KMART...need some help here

Posted in the Russell Springs Forum

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MeMe

Russell Springs, KY

#1 May 5, 2008
ok me and my were in there a couple weeks ago... my girls was lookin at the clothes and pickin some out, puttin them in the cart then layin them down till they decided what we was gonna buy. then the big girl with short brown hair, looks at my girls funny so we was in two different lanes ...as my girls aim to go out the door, I stoped em for I saw her go out before them and heard how she likes ta bully young girls, they stayed right there inside (INSIDE) the store, the lady comes back in and trys gettin my 15 yr alone, gettin in her face sayin wheres the merchandice, over and over...bye then I was beside them... now KEEP IN MIND my girls nor me had nothing what so ever that wasent paid for....she gets tough, my oldest daughter got really peeooodd... so we get the law called on us, well I take the girls and leave for she had already looked us over in the cart, I opened my purse u name it....so we are banned for life....she says.....who can I get into contact with about this situation......

“OUCH”

Since: Mar 07

Russell Springs, KY

#2 May 5, 2008
Banned for life?Is this women a manager?Call the Main office for K-mart..and tell them..K-mart is sears also,ceo is Bruce Johnson..get on either web site for numbers or e-mail addresses..let them know your not a happy person,find out the womens name....don't give up till you hear from them..she was un professional..sounds like she wanted to embaress you and your girls..
FYI

Russell Springs, KY

#3 May 5, 2008
Kmart is private property and they have the right to tell someone they can't come back in the store. It won't do much good to complain. I would just let it go.
undone

Russell Springs, KY

#4 May 5, 2008
k mart suck's any way every time i go in there and get ready to check out Always just one lane open and there i stood with 3 items took me 20 minutes to check out no express lane, if theres one there it should be open also insted everybody going through one lane

“OUCH”

Since: Mar 07

Russell Springs, KY

#5 May 5, 2008
FYI wrote:
Kmart is private property and they have the right to tell someone they can't come back in the store. It won't do much good to complain. I would just let it go.
How do you know it won't do any good until you've tried?If someone embarrassed me or my kids..I'd complain,that's why they have customer service..
fly on the wall

Russell Springs, KY

#6 May 5, 2008
I'd want a written apology from Kmart and a spoken apology from that employee, if these claims are true. Shame on Kmart.
delmer

Russell Springs, KY

#7 May 5, 2008
What gets me is the chronic complainers they hire.They will be ringing your items up and telling you how much they hate their job and how tired they are.I asked one of the cashiers how long she had been there one day when she started the ranting and raving of how they work her to death, and to my amazement she had only been there for 2 hours and was going to be going home in 2 more hours.So I then asked her how many hours she works in a week ...she answered with 15-20 hrs.per week.I had to have a little humor with this one so I told her if I was her I would ask for a raise.LOL
Former Kmart Employee

Russell Springs, KY

#8 May 5, 2008
MeMe wrote:
ok me and my were in there a couple weeks ago... my girls was lookin at the clothes and pickin some out, puttin them in the cart then layin them down till they decided what we was gonna buy. then the big girl with short brown hair, looks at my girls funny so we was in two different lanes ...as my girls aim to go out the door, I stoped em for I saw her go out before them and heard how she likes ta bully young girls, they stayed right there inside (INSIDE) the store, the lady comes back in and trys gettin my 15 yr alone, gettin in her face sayin wheres the merchandice, over and over...bye then I was beside them... now KEEP IN MIND my girls nor me had nothing what so ever that wasent paid for....she gets tough, my oldest daughter got really peeooodd... so we get the law called on us, well I take the girls and leave for she had already looked us over in the cart, I opened my purse u name it....so we are banned for life....she says.....who can I get into contact with about this situation......
I suspect this isn't the full story, that sounds like the Security manager and she must have seen something that looked suspicious enough to stop you. People steal us blind down there, I would routinely find at least $50-$100 of stolen items a week. The only reason she would ban you is if she found something. Of course, the guilty always paint themselves in an innocent light, right?
Former Kmart Employee

