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1 - 4 of 4 Comments Last updated Apr 12, 2011
Tonni M

Rocky Point, NY

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#1
Feb 14, 2011
 

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When I walked into Massage Envy in Rocky Point, I have to admit I had some preconceived notion of what to expect. Franchise club chain = cookie cutter experience, right? Wrong. The decor and ambience is soothing and elegant, customer service is top-notch, and each massage and facial is customized to your personal needs.

The concept began in Arizona in 2003 and there are now well over 600 franchises across the country. A yearlong membership gets you a massage a month for $59, paid up front or a monthly charge to your credit card. With such affordable prices, you do give up extras, like plush robes and changing rooms, but you get skilled therapists, and there are some excellent add-ons to enhance your massage, such as aromatherapy and deep heat relief muscle therapy.

After my massage therapist, Kat, and I discussed my needs and preferences, she left me to ready myself on the comfortable, heated table. She gave me a basic Swedish massage, but combined it with some spot deep tissue work. Kat has a real gift for applying just the right pressure where needed.

For my facial, I didn’t need to get up. Licensed esthetician Sherri came in while I was relaxing on (more like melting into) the warm treatment table. She examined my skin and determined that, of their four basic facials, the best one for my skin was their AHA Rapid Exfoliator Anti-Aging Facial. Sherri used products from their Murad line, which, according to the pamphlet, is based on the conclusion that “our cells lose the ability to retain water as we age. Murad products are designed to repair cell membranes while attracting water and nutrients to the cells.”

While Sherri cleansed and toned my face, she asked me about my regular skincare routine. When I told her I used scrubs to exfoliate, she advised that I avoid them. With my sensitive skin and tendency to rosacea in spots, the grit could damage my skin. Sherri recommended glycolic acid, which was included in the facial, followed by a calming lotion, a facial massage and, finally, moisturizer. Sherri has steady, gentle hands and my skin felt and looked so healthy!

Other member benefits include product discounts, the use of other Massage Envy clinics nationwide, and you can bring guests at a special introductory price. There seems to be a good amount of flexibility—you can “freeze” your membership due to extenuating circumstances, such as illness and if you miss one, it rolls over to the next month. What a great gift for your sweetheart this Valentine’s Day—the gift of wellness and de-stressing for a whole year!
Stephan

Rocky Point, NY

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#2
Feb 19, 2011
 
I've been in dire need of a massage since moving to Coram. The move took a lot out of me. I have chronic back problems, as well as carpotunnel. Based on the reviews here, I decided to give them a try. I was not disappointed. My wife and I went together, and both got the introductory priced 1 hour (50 min) massage.
We were greeted professionally, and given paperwork to fill out. Both the greeter AND the therapists took time to discuss our particular issues before starting. The greeter assigned a therapist based on what we needed, and the therapists adjusted based on what we told them, and continued to adjust through the entire hour.
Personally, I require someone with a firm hand - I have a lot of muscle tightness and swollen tendons. My therapist had the strength required to really address the problem spots. She wasn't shy about using pressure, checked on me when something hurt. I told her that if it got to be too much, I'd tell her specifically - and instead of being paranoid when I said "ouch" she simply continued on. EXACTLY what I needed. Sometimes it's gotta hurt a bit to feel better in the long run.
When everything was over, we were NOT accosted going out to sign up for a plan or anything. I knew ahead of time that there were memberships, but no costs were posted. I like that they allowed ME to ask about it, rather than try to hard-sell me. They simply explained what it was, and that was it. The therapists made it a point to give us a card with their schedule on it.
The value, I must admit, was significantly good. I have no objection to paying $59 for an hour massage, especially when it lives up to my expectations and more. My wife was equally satisfied, and we both purchased a membership. I'm looking forward to my future visits, and I highly recommend this franchise to others.
Mark

Rocky Point, NY

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#3
Feb 28, 2011
 
I have always received excellent service here. They have a wide range of therapists all with different skill sets, but all of the ones that I have experienced all try to give you the best massage possible and are very responsive to requests.

Scheduling has always been easy - some therapists are more booked than others, but the front desk staff is always helpful in finding an alternative for the type of massage therapy sought.

They have a wide range of hours available so it's easy for me to get a massage around my schedule.

The staff is always friendly and as a somewhat regular customer, they have taken the time to learn my name and preferences and always make me feel like a valued customer

Since: Apr 11

Rocky Point, NY

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#5
Apr 12, 2011
 
I got a gift card for a hot stone massage for christmas and just used it this last week.WOW!.I had gotten massages before but never a Hot Stone.It was wonderful.Maybe the fact that it was so cold outside that it felt so good.Im not sure but it was yummy and i highly recommend it.Ive already booked my next

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