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misshellfire

Benton, KY

#1 Jun 7, 2008
Do Not Purchase A Puppy From James "Bud" & Mary Jo Fair, AKA: Hill Top Kennels (Obion,Tn.) This Pair Of COLD-HEARTED SCUM Is Operating A Puppy Mill Ring!! They Have Those Atrocious Places In 5 States!! MO. AR. TN. KY. & MS. They are Also "Selling" Via, The Internet, At Local Flea Markets, & Through The Commercial Appeal Newspaper. Please, Warn Everyone You Know!!!!
Kim

AOL

#2 Aug 1, 2008
Has anyone heard of a breeder by the name of Donald Schrage possibly of Rabbit Run Kennels? Any info would be appreciated as I purchased a puppy in AZ from a pet store that came from him and now he is very sick.
David

Silver City, NM

#3 Dec 17, 2008
Kim wrote:
Has anyone heard of a breeder by the name of Donald Schrage possibly of Rabbit Run Kennels? Any info would be appreciated as I purchased a puppy in AZ from a pet store that came from him and now he is very sick.
OMG! Did you buy it from Puppies n' Love, or Animal Kingdom? I bought a puppy from the former and it came from Donald Schrage. My puppy got very ill the day after I brought him home. After paying a small fortune in vet bills, he is fine. Puppies n' Love makes a big deal about not working with puppy mills but they are liars.
Neil

United States

#4 Feb 2, 2009
I was a manager for Animal Kingdom which also owns Puppies-n-love for a long time. They absolutely buy from puppy mill breeders. During my time working there I had almost every puppy have kennel cough and parasites such as coccidia and giardia. It was also not unusual to see parvo. I saw many puppies die and had to defend this company even though I knew they were lies. I also had to deal with the displaysia and severe pattlar luxation complaints. Their corporate office located in phoenix will then blow you off and tell you its not covered. They only pay about $200 dollars for the puppies from the Hunte corporation and then resell them for over $1200. They pay their employees a 10% commission on the sale so some of the employees were making huge commission checks on these sales. Dont be a fool.... save a dog from a rescue or the pound and save yourself a huge heartache.
Laurel

Mesa, AZ

#5 Mar 9, 2009
I purchased a puppy from Animal Kingdom / Puppies In Love, January '08, he died of parvo ten days later, they did blow me off and try to avoid paying the medical bills. You don't see signs of Parvo until 10 to 14 days after contracted, so how they could try to tell me it could have been caught in my care is beyond me. They would'nt refund our money even though parvo can live in your house for 18 months, but had our replacement up for approval, after renting a dog for 4 days for 3000$. When I was approved I asked if there was a way to get a dog from the same breeder so it would be the same family, but I was told there was no way. If they are so sure where the dogs are coming from, how could they not? Also when I learned he had parvo I called Animal Kingdom to tell them to save other dogs from catching it and was told to call corporate myself.???? When i went into Animal Kingdom there's a dog in the same kennel.??? Finally I get a replacement puppy, who had kennel cough. I was told by the employee he was coughing in the petting room, because of the hand sanitizer. Right.... He was at the vet from morning to night every day for two weeks. Four months later, he still had kennel cough, these bills were payed by us. He died last Friday, vets says congenital hernia. Animal Kingdom disputes replacement although congenital defects are listed in their replacement policy. They'll let us know next week. It's sickening.
Two dead dogs. I'm heartbroken with six months of payments still left to pay...
Laurel

Mesa, AZ

#6 Mar 9, 2009
Neil wrote:
I was a manager for Animal Kingdom which also owns Puppies-n-love for a long time. They absolutely buy from puppy mill breeders. During my time working there I had almost every puppy have kennel cough and parasites such as coccidia and giardia. It was also not unusual to see parvo. I saw many puppies die and had to defend this company even though I knew they were lies. I also had to deal with the displaysia and severe pattlar luxation complaints. Their corporate office located in phoenix will then blow you off and tell you its not covered. They only pay about $200 dollars for the puppies from the Hunte corporation and then resell them for over $1200. They pay their employees a 10% commission on the sale so some of the employees were making huge commission checks on these sales. Dont be a fool.... save a dog from a rescue or the pound and save yourself a huge heartache.
Neil,
I just posted my story here. Do you have any advice for me?
Kelly

League City, TX

#7 Apr 27, 2009
Purchased a Yorkie from Animal Kingdom at Metro mall in Phoenix in Oct. 08. She is large for her breed and has mosstly curly hair. her ears never stood up but is mostly healthy. Curious though if she is full bred and if anyone else has a dog with uncharacteristic traits?
Neil