Russell Springs, KY

#9 May 5, 2008
delmer wrote:
What gets me is the chronic complainers they hire.They will be ringing your items up and telling you how much they hate their job and how tired they are.I asked one of the cashiers how long she had been there one day when she started the ranting and raving of how they work her to death, and to my amazement she had only been there for 2 hours and was going to be going home in 2 more hours.So I then asked her how many hours she works in a week ...she answered with 15-20 hrs.per week.I had to have a little humor with this one so I told her if I was her I would ask for a raise.LOL
Being a cashier is shit-work and you have to deal with the most idiotic people. But to be honest, most of the teenagers we hire for that are whiners. Hell, most teenagers are whiners. I put it off to television and this generation having it too easy.

And as for the check-out time, it has actually grandly improved. Management cracked down on it when they got a complaint from some woman with a child who claimed to have waited for over an hour. Though that's an absurd claim, they did start getting on those in depts that were supposed to come to the registers when it got busy (they used to only come sparingly).

“OUCH”

Since: Mar 07

Russell Springs, KY

#10 May 5, 2008
Former Kmart Employee wrote:
<quoted text>I suspect this isn't the full story, that sounds like the Security manager and she must have seen something that looked suspicious enough to stop you. People steal us blind down there, I would routinely find at least $50-$100 of stolen items a week. The only reason she would ban you is if she found something. Of course, the guilty always paint themselves in an innocent light, right?
I'm sure in retail,people seal you blind..and dealing with someone,that is thought of stealing..should be done in a professional manner,I don't know if this person is lieing,you don't know either..I do know if it's true and it was me,I'd want a apology from someone who acted like a raving lunatic..
ohyesidid

Russell Springs, KY

#11 May 5, 2008
They mayor called the chairman of the board and told him he handled the problem of the drunken police commis and that he need to cancel the boards called meeting. Just wondering how he took care of the problem??? Sounds like the good old boy fix is in to me!!!!! But whats new? sounds like this town wants never to grow up just stay the same year in and year out while the towns around us grow we stay in the same old rut.Maybe the voters should think about a whole new group of people the next time around!!!People that want the town to grow and move into the 20th century at least!I mean its the 21st century we should only be one century behind. RIGHT?
ohyesidid

Russell Springs, KY

#12 May 5, 2008
lmao!!!! SORRY WRONG PAGE!! TEKNO MAN STRIKES AGAIN!!! LOL!!!!!!!
delmer

Russell Springs, KY

#13 May 5, 2008
ohyesidid wrote:
They mayor called the chairman of the board and told him he handled the problem of the drunken police commis and that he need to cancel the boards called meeting. Just wondering how he took care of the problem??? Sounds like the good old boy fix is in to me!!!!! But whats new? sounds like this town wants never to grow up just stay the same year in and year out while the towns around us grow we stay in the same old rut.Maybe the voters should think about a whole new group of people the next time around!!!People that want the town to grow and move into the 20th century at least!I mean its the 21st century we should only be one century behind. RIGHT?
well in order to gro up as u call it then we will need to go wet so then the commissioner will be able to drink legally.
keep out

Russell Springs, KY

#14 May 5, 2008
MeMe wrote:
ok me and my were in there a couple weeks ago... my girls was lookin at the clothes and pickin some out, puttin them in the cart then layin them down till they decided what we was gonna buy. then the big girl with short brown hair, looks at my girls funny so we was in two different lanes ...as my girls aim to go out the door, I stoped em for I saw her go out before them and heard how she likes ta bully young girls, they stayed right there inside (INSIDE) the store, the lady comes back in and trys gettin my 15 yr alone, gettin in her face sayin wheres the merchandice, over and over...bye then I was beside them... now KEEP IN MIND my girls nor me had nothing what so ever that wasent paid for....she gets tough, my oldest daughter got really peeooodd... so we get the law called on us, well I take the girls and leave for she had already looked us over in the cart, I opened my purse u name it....so we are banned for life....she says.....who can I get into contact with about this situation......
You sorry low-life POS you were banned FROM LIFE after you were born white trash.
shopper

Elizabethtown, KY

#15 May 5, 2008
This is directed to Former K-mart Employee: WTF! Why are YOU whining? If you or anyone else doesn't want to work a Kmart then -don't-!
I don't shop there and I won't shop there because people like you.

