Review: Huffman Koos Furniture

Review: Huffman Koos Furniture

Posted in the Rutherford Forum


Mchenry, IL

#1 Mar 23, 2013
DO NOT SPEND YOUR MONEY AT THE PASSAIC CLEARANCE CENTER!!!!! The manager Mike Perez is the worse!!! No Costumer service at all. They take your money NO REFUNDS!!! GO TO OTHER PLACES WITH BETTER COSTUMER SERVICE. My sister purchased floor sample couches from them. After she purchased the couches, they were supposed to delivered on a Saturday between 7 and 12 never show up or call. Monday no show, My sister went to the store. Mike Perez" it was a delivery truck driver mistake you will get your couches today". Monday at 5:00 my sister calls Mike, he says he'll call the next day by 11:00 AM. Tuesday, no call from Huffman Koos Furniture (Mike Perez). My sister goes to the store, it was mike's day off. Wednesday same story,Mikes tells my sister it is not his fault,He still trying to locate the couches. Thursday The same story no couches or costumer service. Friday, Mike tried to delivered an incomplete set of couches. My sister refused the delivery because it was incomplete. She went back to the store, Mike(manager) threatens my sister with calling her the police. My sister calls police. Police tells MIKE he needs to deliver the couches because she paid. Mike says, he will deliver the next day. Saturday, Mikes delivers one damage old painted with marker (sharpy) loveseat and two brand new chair and couch. The loveseat is garbage. Mike refused to give money back. She is probably going to have to suit to get a new loveseat. Do not go to Huffman Koos Clearence center in South Street in Passaic NJ.

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