Kool Smiles patients file class-action lawsuit against care organizations

Aug 22, 2007 Full story: Athens Banner-Herald 207

“This is the first time quality has been raised as an issue after Medicaid patients file a class action lawsuit”

Parents of children who receive Medicaid or PeachCare dental treatment from a large dental care provider filed a class action lawsuit Wednesday in federal court against Georgia's community health commissioner ... via Athens Banner-Herald

Full Story
Christi

Piedmont, SC

#169 Jan 15, 2013
My daughter went to Kool Smiles when she was four for fillings. They put her in a straight jacket and she screamed until her nose bleed. She is now Seven years and I was just now able to get her to go to a dentist. Her teeth were in desparate need of care. I totally blame them for the condition of her teeth!
Fraudulent Business

Tampa, FL

#170 Jan 23, 2013
Be very leery about fraudulent diagnosis from this office. This facility is only interested in taking advantage of low-income families who have access to Hoosier HeathWise and/or Medicaid ... preying on the fact that most of these parents will not question any diagnosis given; ultimately, this facility is billing the government for services NOT needed.
My personal experience:
First of all, parents are not allowed in the back (a BIG red flag), nor shown x-rays, nor consulted in any way. Took my son to this dentist and was "told" that he had FIVE cavities (mind you, I was never shown his x-rays). The office tried to keep us there to do the fillings right then and there. I had an extremely uneasy feeling; therefore, I declined, and stated that I would schedule another time.
We have since consulted another pediatric dentist. Imagine my surprise being told that my son had NO cavities. None. Zero. Zilch. In fact, they told me that he had done an exceptional job keeping his teeth clean and healthy.
My recommendation: Do NOT give your business to a fraudulent business such as Kool Smiles in Terre Haute. Any facility taking advantage of low-income families and the Indiana state government should be audited and shut down for fraudulent business practices.
christie

Hickory, NC

#171 Feb 4, 2013
i took my 6 year old daughter to the kool smiles in greenville sc last year. I must say it was horrible. My daughter was strapped down to a boar, as she could not move any part of her body. They did a mini root canal on her. she was screaming in pain and they told me she could not feel anything. I finally got them to stop after i threatened to hit the dentist. When the straps were taken off her she was soaking wet and red as a lobster. She was so scared and having trouble breathing. I called another dentist and told them what happened and they told me to bring her in within the next hour so they could check her. I was told that the treatment was NOT nessesary in any way. my daughter was in pain for about a week. To this day she is scared to death to go to a dentist even to have a cleaning. We have the best dentist now and all my kids love her. But to see the scared look in my babys eyes is horrible. Someone should do something about these FAKE Dentist that are hurting our kids to make a quick buck
Bonnie

United States

#172 Mar 10, 2013
It's so funny to hear people talk about college educated certified licensed dentists like they are idiots. First off every dentist treatment plans a little differently depending on many factors . Fact is these parents in welfare whining and complaining are the true idiots . You do not contribute anything to society but drama. Go get educated and really teach your child something in mean time don't put people down that are truly trying to help your child to be healthy and have healthy teeth because you certainly lacked on your end doing that. I can't stand free loaders !!!!! Your ungrateful !!!
christie

Hickory, NC

#173 Mar 10, 2013
Bonnie wrote:
It's so funny to hear people talk about college educated certified licensed dentists like they are idiots. First off every dentist treatment plans a little differently depending on many factors . Fact is these parents in welfare whining and complaining are the true idiots . You do not contribute anything to society but drama. Go get educated and really teach your child something in mean time don't put people down that are truly trying to help your child to be healthy and have healthy teeth because you certainly lacked on your end doing tha t. I can't stand free loaders !!!!! Your ungrateful !!!
i am not on welfare nor Medicaid nor any government assistanace. i took my child there due to a change in jobs and was paying cash. not everyone that goes there is on welfare. i am a single mom if three by choice because i chose not to support a low life anymore. i am educated and have a very well paid job. so before u speak negative about people get your facts straight
Tooth fairy

Beaufort, SC

#174 Jun 20, 2013
This is so terrible. I work for a pediatric dentist and we would never do this! All I have heard is bad thing about look smiles, and I have seen plenty of kids who were seen there! Their treatment is awful and the children are scared for life! Look for a pediatric dentist who is qualified and did their 3 year residency!!!!
-pediatric dental assistant 8 years
brit

Lilburn, GA

#175 Jul 16, 2013
Bonnie wrote:
It's so funny to hear people talk about college educated certified licensed dentists like they are idiots. First off every dentist treatment plans a little differently depending on many factors . Fact is these parents in welfare whining and complaining are the true idiots . You do not contribute anything to society but drama. Go get educated and really teach your child something in mean time don't put people down that are truly trying to help your child to be healthy and have healthy teeth because you certainly lacked on your end doing that. I can't stand free loaders !!!!! Your ungrateful !!!
We are not all freeloaders. I have a job but do not get paid enough to afford health insurance for me or my son. My boss also does not offer insurance. So i am not freeloading because i pay taxes too. People like you are ignorant and dont need to talk bad about others because they cannot afford insurance but work hard.
Kent

