Logan County Child Support Office

Logan County Child Support Office

Posted in the Russellville Forum

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Time For A Change

Russellville, KY

#1 Feb 22, 2012
Not looking for gossip or nasty name calling but would like to know what peoples actual experince with the Logan County Child Support Office and Logan County Attorney Jo Ross have been like. Have they helped you? Do you find them kind and courteous? Are the workers in those offices professional? Please leave accurate information on your experince with them.
fyi

Midland, MI

#2 Feb 22, 2012
No they do not process things in a timely manner. They serve ppl with papers then they wait months without taking action you have to stay after them. if you call Joe Ross's office they tell you to call the child support office and it is a vicious circle. please keep notes on who and when you call or go in it will bite you if you dont.
Fed up

New Town, ND

#3 Feb 22, 2012
This new crew is horrible. I miss the old people. Nothing gets done. U call and leave messages and they dont return them. My husband is trying to get his back support from ex. They make excuses for her. He tells them that its the same ole song and dance with her and they say they will get back to him. Nothing. He calls and leaves messages and they will not call back. Who do u have to call to get them to do their jobs. I guess if Joe Ross's office wont do anything then call whoever is above him.
knowwhaatumean

Russellville, KY

#4 Feb 22, 2012
I have trouble getting my support. It is orderly weekly. But Im lucky if I get it once a month. That makes it really hard.
yep

Elizabethtown, KY

#5 Feb 22, 2012
I'm soposed to get my child support once a week but lucky if I get it once a month. I call up there about it and leave message after message and it takes them forever to call me back.
mmm

Rochester, KY

#6 Feb 22, 2012
gay!
my experience

Elizabethtown, KY

#7 Feb 22, 2012
I have called the state office and have been told that the russellville office Isn't handling things as they should they pick and choose who they make pay their payments and they do not go by any of the state guidelines! Maybe if more people called something would be done!!
Time for a Change

Russellville, KY

#9 Feb 23, 2012
Hope to hear more stories. I am fed up also and tired of seeing people have state jobs that they cant or wont do. Please keep comments coming. I am taking this all the waY
Yep

Lewisburg, KY

#10 Feb 23, 2012
how bout get off topix and take care of the kids u trying to get the other parent to pay for! They are your kids as much as they are theirs, if they dont want to be a part of that than maybe you should pick better people to have kids with, their your kids take care of them and quit using them as a pay check!
Im a single parent and dont want jack crap from the other parent, if they dont want to help than thats their loss, i struggle all the time but guess what, "I" decided to have the babies so thats what "I" do, i thinks its crazy to try and force someone to pay for a child they dont want! Thats their loss, grow up people! If yall spent half as much time as yall do on topix working and taking care of your kids you wouldnt have a problem. Im tired of hearing the same old, "thats they baby too and they gonna take care of it, pay me my money",,,GUESS WHAT? YOU layed down with that sorry peice of crap and made a baby, now take care of it! or give it to someone who will!
excuse me

Midland, MI

#11 Feb 23, 2012
This is not about the other parent this is about an office that gets PAID to provide a service and they are not following through. The child support office falls under the supervision of the County Attorneys office and there is a problem. Anyone who is having a problem can call the Govonors office and ask to speak to a constituants and they will take your complaints. This is a serious issue and the kids are not only suffering due to a dead beat parent they are suffering due to a lack of due process.
Time for a Change

United States

#12 Feb 23, 2012
I dont collect child support but help others who are having problems. I was only inquiring to see if the cases reported to me are isolated issues are if there are multiple instances of peopel having issues with this goverment office. As stated in th inquiry not looking to call names,, point fingers, just asking others experince but thank you for your imput as well.com
accountabiliy

Midland, MI

#13 Feb 23, 2012
The main thing I see is that they are dragging their feet. There is no accountability for poor performance. Again this is under the Supervision of the County Attorney's Office and I highly reccommend that these issues be reflected in the next election. Im sure they see a bunch of drama but their job is to ENFORCE CHILD SUPPORT and if they were rated on that I'm sure they would be like many other people unemployed. I think the needs to be a audit on thier performance from the state. It should not be based on who you are their are guidelines in place and they need to be ENFORCED.

