Showtime Cinema

Since: Nov 11

Location hidden

#1 Nov 25, 2011
This business is quickly going downhill for the last few months!!! I have been a regular customer since they opened 3 yrs ago. Like any new business they were a little unorganized at first then after a few months it got better.It has been a family friendly place until the last 5 months give or take. During this time many things have happened. I sent a email to the owners and can tell it has fallen on death ears.
Here are some instances that I have noticed. Never are the concessions stocked. Always out of many items and the popcorn and nacho chips are always stale!! The soda is nasty also with no CO2 in it!!!Movies not starting on time and mess up alot and u are given a free movie pass for another time. The new female manager is so rude that it is sick!! The way she speaks to customers is nuts. I saw a family bring in their handicap child and you would of thought they brought in the plague!!! I have saw her get in customers faces, scream at the workers, walk around spills that are on the floor and yell at a worker who is busy to clean it up while she stands around,scream at a manager who was helping someone and he had been there since the beginning (mind u the best one they have had there)!! Walking in movies before they start telling u if ur caught with ur cell u would be asked to leave and never be let in again to see a show. Not only her but the concession workers touch ur popcorn with the same hands I have seen them blow their nose and also touch money with and not wash!! The list could go on and on. My last draw was the other night at the last midnight showing of Twilight movie!! A huge group that I was with refused to go there ever again cause she was so damn rude to them!! They also have sent emails and haven't heard anything back!!
It is sad so many people where excited to have a movie theater back in Sparta!! No more long drives to see a movie and it was another way to bring in business to the city! But since the owners are not trying to help the problems that are being brought to them they will have to deal with the decline in business!!They had good workers in there til this one came along and took everything over now the business is falling apart!!! I know myself and a bunch of others rather pay the extra to go else where to see a movie and not be treated like crap or see others treated that way!! It wont be the Lincoln we visit either since they are the ones that own Showtime!!!!
sad

Steeleville, IL

#2 Nov 25, 2011
If you are a Facebook user look the up as they have a page "Showtime Cinema" there are approx 400 people who like the page and maybe some things will get fixed and not discarded by one person who reads the email. I rarely go there so I can't agree or disagree just hope if it's true they clean it up.
FUTURE SHOWTIME WORKER

Sparta, IL

#4 Jan 11, 2012
Well it seems as if a certain assistant Manager who is no longer there is a little upset. Look I can understand if your upset but to run a buisnesss' name into the ground along with a person who works there just because you did not do your job is wrong. I have seen the new manager in action and all I have seen are positive things from her. To say that she would react that way to a person with a handicaip is going a bit to far, dont you think? Seriously you need to quit wasting your time on topix nd start looking for a different job. Actually I think I may apply there, wonder if your postion is still open.....But on the brighter side those who come for an honest review it is a great fun friendly place close to home and has reasonable prices. I hear they are doing Birthday Parties too, I may just book a party there. Great friendly staff and I have not had a problem there. And Im there all the time with my family. Check them out!!!!!
number11special

Saint Louis, MO

#5 Jan 13, 2012
Wow, I have never seen anything like that from her and in my opinion, the theater has been slowly improving since she's been there.
C-C-C-COMBO BREAKER

Oakdale, IL

#6 Mar 3, 2012
1 TiME I SAW HER AND SHE WAS MEEN. I AXED HER Y AN SHE COULDNT ONLY TELL ME THAT IT WAS CUZ I WAS A BLACK. I WAS LIKE WUT? SHE PROLLY EATS MEXICAN BABYS.
wow

Noblesville, IN

#7 Mar 4, 2012
C-C-C-COMBO BREAKER wrote:
1 TiME I SAW HER AND SHE WAS MEEN. I AXED HER Y AN SHE COULDNT ONLY TELL ME THAT IT WAS CUZ I WAS A BLACK. I WAS LIKE WUT? SHE PROLLY EATS MEXICAN BABYS.
Seems to me the way you type and spell black or not you scream idiot I would tell you get away too
disappointed customer

Carbondale, IL

#8 Aug 11, 2012
this mary ann manager or whatever she is is a bully to children and i say boycott this theater!!! i am against child abuse and i call it like i see it. you need to stand up to a non crippled adult & lets see how far you get you fat ugly peice of nasty crap! i hope you will eventually get fired but you seem to have your place at this theater because complaints are obviously not being taken seriously!!!!
I sooooo agreee

Carbondale, IL

#9 Aug 13, 2012
lol yeah i know this mary ann quilman & oh yeah ive seen how she is! not sure why she keeps having kids when she seems to hate them. biatch is a flipping weirdo! wish she would get fired then maybe i will goto the movies there again. i actually know a few people who refuse to go because of her. anywayz me and my friends drive to ofallon or carbondale to be treated like a human!:/
The old manager

Murphysboro, IL

#11 Sep 23, 2012
Actually the original post was about me, the old manager, because I had the person who posted it fired do to extreme incompetence. I did not respond before because their angry towards me was useless, and what they said was simply not true. I left the show recently and my assistant has moved up. I find it amusing that whoever has posted these is too much a wuss to say who they are, but are willing to call out a loving mother and defame her on the internet for child abuse, which again is not true. At least whoever tried to 'hurt' my rep kept my name out of it.
As for anyone who is discontent with the theater, I am sorry to hear this, and if your complaints are legitimate then I suggest you email the owner on the website. If he does not believe you it is because he has been in this business a long times and knows how to spot a lying customer. But if your feelings have been hurt because you have been ejecting from the theater do to your own ridiculous behavior, then go whine to your mommie and have her cradle you like a baby because that is what you are. Complaining on a website like this doesn't make your claim legitimate or make you a bad ass, it just makes you another faceless whiner who doesn't have the balls to launch a complaint because they know they are truly wrong. And to say that someone is an abusive mother and make fun of her parenting shows what a truly horrible person you are. Get over your self and your grudge, and grow up. If you don't want to attend the theater, have fun, there are enough regular loyal customers who love this manager and your business has not been missed.

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