mad

Powellton, WV

#1 Nov 21, 2012
anyone know how to actually get ahold of someone that works at this place have left multiple messages with no reply no one will ever answer a phone. There service is terrible. Been without channels for weeks & still pay the same price.
Whatwhat

Princeton, WV

#2 Nov 22, 2012
Hey Mad, if you call the public service commission and file a complaint I bet you will get a call back. They can get fined for not taking care of customer complaints. I'm sorry but I don't have the number to give you.
KNOWS

Saint Albans, WV

#3 Nov 23, 2012
check topix vital communication group
bath.n.c. for whats in the works for us.
has the number

Elizabeth, WV

#4 Nov 23, 2012
I call 1-877-626-4499 and always get an answer or a call back. Try this.
mad

United States

#5 Jan 11, 2013
been calling for my grandmother since Nov. every time I call they say will have a tech look at it but have never seen a tech. & the channels are still out. anyone know what else can be done about this worthless company.
knows

Mullens, WV

#6 Feb 8, 2013
mad wrote:
been calling for my grandmother since Nov. every time I call they say will have a tech look at it but have never seen a tech. & the channels are still out. anyone know what else can be done about this worthless company.
get a dish
cowboy john

United States

#7 Feb 11, 2013
i think vital is a big rip-off. from what i heard they are going under. they promise service but you never get it
curious

Logan, WV

#8 Feb 12, 2013
is it for sale
wondering

Nitro, WV

#9 Feb 12, 2013
Keep calling and they will give you a discount. That will help.
Dishowner

Huntington, WV

#10 Feb 15, 2013
All these comments are familiar to me. I spent several months trying to get service and problems corrected, but to no avail......Just give it up and get a dish. I get so much more for my money (about the same cost) and the service is tremendous........Good Luck
Just Me

Yawkey, WV

#11 Feb 15, 2013
Dishowner wrote:
All these comments are familiar to me. I spent several months trying to get service and problems corrected, but to no avail......Just give it up and get a dish. I get so much more for my money (about the same cost) and the service is tremendous........Good Luck
Same here. I am so much happier now.
543kjshfkjsfd

United States

#12 Nov 3, 2013
i thought they promised to bring cable internet to the area

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