vital communications

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mad

Charleston, WV

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#1
Nov 21, 2012
 
anyone know how to actually get ahold of someone that works at this place have left multiple messages with no reply no one will ever answer a phone. There service is terrible. Been without channels for weeks & still pay the same price.
Whatwhat

Charleston, WV

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#2
Nov 22, 2012
 
Hey Mad, if you call the public service commission and file a complaint I bet you will get a call back. They can get fined for not taking care of customer complaints. I'm sorry but I don't have the number to give you.
KNOWS

Nitro, WV

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#3
Nov 23, 2012
 
check topix vital communication group
bath.n.c. for whats in the works for us.
has the number

Charleston, WV

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#4
Nov 23, 2012
 
I call 1-877-626-4499 and always get an answer or a call back. Try this.
mad

Charleston, WV

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#5
Jan 11, 2013
 
been calling for my grandmother since Nov. every time I call they say will have a tech look at it but have never seen a tech. & the channels are still out. anyone know what else can be done about this worthless company.
knows

Craigsville, WV

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#6
Feb 8, 2013
 

Judged:

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mad wrote:
been calling for my grandmother since Nov. every time I call they say will have a tech look at it but have never seen a tech. & the channels are still out. anyone know what else can be done about this worthless company.
get a dish
cowboy john

United States

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#7
Feb 11, 2013
 

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i think vital is a big rip-off. from what i heard they are going under. they promise service but you never get it
curious

Griffithsville, WV

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#8
Feb 12, 2013
 
is it for sale
wondering

Charleston, WV

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#9
Feb 12, 2013
 
Keep calling and they will give you a discount. That will help.
Dishowner

Nitro, WV

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#10
Feb 15, 2013
 

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All these comments are familiar to me. I spent several months trying to get service and problems corrected, but to no avail......Just give it up and get a dish. I get so much more for my money (about the same cost) and the service is tremendous........Good Luck
Just Me

Charleston, WV

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#11
Feb 15, 2013
 
Dishowner wrote:
All these comments are familiar to me. I spent several months trying to get service and problems corrected, but to no avail......Just give it up and get a dish. I get so much more for my money (about the same cost) and the service is tremendous........Good Luck
Same here. I am so much happier now.
543kjshfkjsfd

Saint Albans, WV

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#12
Nov 3, 2013
 
i thought they promised to bring cable internet to the area

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