Bruce Bergren

Sequim, WA

#1 Jul 17, 2011
Last year we had a water leak in our kitchen, a company was sent remove the water and dry the floor, the floor is oak. After the recovery company was done, a local flooring contractor came to replace and repair the floor.

The work was unsatisfactory, after some arguing with the supervisor, he decided there were problems and they would fix them. Again, the work was unsatisfactory, I told the supervisor I was going to have another company redo the floor.

The supervisor threatened me with small claims court and a bill collector, if I didn't let them fix their mistakes. I allowed them to do the job.

By the way, I called the owner of the company, I left a message for him to call me. He did not return my call.

What the flooring company did not know...we were going to install new flooring in the rest of the house. Because of the arrogance of the supervisor and the owner, we hired another company.

It was a sizable job, which would have brought a large income to them.

We hired, Classic Hardwood Floors to do the job that other company would have had, if weren't for their insolent attitude!

Classic Hardwood Floors did a excellent job, everyone from the owner to the installers was polite and professional. We recommend them for hardwood floors!

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