Shell Quick lube
Blue Oval fan

Millstadt, IL

#1 Dec 21, 2012
Has anyone else been to the Shell quick lube and told that your vehicle needs new everything? And I'm not talking the little stuff like air filter or wiper blades. I'm talking an engine flush. A coolant flush for a car that's not even two years old. That kind of stuff. Please chime in if this has happened to you.
Yes

Steeleville, IL

#3 Dec 25, 2012
Yes, my wife went there recently and she was told she needed an engine flush and when she said no she just wanted a oil change the employees became rude and short with her.
Shellbreaker

United States

#4 Dec 27, 2012
Used a buy one get one free at the shell. Told them no to the engine flush, they did it anyway and used high cost synthetic oil I didn't ask for. Still haven't used my freebie yet
Walmart might be better

Millstadt, IL

#5 Dec 31, 2012
What would you get from an engine flush? how is one done?
Satifised customer

United States

#6 Nov 17, 2013
I went to the fast lube in Sparta within the last week and they were very helpful. They told me exactly what my car needed and they were not pushy at all. I was given a sheet of paper with recommendations should I ever want to get the services completed. Many people should check their owners manual. I keep my car regularly serviced and air filters are part of that.
just another person

New Madrid, MO

#7 Dec 30, 2013
I have lived near the quick lube for years and have seen it switch companies time and time again. But I must say, they are great! Especially now.. They always go over every detail with me when they are done, give me any and all options and do not push anything on me. They will mention when I'm getting close to a certain mileage where something might be recommended (ie. transmission flush) but all in all you won't find any other business that does a better job.. And don't charge an arm and a leg.just my opinion
Great service

Wood River, IL

#8 Apr 2, 2014
Keep up the great work. You always take very good care of my car. I would never go anywhere else. It is hard to find this good of a customer service any other place.

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