Review: Dustys Appliance And Repairs

Posted in the Satellite Beach Forum

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Bigwally

Cocoa, FL

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#1
Nov 26, 2012
 
Buyer beware. This business has the worst customer service I have ever had to deal with. Do not waste time or money with this company.
Wally

Sanford, FL

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#2
Jan 9, 2013
 
Don't buy anything from Dustys Appliances and repair in Melbourne because he buys junk machines from the junk yard and cleans anaints them and then tells you they're refurbished when they are just junk.
Buyer beware and check out BBB where Dusty has a F- rating.
Eric

Cedar Rapids, IA

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#3
Apr 18, 2013
 
Dusty's Appliance Repair is the biggest waste of money & time I have spent the last 3 months. I bought a high efficiency washer from them the middle of January and the person who deliverd it, didn't run a whole cycle to make sure washer worked. When I tried doing an actual load of laundry, found the wather was broken. Took them 3 weeks to get me a loaner washer and pick the broken one up. NOW it has been another 2 months and I am TRYING to get my original washer back, and have been told each of the last 3 days that it would be deliverd the NEXT day. I stopped by the "store" on my lunch break today, owner not there and the people who are there, don't know where my washer is.
InWestVirginia

Charleston, WV

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#4
Aug 24, 2013
 
Dusty Mcalister-you should be ashamed of yourself for pretending to be a business owner. I'm ashamed for you. You make me, an actual business owner,look bad. Perhaps you just like to entertain yourself by creating problems where none previously existed. Or, maybe you just don't understand the common courtesies expected of you, honesty, for example. It may be time for a refresher course. So, here's some advice: If you sold a product already-say so. If you don't want to sell something-dont list it on ebay and don't accept a deposit. Easy, huh? If there is a problem, answer your phone, return calls. Address the problem. Communicate!! You may not have heard this word before, but its called CUSTOMER SERVICE. Google it..you might learn something. It would save everyone involved lots of unnecessary trouble. As an added note, I advise you to evaluate your strengths and weaknesses and decide if a customer-oriented business is the appropriate place for you.

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