AERT Hit With Class Action Suit Over ...

AERT Hit With Class Action Suit Over ChoiceDeck

There are 160 comments on the ArkansasBusiness.com story from Mar 2, 2008, titled AERT Hit With Class Action Suit Over ChoiceDeck. In it, ArkansasBusiness.com reports that:

A group of law firms has filed a class action lawsuit against Advanced Environmental Recycling Technologies Inc. via ArkansasBusiness.com

Join the discussion below, or Read more at ArkansasBusiness.com.

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Sue

Lafayette, LA

#143 Apr 12, 2012
After years of waiting for my deck to be cleaned, I received a phone call for a settlement. I was encouraged to accept money for the cost of materials. I have a choice of money, new boards, or cleaning. The person asked me if I thought that I would never have to clean the deck, when I purchased the boards. I flipped out and advised that he not even go there, since I have been cleaning the deck with bleach once a month, for years. He also stated that all I have to do to replace the boards is to remove the screws, put the new boards in place, and screw them down. He must really think I am stupid! I asked about labor cost; that is not their problem. If anyone can recommend the best way to go, please advise; I am not a person with extra money.
Sue

Lafayette, LA

#144 Apr 24, 2012
Jeff W from PA wrote:
<quoted text>
Wrong Ben...I've cleaned my deck 3 times per year using the reccomended cleaning procedure given to me by AERT, which incedently does not recommend using a pressure washer, and the mold comes back within a few weeks. I even spend a couple hundred dollars per year on Mold prevention chemicals. By the way my first cleanings were with a pressure washer and they did not last either. Cleaning is not the answer...getting rid of this bad material is. If you're ok with what you have, keep it.
I bleach my deck about once per month. Recently, I have been contacted and offered cleaning, material replacement, or money paided for the material. Cleaning doesn't work, money will not pay for new material from a different company, and labor is not included in material replacement, so I am screwed either way. Does staining last? Thanks for any advice.
Rick Mortan

Durand, IL

#145 Apr 29, 2012
As all of you, I bought the decking, entered the Class Action lawsuit and called each year starting in 2010. In 2010 the lady said it would be cleaned in the Spring of 2012. Sure enough received a call and they set up appt. They just cleaned it this week. Guys that did it were super nice and very informative. They first cleaned in with just clorax bleach 1 to 1. They said my deck was in good shape and could tell it was cleaned prior and the deck board spacing was good. They then put on a anti microbial product and let dry...they sealed it all. We will see if it lasts. Bleach is all you need to clean it. I used prior to this the Olympic Deck Wash at Lowes and it as well cleaned it and ate the mold in seconds...
Randy Bradley

Mooresville, NC

#146 Jun 26, 2012
Corbitt Lewis wrote:
I have a Deck that was installed in 2004 and it has Black Spota and due to the fact that the joist are as described on 16" centers rather than as TREX would have 12" centers the deck has beautiful waves (Not).
The Deck has spots and is warpping all over due to what I would describe as incorrect use of Plastic Building Products - Yet the Deck was installed per the Instructions at Choice Deck.
Choice Dek is to be on 12" centers not 16" centers. Not sure who installed the deck but not correct on spacing.
Mary

Moncks Corner, SC

#147 Jun 27, 2012
AERT decking board from lowes for 3 years, stains terribly. Under a covered porch and it still has mold and mildew. Will not wash or clean. Trying to find some way to paint or stain over it. WILL NEVER BUY COMPOSITE BOARDS AGAIN
Ray Dothan AL

