Changes at eBay aggravate sellers; so...

Changes at eBay aggravate sellers; some call for boycott

There are 34 comments on the Akron Beacon Journal story from Feb 14, 2008, titled Changes at eBay aggravate sellers; some call for boycott. In it, Akron Beacon Journal reports that:

SAN JOSE, CALIF.: Momentum is growing against eBay's changes to the fees it charges to sellers and the way it handles feedback, with word of a ''strike'' against the San Jose online auction company gaining ...

Join the discussion below, or Read more at Akron Beacon Journal.

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appollo_records

Concord, CA

#30 Feb 16, 2008
My question is: Does the new pricing structure mean eBay will make more off of combined listing and final-value fees than before?

For example, prior to the price-change that comes into effect this coming Feb. 20, if I list something starting at 99 cents with a "Gallery" picture, the up-front fees total a whopping 55 cents!

If that item sells for 10 dollars, eBay takes about 50 cents more for "final value fee."

So, out of a 10 dollar sale, eBay takes about $1.05 as of today (and that does NOT count the extra percentage they take if the payment goes thru PayPal, which eBay owns).

After Feb 20, if I list a "media item" for 99 cents, the posting fee will be 10 cents, including a free "Gallery" picture. So I will have to wait and see if they would charge a "final-value fee" of more than 95 cents on a 10 dollar sale, which would add up to more than the $1.05 they charge in total now.

I'm certain they make the percentage-fee structure hierarchy somewhat too obscure for most people to suss out ahead of time -- I can say that the poop will certainly hit the fan if these changes were simply done to increase eBay's bottom line and NOT, as they have claimed again and again, to address pricing issues that should supposedly benefit sellers of market-saturated media items like books and CDs or items with very low starting prices, or high-volume successful "power" sellers, all of whom do legitimately deserve a break.
appollo_records

Concord, CA

#31 Feb 16, 2008
How on Earth does Ebid make money if they don't charge any fees?

And anyway isn't the major benefit of using eBay the fact that gazillions of potential bidders are looking thru their listings at any given moment? Any smaller venue will have a proportionately smaller number of potential buyers -- and in auctions, having a larger crowd is The Name Of The Game!

I would love to see a true online-auction-site competitor to help, among other things, to keep eBay in check morally! But as of now, there really aren't any -- just lots of yahoos, if you'll pardon the expression...

I personally can't afford to go with one of the smaller companies just "on principle" while they establish themselves in the marketplace -- they just don't get enough traffic to generate the kind of high auction returns that eBay can.

But sometimes an industry Goliath ends up strangling themselves, usually thru greed and needless price-gouging; just look at AOL, which at one point was the single largest internet-connection service. Now they aren't even IN the game -- so time will tell if eBay will suffer the same greedy demise.
appollo_records

Concord, CA

#32 Feb 16, 2008
One last comment, regarding those who have posted discussions of eBay horror stories here -- I buy and sell pretty much equally on eBay, and I do have a "100 precent" feedback rating. All the comments I have received from buyers are glowing, and I like to think that's because I try to be thorough, concise and honest in my descriptions of items I put up for auction, I set low shipping fees, I generally ship things out within a week of the sale, and I cheerfully refund someone's money if there is a legitimate reason for doing so. And it pays off because I have not had a lot of bad karma come flying back in my face.

For those of you who have had bad experiences buying and/or selling on eBay, may I recommend trying increasing your courtesy quotient? As I often find myself reminding my kids (and myself), "Please" and "Thank you" go a long way.
eBay Seller

Ava, MO

#33 Feb 16, 2008
NEOH Beemer Rider wrote:
<quoted text>
Honestly? It wouldn't matter to me in the slightest. When I saw the retaliatory feedback wars going on when I was shopping for my new laptop, I pretty much disregarded Ebay and went the brick-and-mortar route.
I honestly don't know what the answer is, but there are many other potential buyers just like me - who won't go near the place on anything more expensive than pocket change they'd not be afraid to lose. I know - I've spoken to them.
And let's face it - the buyers pay the bills. Without them, you've got nothing.
Without the buyers you have nothing is true, but if the sellers take their items off eBay and find an alternative venue for moving their products, eBay and their precious Buyers are History. The hole eBay auction site caters to Buyers and their sniping softwares setup to get products at a low price with last second bidding. eBay should change the name to something other than an Auction. Any Live Auction I've ever seen, the Auctioneer does not drop the hammer in the midst of active bidding due to a silly clock. The buyers are systematically screwing up the best thing the internet has to offer by trying to steal products in last second bidding, and eBay is shutting their eyes to it. Last second bidding could easily be removed from the picture by having no Auctions ended within 2-minutes of final bid. Hopefully another company will start up that caters to sellers, Then eBay and their Buyers will see what they have "NOTHING". The buyers pay the bills - YES, but see what they have when the sellers take the product elsewhere. I hope somebody has the sense to create a software catering to the sellers.
luckyallen3

Eugene, OR

#34 Feb 16, 2008
I agree 100%, everyone needs to boycott Ebay, it's the only way to let them know we are not going to sit-back and take it.