Columbia, SC

#176 Jul 23, 2013
Looking to file lawsuit in SC against Kool Smiles. My 7 yr old was recommended another Crown. Cool Smiles uses a $8 crown and bills $230 for crowns vs putting on a $100 filling. She has had 3 small cavities over 2 years, but they recommend a Crown every time. I finally refused a Crown and they wouldn't do a filling and said I declined service. Google their reputation. It's terrible, many investigations...
Please help,
kentwalker64@gmail.com
Stupified mom

Puyallup, WA

#177 Jul 27, 2013
Yep, they messed up my kids teeth badly now my 12 y/o had a root canal and my 5 y/o has fillings!
Thanks Krewl Smiles for all your hard work at messing up teeth!
Kool smiles is horrible

United States

#178 Sep 3, 2013
Horrible place
koolsmilesisguil ty

Pharr, TX

#179 Jan 5, 2014
Bonnie wrote:
It's so funny to hear people talk about college educated certified licensed dentists like they are idiots. First off every dentist treatment plans a little differently depending on many factors . Fact is these parents in welfare whining and complaining are the true idiots . You do not contribute anything to society but drama. Go get educated and really teach your child something in mean time don't put people down that are truly trying to help your child to be healthy and have healthy teeth because you certainly lacked on your end doing that. I can't stand free loaders !!!!! Your ungrateful !!!
Kool smiles is guilty of hurting children. If you think it is okay, then I hope they strap you to a board and I see you screaming and gagging without proper anesthetic.
koolsmilesisguil ty

Pharr, TX

#180 Jan 5, 2014
http://www.usatoday.com/story/news/nation/201...

Here is a little girl killed by an "educated" dentist. I guess it is ok with Bonnie as long as she was on welfare.
Bonnie wrote:
It's so funny to hear people talk about college educated certified license dentists like they are idiots. First off every dentist treatment plans a little differently depending on many factors . Fact is these parents in welfare whining and complaining are the true idiots . You do not contribute anything to society but drama. Go get educated and really teach your child something in mean time don't put people down that are truly trying to help your child to be healthy and have healthy teeth because you certainly lacked on your end doing that. I can't stand free loaders !!!!! Your ungrateful !!!
koolsmilesisguil ty

Pharr, TX

#181 Jan 5, 2014
Christi wrote:
My daughter went to Kool Smiles when she was four for fillings. They put her in a straight jacket and she screamed until her nose bleed. She is now Seven years and I was just now able to get her to go to a dentist. Her teeth were in desparate need of care. I totally blame them for the condition of her teeth!
So sorry to hear about the mistreatment your daughter went through. My daughter was treated horribly too. I cannot erase my guilt of not being able to stop the dentist once he had started. They already had her strapped to a board at beginning of procedure and they didnt even wait for numbness to settle in if they even gave her pain meds properly. He went straight to put a crown and my daughter immediately started to show signs of intense pain. She looked like she was about to faint. I tried to stop procedure but she was in so much pain and dentist was berating me saying if I wanted to send her out without the crown and her tooth was already filed down. And he kept blaming my daughter, that she was just scared.

I felt like I just watched my daughter like we were to POWs in that office that day. I was forced to watch her torture.
I tried to comfort her when we got home. But it was like being raped. Neither one of us could talk without breaking down crying. And the worst part, she said mom, I felt all the pain, they didnt numb me at all, the dentist was lying.

To this day, she cringes if she sees their office or hears their advertisements, if she sees their flyers, she will dump them all in the trash.

I heard others horrifying tales too.. kids who had crowns put on almost all their teeth by kool smiles. All unnecessary.

I feel for you Christie, as a mom. I hurt every time I see or hear or read the words kool smiles.
koolsmilesisguil ty

Pharr, TX

#182 Jan 5, 2014
Sorry if my grammar and spelling are not perfect, too emotional to care right now. Some people may think I am not worthy of living if I am not perfect. (I'm sure Bonnie thinks she can walk on water.)
koolsmilesisguil ty

Pharr, TX

#183 Jan 5, 2014
You made the right choice. I regret taking my daughter there.
koolsmilesisguil ty

Pharr, TX

#184 Jan 5, 2014
Tooth fairy wrote:
This is so terrible. I work for a pediatric dentist and we would never do this! All I have heard is bad thing about look smiles, and I have seen plenty of kids who were seen there! Their treatment is awful and the children are scared for life! Look for a pediatric dentist who is qualified and did their 3 year residency!!!!
-pediatric dental assistant 8 years
Thank you tooth fairy for being a caring person.:)

(Hugs)
koolsmilesisguil ty

Pharr, TX

#185 Jan 5, 2014
You did the right thing and thank you for sharing.
mullenelpasodent ist

Chandigarh, India

#186 Jan 15, 2014
EIPasodentist is good child dentist , we care of your smile and provides solution to whiten teeth and suggest proper hygiene.For more details, you can visit our website regarding anything.
fairest of them all pc

United States

#187 Jan 24, 2014
Fed Up wrote:
Lisa, why did you stand there and watch your child treated that way? Hope you did not pay the bill. Oh, you did not pay, this is another freebie people get.If you do not like what the tax payers are paying for your childs dental work, get your own dentist and PAY for it.
It's people like you that have your attitude and portray/work as professionals and treat patients ...crucial. a persons means of insurance or coverage does not matter.
Holly

Philadelphia, PA

#188 Mar 4, 2014
off to work wrote:
for all you welfare recipients get job and pay for your own dentist I'm sick and tierd of paying for all your dental bills.
What about the people who work and are on Medicaid.. They pay taxes just like your ignorant ass.

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