Salamanca City Electric

Salamanca City Electric

Posted in the Salamanca Forum

First Prev
of 4
Next Last
WTF

Salamanca, NY

#1 Jan 22, 2013
What the hell are these people's problem? They cant wait to turn your stuff off! Some lady named Lisa is the rudest person there! You don't shut power off on disabled people!!! You people have absolutely NO HEART OR CONSCIENCE! Then when you come up with the money for electricity, they say " well now we are gonna turn off your water". ALL OF YOU CAN LMFA!

Since: Nov 12

Herndon, VA

#2 Jan 22, 2013
A company with heart is a company that fail's! People with disability's should be protected from having thing's shut off! I'm sorry this happened to whum ever! I am confused however, becouse my water bill is included in the my electric bill!
Scootyscoot

Salamanca, NY

#3 Jan 22, 2013
WTF wrote:
What the hell are these people's problem? They cant wait to turn your stuff off! Some lady named Lisa is the rudest person there! You don't shut power off on disabled people!!! You people have absolutely NO HEART OR CONSCIENCE! Then when you come up with the money for electricity, they say " well now we are gonna turn off your water". ALL OF YOU CAN LMFA!
The BPU will work with people, allow them to make arrangements for payment and as long as you abide by the agreement they will work with you.
lol

Salamanca, NY

#4 Jan 23, 2013
Chris_Ginnery wrote:
A company with heart is a company that fail's! People with disability's should be protected from having thing's shut off! I'm sorry this happened to whum ever! I am confused however, becouse my water bill is included in the my electric bill!
We thought so too.. we knew a shut off was coming and needed a certain amount. We got that amount THROUGH THE GRACE OF GOD , and then they say, "Great, now we need 100 dollars more or your water is going off at noon today" Unbelievable! if they would have told us that in the first place, we could have maybe handled it.
It used to be illegal to turn off electricity on people with disabilities, now its all about the money. Like we are really going to pack up and move away over a 100 dollar bill. Thanking the Lord that I have really close friends and family rightnow, ill tell you that. Its all been taken care of, but make no mistake, your electricity and your water are NOT separate if you've received HEAP. Its RUDE of them not to tell you that.
Hmmm

United States

#5 Jan 23, 2013
Actually your water and electric ARE separate if you received heap. Heap covers heating costs not water.
lol

Salamanca, NY

#6 Jan 23, 2013
Now we know..lol averted disaster.

Since: Oct 10

Salamanca

#7 Jan 23, 2013
Hmmm wrote:
Actually your water and electric ARE separate if you received heap. Heap covers heating costs not water.
And that would depend on what you claim you are heating with.
Electric, Gas or wood..
Water was deamed as not a needed necessity years ago. That one still has yet to sink into my way of thinking but hey our government knows best.. Government say's water is not needed to survive.
lol pls

New Britain, CT

#8 Jan 24, 2013
They won't shut you off until your 3 months late. That's plenty of time to seek assistance. It's not BPU's fault on others lack of effort in helping themselves. If i could have financial help and knew I'd need it entering the winter months I'd be submitting paper work immediately. Love the lazy people now days. Until that SECOND shut off notice to light a fire under their ass, they don't act. Have a plan people, cold months in western new York aren't a surprise!!!!
Nico

Sharon, MA

#9 Jan 24, 2013
Anyone with problems with the BPU are asked to call rich at the Salamanca press who is currently looking into all the mistreatment and hopefully going to get a story out there or something. Thank you
Resident

Tonawanda, NY

#10 Jan 24, 2013
To keep up with you elec and water bills all you have to do is call the bpu dept. and ask what your bill was for each month last year and total that up and divide by 12 and pay that much a month pretty simple whan you think about it.
low income Resident

Buffalo, NY

#11 Jan 24, 2013
Nico wrote:
Anyone with problems with the BPU are asked to call rich at the Salamanca press who is currently looking into all the mistreatment and hopefully going to get a story out there or something. Thank you
I wouldn't think that having your electric or water shut off for non-payment is mistreatment, the bill comes on the first of every month and is due on or around the 20th of every month, I pay mine by dropping it into the night box located out on the front of the office area at City Hall, never had a problem and when I go inside and pay I've never had a problem, I'm polite and they are polite. These people are employees of the City and have to do their job as required. Not sure about a person with disability, they may be able to work it out. Won't do any good to call a newspaper unless the Press will pick up your bill, those electric company trucks and employees don't run on newspaper articles. Just my thoughts, I don't work for the city. I can only imagine how many excuses are used each month, those trucks and employees don't run on newspaper.
interesting

Olean, NY

#12 Jan 24, 2013
I have a funny feeling if the bill was being paid then people do not get shut off. ....but then again, it's probably someone else's fault.
Tina stanczykowski

