Did FedEx Really Overcharge Its Business Customers?
A series of emails authored by Alan Elam, a sales executive in Scottsdale, Arizona, and Chris Suhoza, the company's vice-president for solutions, point to a culture at FedEx of systematically overcharging business and government customers for many years.
Join the discussion below, or Read more at Wall St. Cheat Sheet.
#1 Dec 17, 2012
The problem with this is not the fact that "Fraud-Ex" overcharged it's customers, mistakes happen. The big problem here is that they knew of the mistake, allegedly for years, and did nothing to correct it while continuing to profit from it.$3 per package times millions of packages.....think about that. How does the second largest parcel delivery company in the world allow that to happen? Once integrity and trust are gone, what do you have left? Time to call your UPS rep and set-up a meeting. I know I will be.
#2 Feb 24, 2013
Government is always overcharged by business. Remember the stories of the $5000 desk chair? This is what happens when you have business people in government rather than social scientists and professional administrators.
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