Greenville, NC

#148 Aug 22, 2012
I did not know of the Class action. I have been in touch with AERT and LOWES. All I get is the run around. No action. I have all of the original receipts, the AERT tag etc...(all by chance) and still cannot get AERT to honor the declining warranty schedule. I sent AERT samples of the wood and brought samples to the Dothan LOWES store. LOWES says that they have been in contact with AERT and has been assured that the deck is performing to standard. LOL of that. LOWES says it's a manufacturer problem. I have not read all of the comments but when taking up the ChoiceDek to build a wood deck it was almost rotted through. When lifting areas where I could not get the screws out the material just snapped. AERT says it is suppossed to do that. Another laugh. I have had the deck since 2004. I have already advised two people that were going to use ChoiceDek not to. They both built wood decks.
One other point - since it is a composite material of plastic you cannot just throw it in the trash or have the local refuse company pick it up. Because of the composition you can't burn it either. I offered to drop it off at the LOWES store and was promptly told NO!. Anyone have a suggestion?
Kim

Ponchatoula, LA

#149 Aug 23, 2012
Spent over $10,000 in material alone for 3 decks in 2006. Never knew of the lawsuit. It has been cleaned every year for no lasting results. What really is lovely are the MUSHROOMS NOW GROWING between my trim boards, on the side of the trim boards, between the boards. I certainly wasn't expecting to never clean the deck, preferably once a year but now this. And please, some will say there is not enough air space to prevent the mushrooms growth. The decks are 5 feet off the ground.
BL Smith

Burnsville, MN

#150 Aug 23, 2012
Ray Dothan AL wrote:
I did not know of the Class action. I have been in touch with AERT and LOWES. All I get is the run around. No action. I have all of the original receipts, the AERT tag etc...(all by chance) and still cannot get AERT to honor the declining warranty schedule. I sent AERT samples of the wood and brought samples to the Dothan LOWES store. LOWES says that they have been in contact with AERT and has been assured that the deck is performing to standard. LOL of that. LOWES says it's a manufacturer problem. I have not read all of the comments but when taking up the ChoiceDek to build a wood deck it was almost rotted through. When lifting areas where I could not get the screws out the material just snapped. AERT says it is suppossed to do that. Another laugh. I have had the deck since 2004. I have already advised two people that were going to use ChoiceDek not to. They both built wood decks.
One other point - since it is a composite material of plastic you cannot just throw it in the trash or have the local refuse company pick it up. Because of the composition you can't burn it either. I offered to drop it off at the LOWES store and was promptly told NO!. Anyone have a suggestion?
Drop it off anyways. I haven't been to a Lowes store since and don't intend on EVER shopping there again.
BL Smith

Burnsville, MN

#151 Aug 23, 2012
Mary wrote:
AERT decking board from lowes for 3 years, stains terribly. Under a covered porch and it still has mold and mildew. Will not wash or clean. Trying to find some way to paint or stain over it. WILL NEVER BUY COMPOSITE BOARDS AGAIN
I stained mine two summers ago, one coat, nice coverage. SOME black spots came through, but still much better than it was. If I had a lumber deck I would have to paint every couple of years so I guess I have a deck that I have to maintain even though that was what I wanted to avoid.
Julie

Kevil, KY

#152 Oct 22, 2012
Please can someone provide the contact information for some help on this issue!! I had no idea this was a universal problem. We too have contacted Lowes numerous times with no results whatsoever. We have been battling the black spot problem for years and are exhausted from the efforts. We have a huge deck and spent thousands of dollars on this product. I will contact my attorney immedicately now that I have discovered that our problem is not unique. I would appreciate any information reagarding the company contact or class action specifics. Thank you -
Julie

Kevil, KY

#153 Oct 22, 2012
Rick Mortan wrote:
As all of you, I bought the decking, entered the Class Action lawsuit and called each year starting in 2010. In 2010 the lady said it would be cleaned in the Spring of 2012. Sure enough received a call and they set up appt. They just cleaned it this week. Guys that did it were super nice and very informative. They first cleaned in with just clorax bleach 1 to 1. They said my deck was in good shape and could tell it was cleaned prior and the deck board spacing was good. They then put on a anti microbial product and let dry...they sealed it all. We will see if it lasts. Bleach is all you need to clean it. I used prior to this the Olympic Deck Wash at Lowes and it as well cleaned it and ate the mold in seconds...
What product was used??????
Christie Lynn

