Review: Relax Massage-Kitsap Mall

Review: Relax Massage-Kitsap Mall

Posted in the Silverdale Forum

Avoid this place like the

Tacoma, WA

#1 Jan 30, 2011
I went in here for an hour long deep tissue massage. The mall website says they do $49 massages. This place is a bait and switch scam. They don't offer a $49 massage. I ended up paying $75 for a massage that my cat would have done better simply by walking on me. The person who worked on me couldn't apply enough pressure to even move my skin, much less my muscles. I tried to talk to the owner and she blew me off. Apparently she's only in it for the all mighty buck, not for any return customers.
whitney gig harbor

AOL

#2 Feb 8, 2011
FINALY a acne solution! Ive been strugling with adult acne for 10+ years and there micro-derabrasion is AMAZING! best in the county easly... the tech so knowlable and kind. AND Turned me onto a produt that WORKS! First week my cystic acne gone, second treatment skintone and texture so much better by summer i will be makeup free!!!!(no chemicles)..... SO HAPPY!
repeated customer lost

Lynnwood, WA

#3 Aug 2, 2011
have been getting massages with relax massages since they opened and have refered many customer to them.. It has become very obvious that customer sevice doesn't matter to them.. they are continually changing staff and hiring inexperience massage therapist...Reported many times that their staff needs more experience and customer service (not eating onions before a massage, or talking the whole time, or trying to be a friend when all I want was a massage). Then they finally get someone who can give a deep tissue massage (Mike) and they treat the employees the same as the customer.. well if it's the dollar you want apparently you're not getting mine or my referals.. respect to employees and customer is important..take the time to care about your employees and customers is the only way to survive in this economy...

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