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better power battery

Shenzhen, China

#21 Aug 11, 2010
good dealer
delayed gratification

Springfield, NJ

#22 Aug 26, 2010
Through eBay I bought a laptop keyboard from The Battery Connection which I had to return because I requested the wrong one. After a week they gave me the refund but I had to threaten to escalate the problem as an eBay complaint after they did not respond to an email I sent via their resolution service, resolvemyproblem.com .(I had asked them if they received the return and they did not respond.)

As a second, and, separate transaction I ordered another keyboard (the right one) which works.
rskaverse

Kailua Kona, HI

#23 Nov 2, 2010
Several months later the battery is having a few issues. Not sure if it is computer related or battery related. Attempted several recalibrations however the battery will only charge to a maximum of 60-66%. I guess you get what you pay for. I bought a couple cheap cordless phone batteries from another supplier in China too and those only lasted a few months.
Mike E

Saint Paul, MN

#24 Dec 31, 2010
Beware--warranty is not honored. They not only want you to pay to ship the defective unit back they charge shipping and handling for the resplacement. Battery lasted about 4 months out of a stated 3 year warranty period.

Avoid this seller
dkollin

Los Angeles, CA

#27 Jan 20, 2011
Bought a Macbook 13 60w adapter from these guys - it's falling apart at the seams 4 months later. They won't answer my emails and no one picks up the phone. I will no longer believe in the huge, 3 Year Warranty proclamations that all these yokels seem to tout. Buyer beware.
dkollin

Anaheim, CA

#28 Feb 6, 2011
dkollin wrote:
Bought a Macbook 13 60w adapter from these guys - it's falling apart at the seams 4 months later. They won't answer my emails and no one picks up the phone. I will no longer believe in the huge, 3 Year Warranty proclamations that all these yokels seem to tout. Buyer beware.
UPDATE: They did get back in touch with me (one week post my comment here) and were actually quite courteous. They had me paypal them $4 for shipping and, as of today, indicated in an email that a brand new charger was on the way. I'll update again when the new charger arrives.
Dot Mulherin

Princeton, NJ

#29 Feb 7, 2011
See, I told you it pays to be nice!
dkollin

Los Angeles, CA

#30 Feb 13, 2011
dkollin wrote:
<quoted text>
UPDATE: They did get back in touch with me (one week post my comment here) and were actually quite courteous. They had me paypal them $4 for shipping and, as of today, indicated in an email that a brand new charger was on the way. I'll update again when the new charger arrives.
UPDATE: 2/13/11 Got my new charger in the mail on Thursday. Works fine. Couldn't be happier. It appears Daled Group has turned a new leaf.
Charged up

Kyle, TX

#32 Apr 21, 2011
Here is my exchange with these crooks.

Quote:

2011-04-21 10:32:53
By: XXXX@XXXX.XXX

Purchased laptop battery on 2/9/2010. Listing said it has a 3 year warranty. The battery has stopped taking a charge, totally discharged and no longer works. Please tell me what to do. Will accept replacement battery of same size.

2011-04-21 19:48:42
By: admin

I am sorry to hear that. The battery we sold you is not defective, and the proof is that you have been using it all along. At the same time, please understand that the battery is fuel, and once the fuel runs out, it of course will no longer power your laptop. Our warranty does not cover wear and tear, it only covers physical defects such as the battery cracking, or the casing opening up and the such. I do realize that you are now out of a battery and as a courtesy to you, I can offer you a 20% rebate on a new unit. Regards Ed

2011-04-21 20:40:36
By: XXXX@XXXX.XXX

I have been a good customer of yours, and have other purchases. A 3 year warranty should mean I can use this for 3 years. Of course I have been using it, since 2/9/10. It has now stopped accepting a charge, and the laptop does not recognize it. You say this is wear and tear? I say you mislead me and all others you have made this 3 year warranty claim with. If I had the power, I would broadcast your response to my request for assistance to everyone who shops for batteries at EBay. The original battery lasted 3 years. This one should have as well, if you did not use defective cells or other material. How dare you blow this off like it was nothing. Are you saying that I used it incorrectly and caused its premature demise? You have taken my money deceptively, and you owe me at the very least 2 years of battery life. 20%? One of the factors of my choice of your store was this 3 year warranty. If your batteries only last 1 year, you should warranty them for only a year. Your ad reads as follows: "5-Our product is covered by a no hassle 3 year warranty" This is what you call a very big hassle. This is not "no hassle" at all. Your "Fuel" is supposed to not be consumed in a little over one year, but to continue to accept a charge and be useful for the warranty period. Your graphic states 3 YEAR WARRANTY quite prominently. You should be ashamed of yourself.
Daled Group Rep

Springfield, NJ

#33 Apr 22, 2011
You never leave the house anyway, so just plug it in and shut the f-up you dickweed!
mamamam

Grand Forks, ND

#34 May 20, 2011
I ordered screen protectors for our phones..I am 3 days past when they were supposed to arrive...I sure hope they dont scam me.....I will repost in a couple of days...
mamamam

Grand Forks, ND

#35 May 23, 2011
got my screen protectors over the weekend :)
thank god :)
CameFromGoogle

Rocky Point, NY

#36 Jun 7, 2011
I actually Googled their name because I saw them on my Paypal list and couldn't for the life of me remembered what I had ordered, lol. I bought batteries for my phone and they work great. they were only $3 each so I bought 6 of them. They had higher Mah and were NMH instead of NiCad's. They were new too.
Silver Fox

Keller, TX

#37 Mar 20, 2012
I don't know about other people's experience but
I purchased two batteries from this place and so far
they are both excellent. The price was unbeatable.
One was a cordless phone battery the other a cell phone battery. They both hold the charge for a long time. The batteries look just like the original without the brand label. I don't know how long will they last but for the money I could not be happier.
anon

Hattiesburg, MS

#38 Jul 16, 2012
i recently got a charge on my paypal account from this company that i have never heard of wtf so now going trough paypal dispute to get it taken off talk about a crooked bunch of yahoos
Daled Group Rep

Clifton, NJ

#39 Jul 19, 2012
anon wrote:
i recently got a charge on my paypal account from this company that i have never heard of wtf so now going trough paypal dispute to get it taken off talk about a crooked bunch of yahoos
You order sex toys and a vibrator! Now you must have gotten caught by your piggy, piggy spouse and your making believe you didn't place the order! Talk about a white trash weasel.
hendbo

United States

#40 Nov 14, 2012
Purchased a iPhone charger set, 110v and 12v car adapter. Neither one works at all.
Not happy with ability to contact D Group.
Not happy with my chances of any reconciliation.
Mrtamm

Newburyport, MA

#41 Jul 2, 2013
I bought some VTech phone batteries from them. None of the 4 work. Stay away from them
czarsofcl

Warren, MI

#42 May 15, 2014
Had a problem with my purchase. Communication was great. Problem was solved. I would definitely do business with them again. I don't believe the BS comments posted above.

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