Review: Colonial Village At Greentree

Posted in the Savannah Forum

Pat

Waverly Hall, GA

#1 Jul 10, 2012
I only lived here for a year, but it was a terrible experience. The complex is extremely old as are many of the apartments in Savannah, however this complex has not renovated since the 80's. The appliances are very worn, and the cabinets are old and discolored. My roommate and I had continuous issues with roaches, this problem was never fixed. I have lived in apartments in both statesboro and savannah, and I was amazed at how poorly the staff reacted to issues in the complex. I now live at 8000 waters and it is a complete difference! The employees actually listen and are eager to assist at all times. Colonial Village had one particular employee that really ruined my experience, I'm not sure her name but she was older and drove a small red convertible. she had the most negative attitude any time I ever needed assistance including an incidence where my purse was stolen and I lost my keys to the apartment, I ran to the office at 6:10 to find her at her desk with the door locked because they closed at 6:00. She at first refused to open the door and when she finally did she told me she could not help me because it was after 6. After pleading with her she very rudely informed me I had "5 minutes" to run unlock my apartment and quickly bring her key back... I've never experienced someone so hateful in customer service. I was a paying tenant and she had the audacity to be so annoyed by my request for a key after I had gone through the stress of being mugged that day. Colonial village is a disgrace to savannah's living and I wouldn't recommend the place to my worst enemy.

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