Jabronese

Phenix City, AL

#22 Jan 12, 2010
As for another of your comments from your first thread, the owner of CTVEA is well over 80 years old and does not play golf. So, why spread lies. If you want to play like that then, I have heard the commanding general at Fort Benning is golfing buddies with the president of Iraq and is paying him to keep the war going so the military can increase in size to take over Fort Mitchell one day. I have also heard the general has personally requested that cable prices for people in new subdivisions be higher than all other cable prices. He also said people who make up stories about things killed Michael Jackson. Isn't it fun to make up stuff and write it on the internet as if it were truth?
Stephanie

Fort Benning, GA

#23 Jan 12, 2010
Ok I can see that you work for CTVEA. And no their prices are not cheaper for the same services because they do not offer the same channels. There are plenty of channels that are offered in Columbus that are not offered in Phenix City, BRAVO being the one that I wanted and also TV101. As far as learning the law, again that is why this thread was started I wanted to know why there was only one cable company and why it was so high for the services compared to what I have paid before. And as far as DISH being a benefit to my pocketbook, again that why I started this thread becaue I felt the price was too high. BTW, I have DIRECTV not DISH. And thanks for the history lesson, because evidently you are closer to this issue than anyone else who has replied since you know who has requested franchises and all the things that were above what this was started for. Again check with the BBB, which I feel is a better source than this thread. That is exactly what I did prior to starting this thread. As for prices and services, since you are so close to this situation of course you will feel that the channels they offer are adequate and you have that right. I do not feel that way. Example, just to get local channels,$26/mo for channel 2-11, when I was stationed in Bragg, basic cable,which was about 40 channels was 19.99 (not a special the regular price). As for benefiting the community, I am all for that. I am in the military and have been for the past 22 years and counting. I regularly do volunteer work on my off time and I also run the community service program for wayward youths on ft benning. So thanks for the commercial for CTVEA, but it does not change the fact that they charge, in my opinion, too much for too little.
Jabronese wrote:
The concerts at the amphitheater were sponsored by CTVEA. The Christmas at Moon Lake was sponsored in part by CTVEA. There were several bids for the internet service for the schools and CTVEA was over $5,000 per month cheaper. The newspaper has not charged CTVEA customers a dime in three years. CTVEA asked customers if they would like to add $2 per month for the newspaper to cable bills if customers would prefer to pay in that manner instead of paying once per year. In order for that to have happened, the customer would have had to return the survey requesting this be done. However, the fee has not been added to anyone's bill. So, I will be the ADULT here and ask how DISH (Satellite) benefits your community other than your pocketbook which is picked more by DISH than any local cable company? Also, I will state that CTVEA's rates are cheaper for the same services as Knology, Charter and anyone else in Columbus which has that great competition you want. Finally, learn the law in Alabama. City Councils do not grant franchises. That is done by the county commissions of the state. They do such a good job too with franchises granted to great companies like Alabama Power, Tallapoosa Electric Coop, Alagasco. They give away the money producing businesses and keep the losers. As for franchise requests being made, only one I can remember and that company wanted to dig into Phenix City and not the rest of the county as CTVEA does. Makes sense to me since it is much more profitable to sign up customers 100 feet apart rather than 5,000 feet. By the way, Knology in Columbus just raised its rates by over $7 per month with no new services and also added several new fees for various services. CTVEA has not raised its rates by that amount without an increase in services ever.
Stephanie H

Phenix City, AL

#24 Jan 12, 2010
You are a straight IDIOT!!! If you couldn't add to the thread then you shouldn't have replied. Those were not my comments about golf. Again, this thread started because I was unhappy with the service and wondered why I couldn't get another service in this city. I have no idea if someone is paying someone that's why I asked. And again since you know so much and are close to the situation, then I feel that you have a vested interest in CTVEA, as anyone who possesses common sense should feel. No one slanted toward anyone just put what they heard and how they were treated and threw out suggestions. Another thing, I don't think anyone lied until you put that bs on here, they just put down what they heard. I did however put down the things that I found on the BBB site. You are the only one who unequivocally stated "FACTS". So could you please put these things in a commercial because that is where they belong. And when you get to work tomorrow, tell everyone at CTVEA that I said hi and happy new year.And show all your replies to your boss maybe it'll be good for a bonus.
Jabronese wrote:
As for another of your comments from your first thread, the owner of CTVEA is well over 80 years old and does not play golf. So, why spread lies. If you want to play like that then, I have heard the commanding general at Fort Benning is golfing buddies with the president of Iraq and is paying him to keep the war going so the military can increase in size to take over Fort Mitchell one day. I have also heard the general has personally requested that cable prices for people in new subdivisions be higher than all other cable prices. He also said people who make up stories about things killed Michael Jackson. Isn't it fun to make up stuff and write it on the internet as if it were truth?
Stephanie H

