Yikes, what a place. I called for last minute reservations and was surprosed to hear a room was available. I went online and viewed pics of this motel and to my surprise, it did not seem too bad (until we arrived!). The pics on the website must have been taken somewhere else because that was not what we got! First, we asked for a non smoking room due to allergies, well, 20 minutes after checking into my room I located 2 cigerrette butts in the nightstand drawer, NICE. The bathroom had water damage on the wall and was rotten, tile in the shower had mold at the bottom of the door, bath towel in bathroom has light pink lipstick or some type of make up on the inside fold, light in bedroom did not work, it flashed like a strobe light!, kitchenette had broken tile all around the counter, kitchen sink had cigerrette ashes in the drain, microwave had food splattered in it, 1 of the 2 beds smelled extremely strong of cologne as if the bedding had not been washed, then after all of that..........I came home with head lice that I DID NOT HAVE UNTIL I STAYED HERE and have never had my entire life.
I tried to locate another hotel room after arriving in Santa Cruz but was unsucessful after 2 hours of searching. I have tried to obtain the name of the manager or owner so I can request my $200 back and let them know of these problems but have not received a reponse to my 3 requests for this info. Now thinking of going to the local paper and health department with my complaint since this business does not think it is very important.