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Since: Mar 08

Rolla, MO

#2 Sep 30, 2012
I call BS they always torqe lug nuts down to specks and how could you see it and know who done it, did they tell you or you just making an assumption, or did you try to get something done for free and they made you pay and your pissed and trying to start somthing
Wrong!

Wentzville, MO

#3 Sep 30, 2012
Big O is awful! Don't get me wrong, the couple times I've gone the gentleman at the counter was always very polite, but those shop boys must have been found on the exit ramp begging for money.

I will not be a returning customer. The only reason I went back was because of a tire recall.
Hahaha

Belton, MO

#4 Sep 30, 2012
Twice I took my car there, and twice it had to go back to fix a new problem caused by their first work on it. I will also never go back to Big O again!
Hmmm

Rolla, MO

#6 Oct 1, 2012
once loyal customer wrote:
Since management changed a couple years back the place has gone downhill. Now they play the same games that many shops do, always telling you that this or that needs fixed when it doesn't so they can inflate their fees. The integrity just isn't there anymore...they are more concerned about making sales than being honest.
I also had to take my vehicle back...the last time I was there for a brake job they left a bolt loose and it bent...then they tried to charge me for a new bolt when I brought it back to be fixed even though it was under a full parts and labor warranty. Like I said, the integrity is gone from that place.
True story. I was 8 months pregnant and they still had no problem trying to take advantage of me! I cried because they said my car needed over $1000 worth of work and we didn't have it. Then I was pissed when I found out they made most of it up to make a buck. Greedy! I got my car fixed completely for under $200. Btw I highly recommend Muffler Mart for most issues. The guys are honest, and nice as can be.
Wont go tgeif

Rolla, MO

#7 Oct 1, 2012
They don't know what they are doing. Took my SUV and they said a lot of things needed to be done. And it was worth $2,000 took it to Chevy and all the shit they said that needed to be done was all a lie
lol

United States

#8 Oct 1, 2012
They are a frickin joke..I heard if the business doesnt improve they will have to close...they are never busy when ever I drice by which leads me to believe its true!
Facts

Rolla, MO

#9 Oct 1, 2012
Their managers have been robbing them blind for so many years that they are trying to make up the money somehow.
never again

United States

#10 Oct 1, 2012
They use to be reputable,but every time they get anyone knowledgeable or worth anything they get rid of them! I donno who owns the place but they've gotta be either retarded or have absolutely NO business sense. The guys in the shop seem to be alright,but good luck getting past the inbred rude greedy morons up front! Place has went down hill fast!
DJS2

United States

#12 Oct 8, 2012
Tires
Hairy Legs

Rolla, MO

#13 Oct 8, 2012
It took the dumb jerks 3 times to fix a nail in my truck tire......never again will i go there
PrincipalS

United States

#14 Oct 8, 2012
The new manager is a dickhead to everyone - employees and customers. I've bought there for years. Last managers were nice guys but now ill never be back.
for Matt Doyle

United States

#15 Oct 8, 2012
A year ago you say? So your saying they pulled your truck in?(free),looked it over for you?(free),then brought you a list of things that were wore out or broken?(free),gave you an estimate to fix it IF you wanted them to fix it for you?(free) Then charged you nothing and did all that for free?!...those BASTARDS.....yeah your right id be upset too.
killa

Rolla, MO

#17 Oct 10, 2012
dey still mo betta than plaza across da street
BAR

United States

#18 Oct 10, 2012
Sounds like one of you needs to report this to the Missouri BAR
lol

United States

#20 Oct 11, 2012
I wouldnt even bother..they are going to close soon anyways
skrillax

Rolla, MO

#21 Oct 11, 2012
funny how the two threads about those scammers out at scaamco transmission got censored off of topix

that poor guy is standing out there in the cold with his picket sign this morning

scaamco ripped him for $3000 and has a mechanics lien on his truck and didn't even fix the problem

they fixed a bunch of other stuff and charged him three prices to do it

topix won't take down personal attacks but they are quick to act when a bunch of big time scaamers want to steal from good people
Some Girl

Columbia, MO

#22 Oct 11, 2012
It's funny that they are closing their business now that the store has a new manager. The old manager was great! Even funnier thing is they were going to close the store down before him and now after him. Too bad the regional manager is a idiot and just fires people all because he feels intimidated to them.
Oh well, more business for Extreme!!!
Jayne

United States

#23 Oct 11, 2012
I love Big o tires! A couple of years ago they had some problems with their management but they certainly got that straightened out! They are awesome! Very trustworthy. Take your car for tires, brakes, or repairs. You will not regret it!
Jayne

Columbia, MO

#24 Oct 12, 2012
seen it wrote:
I seen a car by the collage they forgot to tighten up the lug nuts on.
How did you know they did it?
Jayne

Columbia, MO

#25 Oct 12, 2012
Some Girl wrote:
It's funny that they are closing their business now that the store has a new manager. The old manager was great! Even funnier thing is they were going to close the store down before him and now after him. Too bad the regional manager is a idiot and just fires people all because he feels intimidated to them.
Oh well, more business for Extreme!!!
Sounds like you might be friends with our ex manager. Well if he wasn't stealing us blind, we would have never almost closed the store. What is funny is that now the store is making money, for the first time in 5 years.
Not sure where you heard we are closing. Sorry Extreme!

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