Review: Oneyda Cleaning Service Inc.

Posted in the Round Hill Forum

worst service ever

Charleston, WV

#1 Feb 25, 2010
i tried this company a week ago it was the worst service i ever had this woman named erika i think the owner brang a bunch of spanish people with no papers in my house i asked if i could see their passports erika told me they don't need papers to work for her i have reported her stay away from this one people she burnt my carpet i coulndt beleave it and she states she has insurance but when i asked for the info she refused to give it to me piss poor service
Erika Corado

Manassas, VA

#2 Mar 10, 2011
we never been working for this person, we only service MD,VA, DC we do not have service in West Virginia, some people probable try to damage my business,but we been in business for over 6 years doing the best cleaning service in the area,
Thanks.
Ben

Green Bay, WI

#3 Mar 11, 2011
Erika does a fantastic job with homes. She showed up along with her staff and spent an hour making the place look as new as when I bought the home. Thanks for your hard work and I will use you again.
Anonymous

Washington, DC

#4 Jun 7, 2011
Erika, pleez a lern inglish
VERY UNPROFESSIONAL

Woodbridge, VA

#5 Feb 1, 2013
DO NOT USE!
I made my appointment two weeks early. Their person told me they would be at my house between 10 and 11. On the day, they called me at 9:15 to let me know they were sitting in front of my house but no one was answering the door. I told them that was because my appt. was between 10 and 11 but I could try to be home in 20 minutes. Twenty minutes later, they called and said they were leaving as I was about three mintes from my house. I called back to let them know I would be there shortly. No one answered. I called four times! When they finally called me back, they told me they left since I wasn't there in 20 minutes like I said. I explained to the person that my original appt. was for 10:00 (during the conversation it was 9:53) and since it was not 10:00 yet, I didn't understand how they could leave.
The person was very nasty and told me I shouled have been there in 20 minutes like I said. I asked her if she realized my appt time was 10:00 she said she did but since I wasn't home in 20 minutes they left. AND she said they would not be able to come back during my originally schedule time!! She was rude and nasty. I WOULD NOT use them!
VERY UNPROFESSIONAL.
HORRIBLE

Severna Park, MD

#6 Sep 18, 2013
I purchased a living social voucher for a cleaning and what a disaster. Was unable to schedule it and the owner was beyond rude and unprofessional. She was yelling at me on the phone about being in business for 10 years. I hung up. I got a refund from living social. Buyer beware!
wish read reviews first

Springfield, VA

#7 Jun 8, 2014
BottomLine: The ladies DID NOT clean long enough and cut corners to finish as quickly as they could.
I emailed Erika with constructive criticism to no avail, and said Ineededto pay $280 for a deep cleanng:
* My house did Not need a 'deep cleaning'
* The two ladies that came stayed for less than an hour and a half. In other words, they got more money an hour than I make ($40/hr)!
* The SL voucher was for"Full House Cleaning for Up to 3,000 Square Feet": my house is a fraction of that size
* They did NOT clean behind the door/corner or under the couches (I have high space under my couches, so it is obvious to take a dust mop and sweep under them). There was dust on some oftthe furniture
* I have been charged less for a much better job, so your claim that my home would be "spotless' is false
* I had all the clutter picked up, I cleaned the sink (ie no dirty dishes etc), and said not to bother making the bed: their job should have been focused on cleaning since they didn't have to pick anything up.S
I gave a $20 tip hoping that cleaners would do the right thing, and clean my house at a fair price.
DO NOT USE OneydaCleaners!!!
grover

Manassas, VA

#8 Jun 11, 2014
worst service ever wrote:
i tried this company a week ago it was the worst service i ever had this woman named erika i think the owner brang a bunch of spanish people with no papers in my house i asked if i could see their passports erika told me they don't need papers to work for her i have reported her stay away from this one people she burnt my carpet i coulndt beleave it and she states she has insurance but when i asked for the info she refused to give it to me piss poor service
Not saying it didn't happen, just curious, how did they burn a carpet while cleaning?
grover

Manassas, VA

#9 Jun 11, 2014
Ben wrote:
Erika does a fantastic job with homes. She showed up along with her staff and spent an hour making the place look as new as when I bought the home. Thanks for your hard work and I will use you again.
Who can clean for 1hr and have it like new? Sounds fake.

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