Since: Apr 11

Location hidden

#15 Feb 25, 2012
To yep...unless you are not taking one cent from the goverment. Not medical, free and or reduced lunch, daycare, etc...for your children, then hell yes, we the taxpayers have every right to demand the deadbeat parent pay thier share. I don't give one hairy rats arse if you don't want to take one penny from the guy you spawned with. It is no longer your choice. That money if for the children and if you can't or don't realize that simple fact, you are as unfit as the sperm donor.
The fact you chose to raise your legs with someone does not give you or the other donor the right to take money from my pocket or my childrens future. If you don't get ANY aide in any kind, then you are still short changing your kids...If the other parent is not paying their share, your kids are doing without in some form or fashion.
single mother

Elizabethtown, KY

#16 Feb 26, 2012
I haven't dealt with child support division in years but Suzanne was amazing to me and my son. She returned my calls within 24 hours, got us in to see her within the week and treated both me and the father very fair. She also handled my exhusband's case when he realized he couldn't afford the payment he agreed to in an ugly divorce. So I have seen her from both sides..mother's and father's and she did her job very well. I am sorry to those who haven't had a good experience there but I can't say anything bad about either experience I had. I don't even know if she still works there but if she does she deserves a raise :)
Time For A Change

Russellville, KY

#17 Feb 26, 2012
No Suezanne is gone and so is Chrhisty, They were both on top of it and did great work for the taxpayers, Apparently the staff their now is not motivated, and Joe Ross does not seem to care.
Time For A Change

Russellville, KY

#18 Feb 26, 2012
No Suezanne is gone and so is Christy, They were both on top of it and did great work for the taxpayers, Apparently the staff their now is not motivated, and Joe Ross does not seem to care.
Pod

United States

#20 Mar 30, 2012
All I doneb wuz ask about my caze and she hing up on my azz.
Time for a Change

Russellville, KY

#21 Mar 31, 2012
We need to make them accountable, and Joe Ross isnt going to do it, he will pay come election time, call the Kentucky Attorney General, Jack Conways office or Steve Beshear. This office is full of judgemental, unhappy people who dont appreciate the job they have and have lost sight of who they work for! One who doesnt care, another who couldnt pass a drug test, and a third who has a prescription pill problem, it is just a check to them and they get very annoyed when you asked that they actually do their job. Just pitiful and abuse of a goverment
Job. If they are investaged it will be interesting. I also never knew that a persons child support obligation was negotable, what happen to the guidlines in place? It wasnt like this before, Christy and Suzanne cared and treated people right. They werent judgemental and dragging their feet, the so called case workers are the ones who take from the goverment without giving, talk about welfare fraud, a goverment check for doing nothing, plus healthcare and retirement , you go girls !
Soooo Lacking

Russellville, KY

#22 Mar 31, 2012
CSS was awesome at doing their job when i, the father, had to pay child support. Even though I was parent that legally had them the majority of the time, actually had them almost all the time, and had to pay for everything else such as school, doctor, etc... After the dead beat drug mom finally got caught that all changed. i'm suppose to get support twice a month, it is 1/2 what i had to pay, and haven't received but 1 payment in over 1.5 years. but CSS don't do a thing about it. It's like all the other child protective organizations such as Social Services, Life Skills, and of course Joins/court system itself. They are all one big joke!
its me

Russellville, KY

#23 Mar 31, 2012
First off, i totally get that when there is an issue w/child support its difficult at best. Yes, it is the kids who suffer. Not in that system now, thank God, cause mine is grown. Never got a dime, in any form, from father, or the system, period. I was lucky to have a job, insurance, etc, so neither my child or I ever went hungry, were able to pay bills, not best of everything, but we made it. Really saddens me to think that things arent being handled the way should. Expect(ed) more from Joe Ross, really thought we were going in right direction with that whole office now, had to be better than before with Tom Noe. But, I am not involved, so-honestly don't know, with the child-support division. I have always had pretty good dealings with Joe Ross, couple of times I didnt really agree with his stand on something, but felt he was a straight shooter. Maybe not. Yes, they all have a boss, especially if they are an elected official. THEY WORK FOR US!!

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