Review: Academic Dermatology, DR. Felix Urman, Md.

Posted in the Somerset Forum

Stay Away From Here

North Brunswick, NJ

#1 Oct 25, 2012
Dr. Urman is nice and knowledgable, however, his staff is awful. I have never had such rude customer/patient services over the phone. They laugh at you when you express a concern and won't help you with insurance issues. They claim they don't have the time to call health insurance providers when they have a problem and expect you to call them, when the insurance company explicitly says they need to talk to the Dr.'s office about a claim. Meanwhile, every time I've been there, the staff just sits there and gossips. I have been to tens of doctors and specialists in my time and none of them have ever had a problem calling up an insurance company. That's why insurance companies have special provider services numbers, because they expect that a doctor's office will have to call at some point. The staff is rude and I've never dealt with anyone like this before in a doctor's office setting. I tell them my name and they would reply back to me with a lot of attitude saying, "What?!" I'm sorry my name is ethnic and isn't John or James. It unfortunate that a good doctor has awful staff. I finally decided that good medical treatment wasn't worth the awful treatment from the staff.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Somerset Discussions

Title Updated Last By Comments
Review: N & K Trading Inc (Feb '13) 3 hr Linda K Carlisle 116
John Mahoney arraigned in the murder of his fat... (Dec '07) Oct 10 mnmrhunter 28
New Brunswick man sentenced to prison for distr... Oct 8 mellz 1
Garage Sale Oct 5 RWR 1
Edison's police chief: $200,000 in renovations,... Sep 29 taxpayer 4
Crazy weather traced to Arctic's impact on jet ... Sep 27 Dominic DeFrank 1
dave lewis Sep '14 Culligan 1

Somerset News Video

Somerset Dating
Find my Match

Somerset Jobs

Somerset People Search

Addresses and phone numbers for FREE

Somerset News, Events & Info

Click for news, events and info in Somerset

Personal Finance

Mortgages [ See current mortgage rates ]