Vermont Country Store
Unhappy customer

United States

#1 May 23, 2011
I will never again order from the Vermont Country Store. I ordered a robe that cost $60.00 and was charged 13.95 shipping. For my $13.95 I got an expensive robe folded up so small it fit into an 8x11 envelope. There was no packing material, not even a single sheet of tissue paper. It was so wrinkled,I had to wash it before it was fit to wear. When I contacted their customer service and complained about this they said so sorry but that's the way we pack and ship and reminded me that it was a privilege to be able to buy online,items such as they sell.

High prices, high shipping and poor packaging, I won't be back

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