How Ebay is Squeezing the Little Guy Out Using Flawed DSR System

Posted in the Salt Lake City Forum

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1 - 12 of 12 Comments Last updated Thursday Jul 24
Analyst

United States

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#1
Jul 6, 2013
 
In 2008, a number of bad policies were put into place by corporate ebay that have the overall effect of gradually eliminating small sellers. One of these is the flawed DSR (Detailed Seller Ratings) system whereby small sellers are adversely impacted when a buyer leaves a low DSR rating (1's and 2's) even if these are left by mistake or unfairly. Even a few low DSR ratings cause a small seller to have a 21-day hold placed on PayPal funds by ebay, Seller Limitations imposed, and lower placement in ebay search goes into effect. As a result of these sudden punitive measures imposed on many honest, longterm sellers by ebay, thousands of sellers are leaving ebay.
Economics

Midlothian, TX

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#2
Jul 13, 2013
 
Thousands of small sellers have seen the handwriting on the wall and are leaving ebay of their own accord. High volume sellers are taking over the place as well as Chinese sellers who are flooding the site with cheap mass produced "made in China" items at rock bottom prices which undermine American ebay sellers.
ConcernedMom

United States

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#3
Jul 18, 2013
 
What's got me really worried is all the sexually explicit adult material available for sale on ebay. I won't let my kids on there.
Boycott

Irving, TX

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#4
Jul 31, 2013
 
ConcernedMom wrote:
What's got me really worried is all the sexually explicit adult material available for sale on ebay. I won't let my kids on there.
If concerned Christians would ask the pastors of their churches to preach against this filth and to start a boycott of ebay maybe something could be done.
ConcernedParent

Farmersville, TX

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#5
Aug 6, 2013
 
I've discovered a wonderful online buying and selling site called Etsy. They are much more family friendly and they don't allow sellers to peddle pornographic filth on their site like ebay does.
Consumer

Paris, TX

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#6
Aug 8, 2013
 
Ebay blocked 15,00 sellers from listing earlier this week in their latest orchestrated "purge" of small sellers. Google it for further info or visit the ebay discussion boards.
Consumer

Paris, TX

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#7
Aug 8, 2013
 
15,000 (fifteen thousand) is the correct figure.

Since: Jan 13

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#8
Aug 9, 2013
 
ConcernedParent wrote:
I've discovered a wonderful online buying and selling site called Etsy. They are much more family friendly and they don't allow sellers to peddle pornographic filth on their site like ebay does.
Etsy is mostly soft goods and geared mainly towards females, not that theres anything wrong with that
NetSales

Paris, TX

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#9
Aug 15, 2013
 
Consumer wrote:
Ebay blocked 15,00 sellers from listing earlier this week in their latest orchestrated "purge" of small sellers. Google it for further info or visit the ebay discussion boards.
Ebay Confirms Crackdown is the title of an article about all of this by Ina Steiner at EcommerceBytes.com
Ecommerce

Paris, TX

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#10
Sep 19, 2013
 
If a small seller feels that they have been adversely impacted by egregious ebay policies, they need to contact the FTC and file a complaint. Go to: www.ftc.gov
NetWatch

United States

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#11
Oct 5, 2013
 
Ebay's tactics towards small sellers: In 2008 John Donahoe (CEO) called the mom and pops "noise" and made it clear he wanted to move away from a flea market operation to brand name big box retailers. With numerous policies that were enacted to eliminate small sellers (chief among these the flawed DSR system) he has been succeeding with a vengeance. 1) The DSR system adversely impacts small sellers more swiftly and egregiously then it does the favored big box and high volume retailers. 2) 15,000 small sellers were axed by ebay on August 6, 2013. 3) The automatic five-star DSR glitch/malfunction that ebay has admitted not fixing was responsible for at least some those purged getting purged because many were only out of compliance by one DSR star 3) The elimination of the policy compliance feature on the seller dashboard. If anybody thinks that was not purposefully done to hurt small sellers, I have some acreage on the moon I will sell you 4) ebay's latest user agreement update that goes into effect October 26 granting itself permission to hide sellers' listings. The majority of sellers on the ebay discussion boards think ebay has already been hiding sellers' listings 5) Ebay's numerous moves in past user agreement opt ins or opt outs to try to insulate or protect itself from class action lawsuits 6) this new managed returns issue (see new user agreement) 7) the fee hikes 8) the misuse/abuse of the DSR system to rob good decent sellers of TRS status and discounts they would get.
SellerBacklash

Houston, TX

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#15
Thursday Jul 24
 
Social media is where small sellers are fighting back against eBay. Join us at Former Ebay Sellers 2 Open Forum on Facebook: https://www.facebook.com/groups/formerebaysel...

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