Phenix City, AL

#25 Jan 12, 2010
And Jabronese, please comment about the customer service since you have commented on everything else. They are rude as you can see not only I complained about that. But then again maybe they know their job is secure so don't have to actually provide "CUSTOMER SERVICE". I mean its not like there is another cable company here to give them competition and make them feel as though that have to earn our business. I mean if you want cable here, you have to go to CTVEA, no ifs and or buts about it. And the age of the owner, yes common knowledge, not!!! BTW, the war and Michael Jackson stuff was a little over the top don't you think?
Jabronese

Phenix City, AL

#26 Jan 13, 2010
Sorry, I do not work for CTVEA as you opined. Maybe I should not have directed the golf comments to you, but rather to the person on the board that made the comment. However, I am quite sure you will understand when I say you are a straight up WITCH, but thank you for preserving my rights to act as childish as you as you serve the people of the United States as a member of our military. Name calling? Na, Na, Boo Boo. I got you. Act you age and not your shoe size. CTVEA's pricing is well in line with other cable companies in the area and is lower for bundled services as they refer to them. No they do not have every television station in the world such as BRAVO which I am sure is watched by at least six people in the Bi-City area. They also do not offer the NFL package. When I asked about this, I can understand why they do not. The NFL people want to charge CTVEA for the service based on the total number of subscribers to the CTVEA service and not the number that sign up for the NFL package. The NFL also charges for the package for 12 months, that would be a whole year, and not for only the months the NFL provides its service. It would be a very bad business decision to bow to this requirement. As for the Customer Service, I have to agree that several of the people in that area need a makeover. I cannot speak to the entire staff because I have not talked with all of them. The thing that gripes me the most is the telephone answering thingy they use that tells you to press a number and then hold forever. In fact, I can say I hate that system no matter which business uses it. Now, rational discussion is good. Getting on the internet and bashing is not. So, let us be friends here and agree to disagree. And, lastly, do what the little line of information says to do below the comment box when you post a comment. Be Polite.
Stephanie H

Phenix City, AL

#27 Jan 13, 2010
Whatever. You are still an idiot. Thanks for the commercial and I still feel the same way about your company. And no the pricing is not, it is high for the limited channels and terrible service. That is my opinion and the opinion of plenty more people. So why don't you start an "I LOVE CTVEA" thread. As for being polite, you are the one with the MJ and general comments that started this mess and insinuating that all respondents were ignorant because they don't know the 80 year old owner or that, as you claim, why there is only one cable company, but then again we don't work for them or have a vested interest as you have.Here's acting my age, this is my last reply to you. Any other per who wishes to respond to my original thread I will be more than happy to respong to as I have done since I posted. They were polite, state their opinion, and didn't start an ad campaign for CTVEA, whixh I think was my original intent. And for the record you are not the only that disagreed with the majority, just the only who worked for CTVEA. Again so you know, I still think they charge an outrageous price for the service they provide.
Jabronese wrote:
Sorry, I do not work for CTVEA as you opined. Maybe I should not have directed the golf comments to you, but rather to the person on the board that made the comment. However, I am quite sure you will understand when I say you are a straight up WITCH, but thank you for preserving my rights to act as childish as you as you serve the people of the United States as a member of our military. Name calling? Na, Na, Boo Boo. I got you. Act you age and not your shoe size. CTVEA's pricing is well in line with other cable companies in the area and is lower for bundled services as they refer to them. No they do not have every television station in the world such as BRAVO which I am sure is watched by at least six people in the Bi-City area. They also do not offer the NFL package. When I asked about this, I can understand why they do not. The NFL people want to charge CTVEA for the service based on the total number of subscribers to the CTVEA service and not the number that sign up for the NFL package. The NFL also charges for the package for 12 months, that would be a whole year, and not for only the months the NFL provides its service. It would be a very bad business decision to bow to this requirement. As for the Customer Service, I have to agree that several of the people in that area need a makeover. I cannot speak to the entire staff because I have not talked with all of them. The thing that gripes me the most is the telephone answering thingy they use that tells you to press a number and then hold forever. In fact, I can say I hate that system no matter which business uses it. Now, rational discussion is good. Getting on the internet and bashing is not. So, let us be friends here and agree to disagree. And, lastly, do what the little line of information says to do below the comment box when you post a comment. Be Polite.
Slewfoot

