Review: Ruby Nail
Posted in the Rutherford Forum
#1 Dec 31, 2012
Pathetic. Worst eyebrow waxing ever- the lady left wax in my eyebrow and they were uneven. She tried to make them appear even by shaping them but I noticed in the car. I went back inside, explained they weren't even- and she proceeded to fix them in her own way, which she plucked the eyebrow that needed NO more plucking.
So, pissed as I may have been, I wanted to leave the girl a tip. When she rang my card, she was looking for a cash tip. I said I didnt have cash and how am I supposed to know. The owner told me it is my responsibility to tell her that I want to put a tip on the credit card. I replied that there is no sign and that is unfair to her employees, and she insisted all her other customers know. VERY INEXPERIENCED BUSINESS OWNER TO HANDLE A CUSTOMER IN THIS MANNER.
Did I mention she didn't even apologize for her unprofessional employee? Yup, don't see this yuppy lasting long.
#2 May 19, 2013
FUNGUS! fungus, fungus,fungus!!! they spread fungus on all of my nails! no apology, no refund, negative attitude, really bad customer service. the owner makes you feel uncomfortable by asking for a tip.
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