Oh yes, YOU know everything about the store! LOL

If a paying customer complains then you find fault with the customer. Your smart-ass comment "Of course, the guilty always paint themselves in an innocent light, right? " just shows how you are attempting to slant things against the person that started this thread. Has it ever occurred to you that K-mart and or it's employees have behaved unprofessionally toward a paying customer? YOU and those like you are the very reason I will not spend a dime in that p!ss poor excuse for a store.

I will actually celebrate when those that work there (like YOU) stop and think about why the store keeps losing good customers.(hint: it's because HOW we are treated)
Former Kmart Employee

Russell Springs, KY

#16 May 5, 2008
shopper wrote:
This is directed to Former K-mart Employee: WTF! Why are YOU whining? If you or anyone else doesn't want to work a Kmart then -don't-!
I don't shop there and I won't shop there because people like you.
Oh yes, YOU know everything about the store! LOL
If a paying customer complains then you find fault with the customer. Your smart-ass comment "Of course, the guilty always paint themselves in an innocent light, right? " just shows how you are attempting to slant things against the person that started this thread. Has it ever occurred to you that K-mart and or it's employees have behaved unprofessionally toward a paying customer? YOU and those like you are the very reason I will not spend a dime in that p!ss poor excuse for a store.
I will actually celebrate when those that work there (like YOU) stop and think about why the store keeps losing good customers.(hint: it's because HOW we are treated)
Awe, looks like someone was caught stealing before. I know the woman, she knows her job, she would never act unprofessional. Of course, any time any costumer complains about anything, it should be considered gospel and those accused immediately burned at the stake for the offense.

I'm 'whining', as you put it, because of the ignorance I saw and I thought to clarify. Odds are the woman was just doing her job, and the costumer actually was guilty. Maybe, by some odd chance, she was just doing something that looked guilty, or looked like someone who had stolen before and she acted out of context. Given how busy that woman is (since we are routinely stolen from) that she would waste her time without any sort of prompting. Not dealing with the ignorance of the older costumers was the my favorite thing about leaving.

“OUCH”

Since: Mar 07

Russell Springs, KY

#17 May 5, 2008
Former Kmart Employee wrote:
<quoted text>Awe, looks like someone was caught stealing before. I know the woman, she knows her job, she would never act unprofessional. Of course, any time any costumer complains about anything, it should be considered gospel and those accused immediately burned at the stake for the offense.
I'm 'whining', as you put it, because of the ignorance I saw and I thought to clarify. Odds are the woman was just doing her job, and the costumer actually was guilty. Maybe, by some odd chance, she was just doing something that looked guilty, or looked like someone who had stolen before and she acted out of context. Given how busy that woman is (since we are routinely stolen from) that she would waste her time without any sort of prompting. Not dealing with the ignorance of the older costumers was the my favorite thing about leaving.
Well dear,from your post you don't belong in retail anyway..I take it customer service wasn't your strong point,you don't like older people..you think their ignorant..and you seem to know eveything..keep on posting your popularity on here just went in the toilet..
IvanaFukUp

Russell Springs, KY

#18 May 5, 2008
keep out wrote:
<quoted text>You sorry low-life POS you were banned FROM LIFE after you were born white trash.
is that all ya got?
MeMe

Russell Springs, KY

#19 May 5, 2008
OLD LADY wrote:
Banned for life?Is this women a manager?Call the Main office for K-mart..and tell them..K-mart is sears also,ceo is Bruce Johnson..get on either web site for numbers or e-mail addresses..let them know your not a happy person,find out the womens name....don't give up till you hear from them..she was un professional..sounds like she wanted to embaress you and your girls..
I want to thank you very much for your help.

“OUCH”

Since: Mar 07

Russell Springs, KY

#20 May 5, 2008
MeMe wrote:
<quoted text> I want to thank you very much for your help.
Your welcome..don't pay attention to some of these posts,some people are not very nice..let us know what happens..good luck!

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