Phenix City, AL

#28 Jan 13, 2010
You peoples is so mean on this subject. Yall need to take a chill pill.
CJames78

Concord, GA

#29 Jan 17, 2010
I was a customer for 5 years. Never had major trouble with them...until the last year. They have had several internet failures, they routinely disabled it during daytime 'working hours', and refuse to do weekend repairs when there is no service...making u wait until Monday. I quit there internet package for DSL...luckily before their data caps went into effect. Now they disconnected my service due to a system error on their end causing my bank to reject a payment. Now they want to extort a reconnection fee and advance payment. No. I'm going to Dish network. That crooked operation needs competition. But those who don't have alternatives are stuck with them. I predict they will be bought out eventually. Oh...did I mention their website is flagged by google as dangerous(virus..etc). Yea I refuse to fund them anymore.
The Truth

Phenix City, AL

#30 Jan 22, 2010
Jabronese, without dragging it out, do you know that there is a law (FCC) which REQUIRES (NOT ASK'S) that any cable company providing services in any area be REQUIRED by law to offer the same services to EVERY customer area they support. I know for a fact that they (CTVEA) still have customers all over the county in different areas withou access to digital cable, internet access, Phone service or Video on Demand? Mr Greene told his guys "not to worry about it, most of these idiots have no idea about the law."
Darin E

Conley, GA

#31 Jan 25, 2010
Phenix Cable is a crooked business, plain and simple. Call down there and ask if you can get the HD channels? They will tell you that you need to come get a Motorola receiver and get digital cable package and pay for those services. Do they tell their customers that 106.1 is NBC, 106.2 is CBS, 107.1 is WTVM, and 107.2 is FOX in HD (QAM channels)? Do they tell customers the FCC requires them to rebroadcast local channels in HD at no cost to the basic cable subsribers? Do they tell anyone a modern TV can get these channels without a CTVEA receiver by simply scanning...NO..HECK NO. WHY? TO MAKE MONEY OFF PEOPLE, mostly old or uneducated...IT IS DISGUSTING.
I have lived here all my life and have seen 2 companies try to come into Phenix City. Both times city council denied their request for a license. Folks you can get naked DSL (no phone line required) for $19.95 a month now. The same package is over $30 with CTVEA. Do as little business as you can with this company.
CCNP Engineer

United States

#32 Jan 25, 2010
I know of a guy that works in Columbus, GA for Charter and lives in Phenix City, AL. He says their company is NOT allowed to provide service in PC area. When questioned as to what he uses for internet access, he says he has none at home due to the high prices that CTVEA pushes. And to verify it, I also know of another person that is on the PC board and she is working on "breaking up" the monopoly that CTVEA has. You can verify it yourself by calling any of those cable companies and ask the person on the other line and their response is "we aren't allowed to service that area". Jabronese, what does that mean to you?? When I called to complain about having to pay for both internet and cable since I only need internet, my conversation went like this:
ME: how is it possible that other cable companies can filter internet from cable and you guys can't do that?
CSR: Because we are a privately owned company and we can do whatever we want. If you don't like it then go find another cable company.

Hmmm....let me think about that....that doesn't sound very professional to me. OH let me go find another cable company - WAIT I CAN'T!!! I am not posting to complain about their prices, I am posting to complain about their monopoly over PC area. How would you like it if you were ONLY allowed to shop at Piggly Wiggly? CTVEA prices are NOT comparable to other cable companies, so stop trying to fool us Jabronese. I am stuck paying for 6 Mb/s with basic cable for $90 a month. Did I even want the cable TV?? NO!! I am required to pay for it. My coworker has 20 Mb/s internet connection for $50 a month. When I was paying for internet only, it was $59 a month. Explain how paying $9 more a month with only 6 Mb/s is cheaper than 20 Mb/s service?
Stephanie H

