Posted in the Shoreline Forum
#1 Jul 30, 2011
I got there before they locked their doors and was scurrying to get in the door before they did lock it,and one of the employee's saw me coming and ran to the door to lock it before I got another 5 feet to the door and scurried away from the door so he didn't have any contact with me. I have been a good customer there for awhile now and a couple of the employee's know me, but that didn't seem to matter. I spent a good amount of money on something that was defective and they would not let me in saying they have to close the doors exactly on the minute of closing time,according to the store rules.HA! But not if I have cash in hand! I have a really hard time believing that cause they will let cash in hand buyer's roll right in no problem. They must make commission,and that shines on there forheads with a gleam! I have been let in though cause I wanted to buy something, that's unbelievable and extremely RUDE!!!! I have been in retail for 15 years and did not make commission and I WOULD NOT and NEVER HAVE treated a customer like that at all! First of all it's very unprofessional. Second how would they like it if someone did that to them! I always treat people the way I would like to be treated,it's common sense to be friendly in a retail bussiness. i guess they don't know what that is! Inconclusion I'm never going to buy anything there or pawn exchange again!!!! PERIOD! They are owned by the same owner. They don't deserve my bussiness, and thats too bad cause I thought they WERE one of the best pawn shops around for the customer service. They sure killed that one! Sincerely a non return customer!!
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