United States

#8 May 31, 2009
As Far as the parvo and the puppy passing away I am so sorry that you and your family had to go through that. We had it happen all of the time. Laurel, you should contact the corporate office located in phoenix under the name, Great Western pet Supply. You can get the address by looking up that name. You should have received your money back.... Some managers will tell you that you cannot get it back, and that you are required to take the store credit but that is completely false. There is a puppy Lemon law that protects you. You should not have another puppy in your house for at least 6 months preferably up to a year after a Parvo positive puppy has been in your home. The person you will want to get ahold of is Frank Mineo Jr.. He is in charge of the operations. Frank Mineo SR. Owns the company and lives high on the hog on the top of Camelback mountain. Contact them and quote the Puppy Lemon Law and I would also get your local news channel involved. The reason the managers lie to you is it goes against their sales if you ask for a refund.... Then it comes out of their commission check. If you get a store credit or a "replacement" puppy it doesn't go against their sales. They only paid $800-$1200 for that poor bulldog puppy. Oh.... and by the way they got a free replacement bulldog puppy from the Hunte Corporation or what ever puppy mill "Broker" they got the puppy from. You had every right to get all of your cash back and their heartfelt condolonces. As far as Kelly's puppy is concerned we ended up getting obvious mixed breed pups in all of the time. We would insist that they were not pure breed pups and they would ignore us. You have the right to send them a picture or some documentation from AKC or whatever club they are bred under and get some statements from vets. Also have the Yorkie's pattella's "knee's" checked well by your vet. It is very typical for the puppies that we had in to have severe luxation that usually require surgery that is upwards of $2500-$4500 to repair. Unfortunately when these puppy mill breeders are mass breeding they ignore hereditary and congenital issues. Its all about the money. Puppie's N Love and Animal Kingdom count on the fact that people will not activate their warranty and ask for the Store Credit that they offer in those incidents. You would be suprised how many people never even look at the warranty because they are so frustrated with their experiences. There is a two year hereditary and congenital warranty. Well unless you are gullable enough to buy their dog food "Earthblend" they will extend it to four years at "NO COST"... Well except the $52.00 a bag cost for the food for two years. All profit since they have it manafactured for a couple of bucks per bag. All of the products they sell have a 5 time markup on it. They push training video's that a local trainer named Shannon Holstein taped with them. Her business is Kokopelli Dog and Puppy Training located in Mesa Arizona. We would be instructed to have clients call her when they wanted a refund and she would "encourage" them to keep the puppies... regardless of the situation. If you want to just change your mind about your purchase, you have 24 hours from time of purchase and you will be required to pay a 50% return fee... Lets see, Puppy cost $2400.00, you get home and it bites the grandkids and you pay $1200.00 for a night of puppy sitting. PS don't try and return any supplies you bought... they will not return them. Hope this helps....
Kathleen

Miami, FL

#9 Jun 9, 2009
The HSUS has a complaint form that anyone can fill out online if they have purchased a sick puppy or want to complaint about a pet store: www.humanesociety.org/puppymillstory .
puppy mill from MO to NY

Bronx, NY

#10 Jul 14, 2009
I was walking through Manhattan and was apalled when I passed two PUPPY MILL filled pet stores within 10minutes of eachother. I was enraged! I went into the second one and asked who their breeder was, and he said a woman named Lara hall of Labelle, MO. I actually screamed, "Ahhh! You get your puppies from the puppy mill capital of the world!?" I am from MO, and am upset to know that here in NY... they are getting puppies from MO! I asked if my dog would be guaranteed healthy, and if I could later purchase another dog from the same breeder.(first of all I am not looking to purchase any dog. I have three shelter dogs already.) He told me maybe, but sometimes a breeder "retires" or they just don't do it any more. I stated my non-belief in that statement, "Breeders just "retire" from making all that money." Anyway, does anyone know who this woman breeder is, and/or if she's legit. I doubt it because he said she has "some nice Yorkies".... meaning she doesn't just breed one breed I take it.
Monica

Payson, AZ

#11 Sep 28, 2009
Neil wrote:
I was a manager for Animal Kingdom which also owns Puppies-n-love for a long time. They absolutely buy from puppy mill breeders. During my time working there I had almost every puppy have kennel cough and parasites such as coccidia and giardia. It was also not unusual to see parvo. I saw many puppies die and had to defend this company even though I knew they were lies. I also had to deal with the displaysia and severe pattlar luxation complaints. Their corporate office located in phoenix will then blow you off and tell you its not covered. They only pay about $200 dollars for the puppies from the Hunte corporation and then resell them for over $1200. They pay their employees a 10% commission on the sale so some of the employees were making huge commission checks on these sales. Dont be a fool.... save a dog from a rescue or the pound and save yourself a huge heartache.