Phenix City, AL

#33 Jan 25, 2010
This is exactly what I was saying. Now I know that I was not just harping or being misled. I started this post for input from others who know more than me because I am new to the area. Thanks for all input. Believe it or not, Jabronese, I thank you too for proving my point about the monoploy!!!! I am registered to vote and can't wait for the time to come to voice my opinion on an even wider forum.
CCNP Engineer

Phenix City, AL

#34 Jan 25, 2010
Stephanie it may be true that Jabronese does not work for CTVEA but apparently he has a connection to them whether thru friendship or thru family. Either way I have yet to meet anyone that would openly defend CTVEA. With you being new to the area, let me inform you that this area Phenix City and Columbus is all about relationships. Business is mostly done due to this person knowing this other person. It sickens me to no end but that wasn't what this topic was about - sorry to go off topic there.
Darin E

Conley, GA

#35 Jan 26, 2010
I work for a large insurance company in Columbus and support their mainframe and distributed database systems. I had CTVEA's overpriced internet service for about two years. It is critical to me and my employer that I can get in remotely to fix problems within minutes of being called. After 2 consecutive weeks of having to drive 20 minutes to work in the middle of the night because my internet connection was down, I decided to switch to DSL. Also the price for DSL was about 60% of the price for CTVEA's service.
When I went in, I asked the CSR to pass on a brief letter to Mr. Greene outlining that naked DSL was now available (without a phone line), is more dependable, and costs about 60% of the service. She read the letter, laughed, and said someone else will be in today to pick up this modem and get our service.
The indifference and arrogance is like no other company I have ever done business with. I live in a low spot near Summerville Rd, and my only access to HD locals is via CTVEA. An antenna doesn't work, and getting the ATL locals via dish is a hassle. I guess they know we have no other choices, but I have great satisfaction in knowing I have whittled there services down to the bare minimum. Basic cable,$50.60, a month, with my own Windows 7 based 4 Terabyte DVR, capable of recording 4 shows at once. I feel sorry for the older people and less tech savvy citizens of Phenix City though. CTVEA has made a fortune taking from them.
informed citizen

Phenix City, AL

#36 Feb 15, 2010
I can tell you that you are not being charged for the paper, and if you are, you can call them and un-sunscribe - or at least tell them you aren't getting it. the paper is not difficult to deal with
Jess

Phenix City, AL

#38 Feb 17, 2010
Ok well how about lets start something up. I mean lets start a petition and lets take it to knology and our commissions. What do yall say i can help organize this all
Mr Snyder

Columbus, GA

#39 Apr 7, 2010
If the rates and services are as good as you proclaim...Then why are they affraid to go head to head with the competition? You know the answer to that question. Yes...They enjoy some great tax write-off`s which help the area but I dont think it`s as much about ctvea but more about being forced by city leaders to shop at the company store.
browneyess

Phenix City, AL

#40 Apr 10, 2010
Well I tell ya I have Direct TV and when I moved here a year ago, i needed to get my internet hooked up, I had to get basic cable with this stupid place just to get internet, Umm scuse me it has nothing to do with the internet...they really suck, thats all I gotta say about that!! Cause it doesnt seem as nothing will be done.
wgaboy

Phenix City, AL

#41 Apr 13, 2010
Roy M Greene sr is retired from Synovus bunch
does that explain it?
OF DIRECTORS MEMBERSHIPS*

EXECUTIVE PROFILE*
Roy M. Greene Sr.
Emeritus Director, Synovus Financial Corp. 4040
Age Total Annual Compensation This person is connected to 40 board members in 1 different organizations across 1 different industries.

See Board Relationships
----


BACKGROUND*
Roy M. Greene Sr. serves President, Chairman of the Board of Directors of Greene Communications, Inc. Mr. Greene serves as an Emeritus Director of Synovus Financial Corp.
wgaboy

Phenix City, AL

#42 Apr 13, 2010
East Ala Cable has a franchise from city of phenix City & pays franchise fee- percent of revenue from cable-
if I were att, dishnet or direct tv would set up permanent marketing office in phenix city--right on the 280 bypass a few blocks from CTVEA.
Approach Smiths Station and possibly Lee Co about cable franchises.
Wonder how many customers Roy Greene has compared to other "one horse cable towns". do your research.

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