Heartland Creamery is a Big Cheese nationally

I can't remember this ever happening before, but I also can't remember what I had for breakfast.

[Kristin Bourgeois]

Yes, the milk and cheese from Heartland are quite a novelty. The glass bottling is very cool and the cheese packaging is definitely more desirable than others for purchasing. However, I own a cafe & general store, & have experienced the most unpleasant, unprofessional service from them than that of any other vendor I have ever used. Take caution in supporting their business through wholesale representation. Upon buying my establishment in May of 2008, I maintained orders with them, never receiving any product lists, ordering procedure guides, nor any verbal requests of how to best accommodate their & my business needs. Then, 3 months into deliveries, I was hastily told I did not adhere to their needs. I have always paid my invoices and had only one experience returning milk, which was admittedly the fault of Heartland for placing #'s in the wrong fields by their phone attendant. I was told I had 2 weeks of delivery ahead to make arrangements with new vendors or to get my orders up to a minimum. I placed my next order as they had requested. It was never delivered! I was told, upon calling about this matter, they decided not to service my store any longer. For any of you small business owners looking to support your local vendors and to accommodate your customers, you will understand how much this action truly affects the daily operation of your company.

[kellysmelissashe lbyville]

Wow, that's really a shock beings all the advertising and such that they do. Good info to know though, I have several friends who own bars/restaurants!!

[I D Claire]

Bummer

[I D Claire]

I am so glad that you've shared this information. It has changed my life forever.

[steve lucas hillsboro mo]

Hey Kristen I think that is wonderful how they treated you.I am glad to hear someone in business today has guidelines they follow.You should of gotten your order up to minnimum like they said you tard.You small business owners get on my nerves anyway.I hope walmart puts you out of business.You sound like the type that deserves it always whining. P.S.want to go out on a date with me?

[Roger Rottencrotch]

I agree with you steve...these small business owners always hiking their prices up trying to make a fast buck off the working man. Then crying foul whenever someone else comes along with a better price. Makes me want to puke.

[bertonijen_23]

Steve you have some nerve putting her down like that then asking her out on a date. You are such an ass. And to you Kristen you don't need those idots from Heartland Creamery. He shouldn't be worrying about a minimum order the owner is filthy rich.

steve lucas hillsboro mo wrote:

Hey Kristen I think that is wonderful how they treated you.I am glad to hear someone in business today has guidelines they follow.You should of gotten your order up to minnimum like they said you tard.You small business owners get on my nerves anyway.I hope walmart puts you out of business.You sound like the type that deserves it always whining. P.S.want to go out on a date with me?

[steve lucas hillsboro]

heartland creamery has some cheese to go with that whine lmao

bertonijen_23 wrote:

Steve you have some nerve putting her down like that then asking her out on a date. You are such an ass. And to you Kristen you don't need those idots from Heartland Creamery. He shouldn't be worrying about a minimum order the owner is filthy rich.<quoted text>

[No Date For You]

Hmmm...you sound like another small business trying to make a buck off the people who try to support you. In case you didn't notice, I was never informed of a minimum before the incident...just trying to start my business. Once told one existed, I placed an order to meet it! My comlaint is valid. The way you talk and your hastiness to judge sounds like you have never owned a restaurant nor do you understand the manner in which vendor relations work.

[steve lucas hillsboro]

Hmmmmm But I do own a restaurant and have worked with numerous vendors.Hmmmm Maybe you should of asked about a minimum order.Hmmmmmm maybe that is your own stupidity and lack of vendor knowledge.Hmmmm So i guess you are wrong on all your assumptions.Hmmmm We should go out so I can show you how to do it the right way.Hmmmm wear something short and sexy.Hmmmmmmmm lmao

[What a Joke]

This guy is a creep. Has anyone checked his comments posted elsewhere to confirm that, no matter what the issue, he is just looking to find a high horse, abusing everyone in his path. It's been a lot of fun using you as a temporary sociological study, but you are entertaining only long enough to realize what a parasite you are on the community. Hey, why don't you tell us all what business you own, so we can come and support such a stellar and well run establishment!

[A Woman]

anyone know Doug Hagerla from Edina?