I also worked for that company years ago at Pet Pad at both Christown and Paradise Valley Malls. Frank Mineo and his people ordered us to assure customers that "our puppies only come from reputable breeders, not puppy mills." I was in my 20's then and didn't really understand the concept of puppy mills, only that that is where we got our puppies and we were to keep quiet about it and lie about it. Sad! It should be stopped and he should be put out of business!
Monica

Payson, AZ

#12 Sep 28, 2009
I also worked for that company years ago at Pet Pad at both Christown and Paradise Valley Malls. Frank Mineo and his people ordered us to assure customers that "our puppies only come from reputable breeders, not puppy mills." I was in my 20's then and didn't really understand the concept of puppy mills, only that that is where we got our puppies and we were to keep quiet about it and lie about it. Sad! It should be stopped and he should be put out of business!
Barb

Hurdland, MO

#13 Oct 14, 2009
Rabbit Ridge Kennels is a joke, and Donald Schrage is a cheap skate, he wouldnt dream of spending any more money than he had to, Id say he saw he had sick puppies and shot them full of antibiotics and shipped them, Just the kind of guy he is.
Larry I

United States

#14 Feb 15, 2010
Neil -- not sure why you stayed there so long. there are only a handful of complaints or issues of people with bad experiences. i am sure many dogs were sold and had no problems at all. Couldn't all of these problems occur from a breeder as well.
if the dogs were so sick under your supervision couldnt you have done something to keep them from getting as sick?
i tried working with a breeder and felt as though i was working with a used car salesman - don't think they are much better. At least Animal Kingdom has been around 40 years -- if they had many problems with their pets they would not be around or the public would not let them still be in business.
Marco

Phoenix, AZ

#15 Jul 29, 2010
hi, I just bought a dachshund puppy from love n puppuies store in chandler mall on 7/22, Ariozna. Since I had her, she has serious backward sneezing, numbers of parasites (Coccidia and Giardia an others), bloody diarrhea (at least 10 time per day and vomiting. Also, she does not eating anything beside nutri-stat. she has been getting medical treatment since second day i bought her. However, there is no sign of getting better even getting worse today. All problems are certainly attributable to the retailer. Today is only sixth day i have her. I have been to hospotal 4times, and really tired of it. The question is can I require CPI or the retailer take full responsibilty of selling unhealth puppy. For example, give full refund, store credit or exchange. Another problem is if those infectious and congenital issues cause the puppy death, would CPI do anything to protect consumer's right? I beleive that the retailer should take full responsbility of failing taking care puppies and selling them to customers.
Thanks for reviewing.
CKP

Glendale, AZ

#16 Aug 17, 2010
I just want to say this makes me SOOO sad... I am an avid dog lover -- I have four currently -- all from private breeders, so we saw the pups' parents and it seemed so reassuring... Never had an unhealthy dog... But, yesterday I went to AZ Mills Mall and I saw this sad little French Bulldog who was already 3 months old. He looked sad and alone in his cage, and I noticed although he has "AKC papers", he did not have the wrinkled snout... I wanted to get him so bad but after reading ONLY negative reviews of Animal Kingdom/Puppy Palace, it breaks my heart to know that he could end up costing wayy more because of the health conditions he could have from the puppy mill business. Honestly, it p***es me off! I started crying I felt so bad for him but it almost seems redundant to get him, if he's just going to be this sickly pup...
Debbi

Gerald, MO

#17 Oct 6, 2010
Here is a summary of the Humane Society's Dirty Dozen list of puppy mill breeders in Mo (my home state). Rabbit Ridge Kennel is on their list.
I cannot wait to vote for Prop B in November to end this cruelty!
http://www.humanesociety.org/assets/pdfs/pets...
jim

Show Low, AZ

#18 May 29, 2011
To ALL YOU people up here in the
WHITE MOUNTAINS. PUPPY MILLS are
an "insult" to the HUMANE SOCIETY
& the ASPCA! I AM sick & tired of
seeing you fools at BASHAS!
YES, BASHAS in TAYLOR. Go out & get
a real job or "at least" try to.
p.s The ONLY "humane" way to get a DOG
up here is through the HUMANE SOCIETY
or from someone that can no longer
take care of their animal(s)

And by the way: WATCH YOUR DOGS & stop
letting them ride in the
back of your pickup truck,
where they can get thrown
from your vehicle & KILLED!

MENTALITY lacks in this state & those of you
that have been careless, think to yourselves,
do I "really" love my animal? I f the answer
is YES, please show these animals respect &
care for them like you would for a human that
you LOVE! THANK YOU!
anne

Glendale, AZ

#19 May 12, 2013
I also have been a manager for puppies in love and they supply their customers with a usda approved paper that states the breeder is qualified. And if you knew of anything while you worked for them its very common for puppies to get respiratory infections or a parasite, which you may had to pay for at the free vet visit but you were reimbursed for it. I purchased a dog for $1700 she had a respiratory
infection and that was it. She never has gone to the vet ever again
she has wry bite but puppies aren't perfect, just as humans are not perfect. They gave me a replacement dog which I was able to give to my mom which has made her extremely happy. There is no price tag of the happiness each of our dogs have given us. shit happens, but alot less there than when you purchase somewhere else. Their dogs are happy and it shows long after they leave there and the store is still there too.
Spiders

Sudbury, Canada

#20 Oct 10, 2013
Has anyone bought from Silver Valley Kennels in Chino, Arizona? Are they just another puppy mill selling "designer dogs"??

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