Comments
1 - 13 of 13 Comments Last updated Jul 3, 2014
Themystic

Bear, DE

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#1
Dec 2, 2008
 
This gym sucks.
my2cents

United States

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#2
Dec 2, 2008
 
I like the walk track. In the winter when it's cold it's a good place to work out. Only alot of thugh headed GPDs workout there wich is why I quit my membership.
TrulyBeware

Anderson, SC

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#4
Apr 15, 2009
 

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I also have been going to Coops Health and Fitness and I am totally unsatisfied with the way they have handled my account. The only disheartening thing is that I cannot canel my membership with them. I got tanninng as part of my package. I tan only 3 months out of the year. Now that I do not need to tan I still have to pay for it and cannot get my monthly payments lowered! Ridiculous! This is the worst customer service I have seen in a long time!
ThinkTwice

Claremont, NC

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#5
Nov 9, 2009
 

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I agree with TrulyBeware. They don't handle your account like a good company should. They obviously could care less about their customer's financial situations. The fact that all the contract stuff is handled with another company is kind of sketchy. I had no idea that if you had any concerns with your contract, it had to be handled on the phone with this ABC company and the employees at Coop's apparantly have no control over it. You have to go through hell to cancel your contract. I never did because it required hours on hold and lies that I didn't feel comfortable telling. I basically just threw $500 in the trash. It sucks. So think twice before signing the contract.
Mindy M

Spartanburg, SC

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#6
Feb 18, 2012
 

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I too dislike Coops. For one, the music they play would be appropriate if I were going to some club...really bad techno music. On top of that, they have two different sources of music blaring at the same time...the entire, mixed with something else blasting in the open aeorbic room. I feel like I'm living in the head of a schizophrenic with all the different noises going on. Then recently they have decided to honor the memberships of a gym that has closed down nearby, thus creating way over crowding. I've have complained to different staff members about the situation, including the manager, and have been assured that that day is just a single episode. Guess the fact that the gym is so overcrowded, that they don't realize I am there almost everyday...and it's always the same. I leave more stressed out than when I came in. I have worked out for many years, so I know what a real gym atmosphere and experience should be like...and you definitely don't get it at Coop's!!!!
Coops sucks

Cowpens, SC

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#7
Sep 10, 2012
 

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I had the same problem with canceling my membership. I went through hell with the abc company too and they took 25 dollars out of my account saying it had been cancelled. The next month they to 52 dollars out of my account for the membership. I called back the abc company and they said you have to write a letter saying why your canceling. In my opinion it's none of their business why I'm canceling it's just another way for them to steal money from you!
A friendly warning

Spartanburg, SC

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#8
Jan 9, 2014
 

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This place is a den of vipers
Be careful

Anderson, SC

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#9
Jan 13, 2014
 

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When I joined Coops I got three free PT sessions. I enjoyed them, so I bought 6 more. My contract gave me six weeks to complete the training. The first one was fine, but my trainer started canceling sessions. This happened several times. On the day I was supposed to be finished (per the contract},trainer was a no-show. Long story short. I asked for a refund of the cost of the session I didn't receive, and was told by the owner (through BBB) that I hadn't completed the sessions by the date stated on the contract (so basically it was my fault), and he didn't give refunds. How is this good business practice? I was there, ready for my last session......it was HIS EMPLOYEE who didn't show up.!!! The lesson I learned was "a signed contract means nothing", and not every business owner is honest.
Katie

Spartanburg, SC

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#10
Feb 14, 2014
 

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It's too bad that Coops has gotten these negative reviews. It's not perfect, but is a very good gym with pleasant staff and great instructors. I myself have been very happy attending the classes they offer in cycling, zumba, power and centergy/yoga. I suppose that these disgruntled folks are just venting their frustrations while the rest of us are too busy working out to stop and post a review. BTW- I've belonged for the past 3 years and am just now checking out these posts- I thought it was a shame to have such a skewed view of the gym so I thought I'd post this!
JP in SC

Easley, SC

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#11
Feb 23, 2014
 

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Unfortunately we do not have a high end health club like LA fitness in Dallas etc... but Coop is as good as you are going to get in Greenville. I have been very please with them and they gave me a reasonable rate.
Heather

Davidson, NC

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#12
Feb 26, 2014
 

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Worst gym ever. Full of trickery and lies. Do not join!
inside

United States

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#13
Apr 9, 2014
 

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Katie wrote:
It's too bad that Coops has gotten these negative reviews. It's not perfect, but is a very good gym with pleasant staff and great instructors. I myself have been very happy attending the classes they offer in cycling, zumba, power and centergy/yoga. I suppose that these disgruntled folks are just venting their frustrations while the rest of us are too busy working out to stop and post a review. BTW- I've belonged for the past 3 years and am just now checking out these posts- I thought it was a shame to have such a skewed view of the gym so I thought I'd post this!
Everyone is allowed to post their opinions but knowing how things work on the inside I personally know they don't care about anything but the numbers!!
Scott

Pittsburgh, PA

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#15
Jul 3, 2014
 
Agree with the comments. And God forbid you try and deal with management regarding a dispute. Most confrontational manager I've ever come across in a place of business.

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