MTM Management Associates NOT Recommended
Posted in the Silver Spring Forum
#1 Nov 27, 2008
HOA problems and issues are compounded by unethical and incompetent community managers. The Maryland Homeowners Association is a great resource for finding help.
Locally, in Damascus, MD, the Preakness Dr HOA has had its share of problems and controversy. For almost ten years, MTM Management Associates served the Preakness Dr HOA until 2007.
The HOA Board voted unanimously to NOT renew and to terminate with MTM over a number of unresolved issues that involved the firm not coordinating with the Board, sending out violation letters to homeowners without informing the Board, using CAI community management credentials in violation of the CAI ethical code, and refusing to give an accounting of funds collected from homeowners.
During the firms tenure, and as board members changed, the firm did not do its part in maintaining consistency and acting as a competent advisor. John Devine, an employee of Lockheed Martin and past HOA president, actually gave an HOA easement right of way through the HOA common area to a non-hoa property owner who ended up building a house that was serviced by a sewer easement through the HOA common area. The resulting house was upland of the Preakness Dr HOA and has caused nearby residents to experience substantial flooding in their yards and around their property.
One of the main issues for residents is that the easement grant was done without proper board procedures (no board member vote or notice given to the community).
Two key provisions in the new Virginia Community Manager Licensing Law:
-The manager has an established code of conduct for the officers, directors, and person employed by the manager regarding conflicts of interest
- All services provided with associations are in writing
It's time we pushed for licensing of community managers in Maryland.
#2 Feb 10, 2010
1. MTM did not renew their contract due to one nutty board member
2. There has been no property damage to homes due to a signed easement by the board.
3. Board was given monthly financials and audited by a company used by the HOA prior to MTM.
4. The negative comments were posted by a board member who assaulted the owner of MTM who subsequently had a Peace Order issued against John Montreal.
5. This board member was eventually thrown off the board but continues to post negative comments. He continued to be disruptive at HOA meetings until a group of concerned owners finally put him in his place.
6. Montreal has cost the association over $12,000 in legal fees for his childish and vindictive actions.
7. For my self I called the owner of MTM and he was more than willing to address the comments by Montreal. It was quite enlightning.
#3 May 2, 2010
Potter treated my family in a very demeaning manor when we approached him about issues over the flooding from the easement transaction he had recommended.
He saw nothing wrong with the builder's property aiming its stormwater drain pipe directly towards our property.
He yelled and his spittle from his mouth in speaking to us was gross.
One would think that good hygiene was part and parcel of best business practices.
#4 Mar 13, 2011
You know very well the above statements are 100% incorrect. Mike Potter is one of the most reserved and respected businessmen in our area.
#5 Jun 25, 2011
This particular owner never met the owner of MTM nor have they ever visited MTM's office in Damascus which is right up the street from the community. Anyone who has met Mike Potter knows his personality does not lean toward yelling at clients. This is more than likely another post from John M. who has since been run off the board of his association by the level headed residents.
#6 Aug 28, 2011
We had such a mess with this Potter. He would badger our residents when they would file any legitimate complaints and often would refuse access to records. We had such a time with him giving us letters about mold on our house. We had our house washed every two years, but he continued to come after us like he had a vendetta against us. This Chrissy who writes here, i am not sure, but if the same one we knew, she had a personal relationship with the Potter and was known to be paid by this MTM.
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