JS Paulch Company-NOT ETHICAL TO DEAL WITH
Posted in the Schiller Park Forum
#1 Aug 21, 2011
I had contracted to run ads in a directory published by JS Paluch for one year. Since the expiration of my contract term, I have received additional billings and in fact paid a few before discovering that my agreement was already up, when I checked my paperwork.
I called and spoke with their customer service staff whom then wanted to split the difference of the last billing with me. They were already prepared for my complaint and had a canned script to go by and they did not vary from it. This told me I was not the first person to encounter this problem. This would basically be eliminate my my deposit with JS Paluch whom continued advertising after the contracts expiration and continued billing me. A notice that I was only running the contract term was sent to JS Paluch shortly after the beginning of the contract, which I retained a copy of, of course JS Paluch denies ever receiving this notice. I tried reaching higher ranking management, but their calls are carefully screened and the few that I did get through to voice mail NEVER returned my calls.
I encourage anyone thinking of publishing a ad with this company to ensure that they provide a notice to JS Paluch at the contract signing that they are only participating in the stated period of one year. Put it in your contract. I further encourage anyone thinking of doing this to not advertise with them. Why would a company try and force a business to continue advertising with them, in small, small print, on their contracts, after the contracts expiration, if they are ethical and if you are signing for a one year contract? Why is a termination notice necessary. It's not, it's their way of getting more money out of you.
READ and REREAD any advertising agreement that you receive for trickery. When a company has to stoop to these low level tactics they are not worth doing business with.
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