RENOS don't believe the hype ! we ;ove our customers and employees !!
Posted in the Somerset Forum
#1 Apr 19, 2009
We know that reno's has been getting alot of gossip lately about service and customer satisfactoin, and we are here to say that those days are in the past. We are now under a new management team that cares about our customers and will do what it takes to make sure your next visit to reno's is a great one. We back this promise up 100%,and will be glad to handle any past complaints and make sure that we do everything we can to resolve any past issues . If you do have a problem that you would like to discuss with us we would love to hear from you please contact us and ask for a member of management and tell us when you was there and what the problem was and we will handle it . Eric fitzer (owner) suports his staff 100%, He cares about his staff and community . In the last year Eric has given over $100,000.00 to various charities and donations in the comunity . Eric is now under a no tolerance , drug free workplace and will not tolerate any employee that is not drug free . Ten employees have been drug tested so far including all managers and Eric himself, And all test have come back negitive so far . All new employees will now be under going random drug test . We are striving for excelence and %100 customer satisfaction . We are looking foward to a great summer with a ton of specials such as five dollars of steak and kids eat free on mondays, Two for tuesdays that include half off appitzers / long necks /and drafts . Wine down wednesday / buy one bottle of wine and get one half off . In May we are starting bike nights on thursday nights which will include half off appatizers and half off drafts and long necks , And will be giving out door prizes . Every friday and Saturday night after 9 pm we are having half off appitzers half off drafts and long necks . We still have great specials on our lunch menu and now have $3.99 bubba burger or chicken sandwich with one side till 3pm every day !!!!!
We love our customers and look foward to having a great summer !! Anyone that would like talk to mangement please contact Reno's Roadhouse and ask for Chris , Megan , Janet or Amanda and we promiss we will take of any issue !!
#2 Aug 4, 2009
I know better. I worked there, as well as used to go there to eat and Eric is one of the biggest jackasses their is! Not to mention a cokehead and the State Police know all about his game. He wouldn't know the 1st thing about being clean form drugs!! He and his previous management team were all really unfair. He has been through every GOOD and DESCENT server in Pulaski co. That's why he has all the nasty looking servers he has now. Very few of them would I let serve my dog's asshole!
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