Buffalo, NY

#13 Jan 24, 2013
The BPU are the rudest, malipulating,sarcastic, and full of bull! No one on here can defend them and win. There are too many people from this town that are tired of their attitudes when customers can't just throw a check in the window. Public service commission ny state mandates them. They are suppose to do financials on people who are behind in their bill. THEY WON'T a customer can have payments as low as 10 dollars a mo on back electric bill BPU pretends that isnt true. the only reason you get an agreement is because the state makes them. They do not do anything they don't have to but the BPU gives there own raises. These people do what ever they want and the city council don't care . I went to bank Monday to pay my bill by two pm I first went to bank about 1:50. It was so cold out my truck just didnt want to stay started. At 2:00 BPU was in my driveway shutting water off my daughter was there and told them I was down town paying it and they turned it off anyway. Now the $92 I went to pay is now $320 I have to pay whole bill. They actually raced to get it off before I could get there. They broke the cap on top of the valve that turns water off. They had to replace it the next day. Really they help no not at all they act like they run Salamanca. Hmmmm many they do because no one will say anything to them.
Tina stanczykowski

Buffalo, NY

#14 Jan 24, 2013
The BPU uses the electric and water for revenge on residents here.. They abuse their authority to the max. Don't any body wonder why? Why they are allowed to act this way and city says nothing. BPU pissed me off during the summer so I gathered a bunch of change and paid my 180 dollar bill with that. When I was pushing the bag of change through the sliding glass window Lisa slammed the window shut on my finger and broke it. I went to see mayor pond and he did nothing. He did tell me they don't have to take change for payment. WHAT!!!!!!! My finger is BROKE because of Lisa and they are worried about my change!!!!!!! I have checked into the change thing and yes they do have to take it! I'm sure they are above that too. BPU does not want to take 10 dollar payments on back electric bill but they have too. Psc will make them do that. But if you are behinde in your water they can make you pay anything they want because psc don't govern the water. I made a agreement for electric and water told them I could only afford ten dollars a month. So they split my bill so I paid ten on my back electric bill and charged me $40 on my water. Lisa is awful I only deal with Elizabeth or Karen they seem nice I just don't get why they never say anything about the stuff BPU does. They just don't seem like play their games.
Cave Man

Rochester, NY

#15 Jan 24, 2013
I have an ideal. Just have your electric, water, and sewer disconnected. Then you will not have to be concerned with BPU disconnecting your services. you all live fairly close to a river, 5 gallon buckets are cheap at any hardware store. buy 2 or 3. 1 to potty in the other 2 to carry water from the river. see.. you beat the BPU that way. That is the only way I can figure out for you to "beat The System". And for the disabled people, I agree, they are treating you all like crap. The BPU people truly are heartless uncaring individuals.
just asking

Tonawanda, NY

#16 Jan 24, 2013
Who is Karen???? Didn't you know your bill was due the Friday or Saturday before you went to the bank late? Talk about excuses. I can imagine some of the stories they hear.
interesting

Olean, NY

#17 Jan 24, 2013
Isn't it interesting that the people that can't pay their bills on time, seem to have everything else in life figured out. Seems that if they spent less time figuring out who 'runs the city' they could put that time into earning the money to pay the bills. Let me guess, I can't work, their just are no jobs here, and were in a recession and its just not fair, and its someone else's fault, and now they are taking our guns away..............
low income Resident

Buffalo, NY

#18 Jan 24, 2013
Salamancas electric rates are cheap compared to some other providers, pay the bill on time and you won't have any problems, use the night drop out front and you won't have to deal with anyone, the people who work there are paid to do their job as they are told to do and can't make changes, they don't make policy, they have more to do than just work the window, paying with change is ignorant and won't earn you respect. Conserving electric will reduce your bill.
Amazed

Buffalo, NY

#19 Jan 25, 2013
I am stunned by all this, it takes 3 months and 2 shut off notices before they act. But it's their fault and they are rude and heartless?? I just don't get why people have so many excuses, it's not like it's a surprise, that bill comes every month and they are accepting payment via electronic now, and a drop slot outside of building for after hours. So why is it your complaining that your stuff got shut off? BECAUSE YOU FAILED TO BE RESPONSIBLE AND PAY YOUR BILL IN THE LAST MONTHS!! Oh yeah its not your fault. Get a job.
pay your bill

Bedford, MA

#20 Jan 25, 2013
pay your billllllllssss and you won't get shut of notices. you already get heap. you have enough money to have internet to talk crap on topix about people who work to support their families and dont have 31 kids. oh and no one even works there named karen. take responsibility for yourself and get it together

Tell me when this thread is updated:

Subscribe Now Add to my Tracker
First Prev
of 4
Next Last

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Salamanca Discussions

Title Updated Last By Comments
Salamanca schools looking to totaly waste 27 mi... 9 hr Bob 11
Geda 12 hr Orbit 13
Drug bust Sat Native ... 20
House inspection Sat Killbucker 1
Why are there no Salamanca Alumni parties?? May 26 egger 5
What is a white family moved to J'Town? (Dec '10) May 26 Roasted 76
Where are they May 25 Native ... 6

Salamanca Jobs

More from around the web

Personal Finance

Salamanca Mortgages