLE!!!!!!!!!!
Deal Pending

United States

#8 Aug 24, 2009
I am going to meet with Casey from Better Deal Auto.. on a Deal we have pending. I am a shop owner, and Dad too. I know Casey has a family, and is trying to run his business. I have given My end of the bargin, and have a Meeting with him this week. I will post with details of how it went. Seems like he want's to do the right thing. So far it has been okay, but this will be the Tell all meeting..... check back.
NOTBetterDeals

Spring, TX

#9 Aug 29, 2009
It was a nightmare dealing with this shop and Casey. He treats his customers with total disrespect! He tried to use threats, fowl language and intimidation on me (a single working mother). He repeatedly lied and did not meat deadlines for work completion. This man has SERIOUS character flaws! I'm thinking the people who say good things about him are 1) his employees who are desperate to keep a job or 2) relatives who are being forced to do so BY HIM! Don't be a fool. Stay away from this shop! Take your money to a legitimate shop that knows how to treat customers.
GETOUT

Spring, TX

#10 Aug 29, 2009
Get out as quickly as you can! Do not do any kind of business with him. He can not be trusted!
Mr Dad

Bjerringbro, Denmark

#11 Oct 28, 2009
I took my daughter's car in there when running rough and engine light was on. Well after fours days and $856.42 dollars later it was NOT fixed. Casey replaced several parts...but not the problem.
If Engine light comes on and a OBD II is used to determine the code in which to reflect to a chart will tell the system error.. Well,,,they must not of had the chart or software to determine.. End of a Better Deal ,,,,I went to the dealer and paid 94.00 for a computer upgrade...just like a Microsoft for your home computer...I report you decide. No Better Deal Auto..for my teenage daughter with noo car for Four days and my almost a GRAND$$$$ Mr. Dad
satisfied customer

Spring, TX

#12 Oct 28, 2009
try accurate auto on north eldridge and spring cypress..they are great!!
Never again

Spring, TX

#13 Dec 9, 2009
I took my car in there to get it fixed. Well after over $600 dollars later it was NOT fixed. They replaced several parts...but not the problem Casey said I needed a catalyst converter, the mechanic said a sensor that controls air flow and the lady said the cruise control was bad. NEVER GO THERE MY CAR IS STILL NOT WORKING.
Cai Black

Denver, CO

#14 Dec 23, 2009
My wife's cousin recommended Better Deal to me, and I have had only good experiences with them. They have ALWAYS been far less expensive than the "manufacturer" (Hyundai and Toyota).
If you ever have a concern about a mechanic's price quote then call around before the repairs are started. for example, I have called other shops, including the Toyota dealer, to get a price quote after the Better Deal techs performed a free diagnostic of my car.
I think that it all comes down to taking charge of the situation. A mechanic is not allowed to repair your vehicle without your approval.
phil

Mosta, Malta

#15 Feb 4, 2010
Casey done fine by me, he does a lot of business, what do you expect Xray Eyes? He is good, I trust him
johnson

Houston, TX

#16 Apr 9, 2010
He is not lying that place is a real piece of work they over charge you rip u off and then try to make u think its your faul the work is shitty and they give you the run around sooo no he is not lyning and they are a bunch of waste the Better Deal on Kurykendahl, where Sherry is the telephone answerer and /rceptionist who lies and covers up for their work . is pitiful they lost the keys to my car and it took forever to get something done sooo nnoooo he is not lyning and someone needs to fix this problemm.
anon wrote:
Mr. Lindy aren't you just a mobile mechanic who can't get any good work so you are just picking on this business because you're ticked off at the world. I've heard about your type of repairs as well. Take a look at yourself.
whatanightmare

Spring, TX

#17 Apr 16, 2010
I have spent over $1100 here and my car is in WORSE shape than before i took it to Better Deal Auto! These guys should be ashamed of themselves...they actually stole parts off my car, and 3/4 of all the bolts under my hood. Don't be another victim, take your car somewhere else!!!
defense

Houston, TX

#18 Apr 16, 2010
Keys were misplaced, and it took 1-day to have them recut from the dealer, we are human and mistakes happen, we took charge of the situation and supplied the customer with a new set of keys at our cost. Not to mention the customer was in for a warranty repair that was not even under warranty and we covered, she blew up the engine by neglect.
f u Casey

Waterloo, Canada

#19 May 15, 2010
anon wrote:
Mr. Lindy aren't you just a mobile mechanic who can't get any good work so you are just picking on this business because you're ticked off at the world. I've heard about your type of repairs as well. Take a look at yourself.
Casey is shady as they come I worked for him and haven't gottten paid he's tryin to pay me 400 for a 56hr work week...do the math that's less then minimum wage
Casey

Driftwood, TX

#21 Jun 10, 2010
I run a tight shop and have no idea why so many people are complaining.

if you'd like to lodge a complaint, come to my shop and talk to me, face to face instead of hiding behind a computer screen like COWARDS.

remember guys: I have alot of customers that have never had any problem with the service Ive given.
you cant please some people and unfortunately you guys seem to fall into this category.

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