Johnson City, NY

#155 Mar 25, 2013
We just received our letter informing us that our deck is to be cleaned by IDA. I have no faith that this will result in a permanent solution for the mold issues that plague the deck. Has anyone filed a supplemental claim after the cleaning was ineffective? I feel like I will be wasting my time.
Scruff

Cary, NC

#156 Sep 18, 2013
Randy Bradley wrote:
<quoted text>Choice Dek is to be on 12" centers not 16" centers. Not sure who installed the deck but not correct on spacing.
Not correct. 12" centers are only required are if decking boards are to be installed on an angle per installation instructions.
Deb Headley

Genoa, IL

#157 Jun 4, 2014
I did not know that anyone else was having this problem with black spots. The people at Choice decking told me to use deck wash. Well I did and the black spots are still there. I called again and now they tell me to use deck brightener. I wished that I had seen all of the comments on this Choice decking. I would not have put this down. Does anyone know how I can get in the class action lawsuit? I have 720sq ft of this decking. I just wish someone can tell me what the black spots are. Choice decking is call it some kind of Tannin Oil. They told me it would wear in time. But I am not sure that is the problem.
Patty S

Akron, OH

#158 Jun 8, 2014
They sent someone to clean my deck in 2013. It cleaned up nicely and now the mold back a year later. Is there other legal recourse that can be taken? According to the lawsuit, if the mold reappears there are different forms of relief but will we ever see them?
Patty S

Akron, OH

#159 Jun 8, 2014
Julie wrote:
Please can someone provide the contact information for some help on this issue!! I had no idea this was a universal problem. We too have contacted Lowes numerous times with no results whatsoever. We have been battling the black spot problem for years and are exhausted from the efforts. We have a huge deck and spent thousands of dollars on this product. I will contact my attorney immedicately now that I have discovered that our problem is not unique. I would appreciate any information reagarding the company contact or class action specifics. Thank you -
Julie, here is the website for the lawsuit.
Http://www.aert.com/CLASS_ACTION_SETTLEMENT.a...
Karen

Otway, OH

#160 Jun 18, 2014
We only recently learned there had been a class action lawsuit against AERT/ChoiceDek. We purchased our decking through Lowes back in 2002/2003 and have the same problems as everyone else. We NEVER received any sort of notification that a lawsuit had been filed.
I contacted AERT today June 18, 2014. The Customer Service lady said we should have received a notification letter, but when she checked their records did not have our names on file!
She advised the class action lawsuit is over, but that we could go ahead and clean the deck (at our expense) with a mold prohibitor called "Spray and Forget"! She was eager to finish the phone call.
Mickey D

Henderson, NV

#161 Jun 25, 2014
We installed choice deck and had the same issues with mold. Clean it and the spots come back.. They cleaned ours, spots came back. They sent us cleaner, spots came back. In the end, they refunded our purchase price.. Of course labor is extra, and to redo a deck is very expensive. We live with an ugly deck. Lowes of course was no help. They simply send you to AERT. I don't shop at Lowes anymore.
rmiyao

Lees Summit, MO

#163 Aug 2, 2016
Is the class action going on now. My deck is disgusting. Paid the price once, but if I resale my house I will probably have to pay again. What can be done?
Kenneth Wilson

United States

#164 Aug 12, 2016
I installed the entire deck around my pool. Stairs railing and newel posts. The entire deck and screwed together with stainless steel screws so i would never have to work on this deck again.
Now i have nothing but problems. They sent people knowingly to do a patch job on my deck.
They painted my entire deck with 50/50 Mold anti-fungal and cape cod grey paint.Now i have a spotted up mess. the surface is raising and causing small slivers in hands and feet. Not to mention the White mold coming out of between cuts and railing. removed a picket and nothing but white mold behind it.l it is actually growing like it is on a rotten tree.i am in North Carolina and looking for help. Next step! Obviously Lowes will not help.

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