Hey, just wanted to let you know that beginning Feb 20th you will all be screwed. Yes, that's right, ebay will be increasing the costs to you; and they will try to conceal this by offering $.20 insertion fees. Instead of 5.25% FEES of final selling price, you will now incur a 3.5% increase because they love you all and want to increase business. I'm thinking about maybe closing my account because of this; and I urging everyone within the ebay community to speak-out and voice your opinion. 3.5% now, but what next??????????

Please support the Anti-Ebay Inflation act, and do not buy or sell on ebay from the 18th-25th, thanks.....
JaW

Peckville, PA

#35 Feb 17, 2008
Thank you for proving my point. If feedback goes down buyers like yourself that are plentiful will go to brick and mortar to purchase. Imagine how hungry good sellers families will be.

You are also right in that buyers pay the bills. The bills of the seller and the seller pays the bills of eBay. As long as there are sellers there will always be buyers. but without sellers the buyers will not come.
NEOH Beemer Rider wrote:
<quoted text>
Honestly? It wouldn't matter to me in the slightest. When I saw the retaliatory feedback wars going on when I was shopping for my new laptop, I pretty much disregarded Ebay and went the brick-and-mortar route.
I honestly don't know what the answer is, but there are many other potential buyers just like me - who won't go near the place on anything more expensive than pocket change they'd not be afraid to lose. I know - I've spoken to them.
And let's face it - the buyers pay the bills. Without them, you've got nothing.
JaW

Peckville, PA

#36 Feb 17, 2008
Sellers check out AFTERTHEGAVEL.COM
It is our only alternative to keep the balance with feedback.

Since: Aug 07

Jackson Twp.

#37 Feb 18, 2008
JaW wrote:
Thank you for proving my point. If feedback goes down buyers like yourself that are plentiful will go to brick and mortar to purchase........ but without sellers the buyers will not come.
In reality though, I think the buyer has a lot more options available to him than sellers generally do - Amazon, Craigslist, brick-and-mortar shops, etc. It's not like a seller can go build a storefront on Main St. and hang up a sign if they decide they've 'had it' with Ebay.
Kevin Gundlach

Avondale, AZ

#38 Feb 18, 2008
I'm aggravated that Ebay seems to be doing everything in their power to hide the effects of the strike by putting up test auctions. Someone needs to investigate how many test auctions there are today as compared to the number of test auctions that are normally listed on Ebay.

Sellers need to stay strong and STRIKE VICTORIOUSLY! Ebay has been a monopoly long enough, and fees of up to 66% of the sale are TOO MUCH!
rob_brown

United States

#40 Feb 18, 2008
I am a seller on ebay but also purchase a lot.
Have to agree that the sellers tend to ignore pertinent info such as gold fill not gold, etc.
You do have to be tough.

On the other hand I had a buyer say the turquoise in the ring didn't match her other turquoise jewelry. I said I would take it back but it wasn't my fault and there was a restocking charge due to all the ebay charges you can't recover.
So I get a negative. paypal and ebay say color matching isn't possible from camera to computer screens. I still have the negative. The buyers can be wackos and use it for short term engagements, etc. Also snooped a bit and found she returned a lot. Was she mad that I had checked up on her.
ohio homer

Saint Louis, MO

#41 Feb 22, 2008
Whitey Whitney wrote:
<quoted text> What are you gonna sell, your used toliet paper Goober?
HA-HA,

Of course not, I will set up the site and let YOU sell it, Raisinette! You're funny :)
tigerlily

United States

#42 Mar 1, 2008
Whitey Whitney wrote:
I was ripped off by a coin dealer maj_carion_usmc, he sent me a coin I won, which was not as described, I sent it back for a refund, and unfortunately I didnt get delivery confirmation on it. I complained to E-Bay and they did nothing even after he relisted the same coin i sent back to him for the refund. I will never buy or sell anything again on that shi88y website. Yes they do overcharge on the rates too...
EBAY NEVER does a damn thing,I dont know why they even bother with a toll free number and email to so called customer support.They always refer you to paypal or just ask you to basically resolve it on your own with the seller.Im suprised that there hasnt been any violence or rage in the news due to ebay.
tree

AOL

#43 Mar 22, 2008
There is a very small percent of bad sellers on Ebay. It is the buyer responsibility to research the seller before bidding which is very simple, look at there feedback. I beg to differ on your account that the buyer is at higher risk and puts out all the money. It is the seller that pays the listing fee's, high final value fee's and paypal fee's not to mention the cost of the item out of pocket before listing. It is the seller not the buyer that is making all the money for Ebay. I am a power seller on ebay with 98% feedback (the 2% is from non-paying bidders that retaliated from my negatives, which all now are no longer registerd users) I will not allow my reputation be tarnished over bad buyers whom choose not to pay or read description and policy I state in all my auctions. I will start using more local auction houses this summer as many other sellers are going to do to avoid even more bad buyers that can leave a negative for no good reason.
OnlineSeller

United States

#44 Dec 1, 2013
Things are much, much worse for small sellers at ebay now than they were back in 2008 when this thread first started. Thousands of small sellers have been purged by ebay in recent months through abuse/misuse of the flawed DSR system, Guardrail or Quick Decline and trending. Google 15,000 ebay sellers purged. The number is much higher since that first purge of Aug. 6, 2013, as there have been subsequent purges as well.

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