Chive Seafood Bar Lounge (savannah Ga

Chive Seafood Bar Lounge (savannah Ga

Posted in the Savannah Forum

Ms Johnson

Chattanooga, TN

#1 Aug 28, 2013
On last week a reservation for a group of 20 to dine at 6:30 pm on August 24th for a celebratory event. Your hostess also called me to verify the amount dining. When we arrived we were told by your hostess that she could only seat 10. Later she said that we had 2 more booths coming available. Keep in mind we had 21 quest there. When the additional seating became available I was told by the host that the owner said NO we could not have the additional seating. At that point I'm really not understanding. One of the tables we were promised became available. Five of the quest sat down which included me, then the owner/cook came to the table and stated " He is the owner and he calls the shots". The owner also made it clear that we could not have the other table we reserved. I could not grasp or understand why we were being treated in such a disrespectful and unfair manner. We where well dressed, poised and spending money. Not to mention when more quest of our party arrived they were told they could not come in because it was a fire hazard Also I brought a cake and asked if they could hold it in the back, the hostess said sure. Again some of our quest are standing up eating & drinking. The waiters were constantly rushing my quest to eat. a waiter brought my daughters cake out, which were only a few feet from the kitchen since we where seated in the BACK of the restaurant. Later I was advised by there waitress that there is a 25 dollar charge for walking the cake to the table, that didn't included cutting or serving it. Thank you Chive for you distasteful , disrespectful unfair customer service. Oh, did I mention we are African American? 😡

Savannah, GA

#2 Sep 24, 2013
Change quest to guest, And post it on yelp....

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