Beware Auto Warranty Pitches On Phone

Beware Auto Warranty Pitches On Phone

There are 26 comments on the Hartford Courant story from May 4, 2008, titled Beware Auto Warranty Pitches On Phone. In it, Hartford Courant reports that:

Those ceaseless, computer-generated calls that try to get you to sign up for some must-have extended auto warranty have become more than just annoying.

Join the discussion below, or Read more at Hartford Courant.

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Ann Theresa

AOL

#1 May 4, 2008
Thanks for this article George...although I would never get something like this over the phone, I recieve numerous call each day at my place of business. Not just one, but many times 4 or 5 a day. It is very distracting and annoying. I hope these guys are shut down.
Leo

Bethlehem, CT

#2 May 4, 2008
I also recieve these anoying phone calls. You can be sure I will now put down as much info as I can on them. Why can't they invent a block for phone calls you don't want, like on the internet- just block the sender! Allways follow your articles George, once again thank you!
Doug

Keene, NH

#3 May 5, 2008
I told these companies to remove my name & number, only to have them increase the calls to weekly instead of monthly. I then began filing complaints with the National Do Not Call Registry. Now that I have moved to Maine, these companies now call & no number shows up in the caller ID, so there is no way to report them for violating the Do Not Call List. They are predaters & need to be shut down & given hefty fines to discourage further action on their part.
Kelly

United States

#4 May 5, 2008
Doug wrote:
I told these companies to remove my name & number, only to have them increase the calls to weekly instead of monthly. I then began filing complaints with the National Do Not Call Registry. Now that I have moved to Maine, these companies now call & no number shows up in the caller ID, so there is no way to report them for violating the Do Not Call List. They are predaters & need to be shut down & given hefty fines to discourage further action on their part.
See if your phone company offers Privacy Manager. This will prevent any calls without numbers showing up. I have this and it has cut down on the telemarketing calls I receive.
JJP

Orange, CT

#5 May 5, 2008
Kelly wrote:
<quoted text>
See if your phone company offers Privacy Manager. This will prevent any calls without numbers showing up. I have this and it has cut down on the telemarketing calls I receive.
The problem with Privacy Manager is that's an extra service you have to pay for because these solicitors are breaking the law and getting away with it.
Join the fight

Northford, CT

#6 May 5, 2008
Join my fight against these people.
Always take their calls. Waste as much time of theirs as possible. Since I sound much older than I am they think I am elderly. I eat up the clock sounding confused and just when they think they have a fish on the hook I make them go back and re-explain from the beginning. Most of the time they hang up on me frustrated. It usually takes 10-15 minutes before they figure it out and give up and it is less time they have to take advantage of or bother someone else. If everyone did this they would be out of business. Be creative, it can be fun.

Since: Feb 08

Rocky Hill, CT

#7 May 6, 2008
Join the fight wrote:
Join my fight against these people.
Always take their calls. Waste as much time of theirs as possible. Since I sound much older than I am they think I am elderly. I eat up the clock sounding confused and just when they think they have a fish on the hook I make them go back and re-explain from the beginning. Most of the time they hang up on me frustrated. It usually takes 10-15 minutes before they figure it out and give up and it is less time they have to take advantage of or bother someone else. If everyone did this they would be out of business. Be creative, it can be fun.
lol I like it
The AntiMoron

Farmington, CT

#8 May 7, 2008
I believe the only way to stop these type of scams is to institute a moron tax. Anyone who falls for this drivel should be required to pay a percentage to the state consumer division. These telemarketers know there is an endless supply of morons out there, especially in liberal Connecticut. They probably concentrate on targeting CT because they know there are a lot of dumb democrats here.
Tina

Glendale, AZ

#9 May 9, 2008
This warranty company has been calling my second grade classroom repeatedly. I've connected the automated call and asked them to take my classroom phone number off their automated list and they refuse. They simply hang up on me.

Before I let them give their pitch today, I asked for the name of the company and the woman who called herself Chantel said it is Auto Protection Center.
OnionTown

Alpharetta, GA

#10 May 13, 2008
We're now getting the same offer in the mail. It says the warranty is expiring, but doesn't list the year or model, so they have a list from somewhere. Is it always a FORD?
Jack

Newington, CT

#11 May 18, 2008
The AntiMoron wrote:
These telemarketers know there is an endless supply of morons out there, especially in liberal Connecticut. They probably concentrate on targeting CT because they know there are a lot of dumb democrats here.
...and a fair supply of whackos too. Is there any issue out there where you don't start running around like Chicken Little raving about liberals and Democrats? Don't look now, there's a liberal under your bed!!
MmmHmm

Warwick, RI

#12 May 23, 2008
call from +50622625010 to my tmobile cell

automated ... said press 1 for the warranty extention. i did so & when "david" answered i asked to be removed from their calling list. the guy just hung up on me. so i reported it to tmobile. i tried calling the 800# listed above at the end of this article but it was out of my calling area.

ps i clicked on 5 stars & it logged it as 3 so this articles rating is off
Phone Warrior

Clovis, CA

#13 May 27, 2008
The Heather, Cathy, Rachel, Jonathan with or at Account services maybe related to this scam, it seems that both will call you, and hang up when you ask for their information that by FCC form 1088 rules they have to give you.
Here is a typical transcript of the phone call (to hear recording of similar calls, can be found on youtube under Heather Account)
-
… Account services and we are calling in reference to your current credit card account, there is no problems currently with your account. It is urgent how ever that … concerning your eligibility for lowing your interest rates. With little as 6.9%. Your eligibility expirers shortly so please consider this your final notice, please press one now on your phone to speak with a live operator and lower your interest rates or press two to discontinue further notices thank you and have a great day. Please hold while your call is bring transferred to a live agent.
Thank you for holding did you press one to reduce your interest rates today.
Do you currently own more than 3000 dollars in credit card debit?
Are your interest rates above 12%?
Basically what I’m here to do is help you get out of debt 3 – 5 times faster
All I need is you to verify the spelling of your last name
And to verify your phone number
I need and account that has not been due for the past 6 months that has a balance with a good available credit the reason for that is the more money you have available the more leverage we have to reduce your rates on all of you accounts.
About how many credit cards do you have?
Over all how much debt do you think you owe?
What I Basically need is an account that has not been past due for the past six months with a good available credit, and on the back of the card or on the statement there should be a 1-800 number, that I will need. That’s the customer service number and basically what we do is we verify your account to make sure you are who you say you are and that you do have a debt over 3000 dollars. Once we know that we will be able to negotiate your rates.
Basically what it is that we are on an automated system, what it is that the bankers and creditors put it in to show us you are like a valid customer and that you make your payment. So they recommend people ….
I need a Visa or MasterCard
I need the 1-800 number on the back of the card
And what is the expiration date on that card; I need the month and the year.
Ok and what is the 16, what is the account number on that card?
4313 0000 0000 0000
Ok what is the last 4 digital of your social?
I need you zip code.
Ok what I’m going to go ahead and do is to place you on hold and I’m going go a head and verify this account. Hold On.
Hello Sir, this is Duane Smith I’m a floor supervisor here at account services, can you verify that number on the Chase Credit Card Account?
We need to verify that you even qualify for the service we have every thing we need to do that I just need to verify the account number is correct. Can you verify that number one more time starting with the four? The Chase Visa.
…click
Jim Vandiver

Baldwin City, KS

#14 Jul 30, 2008
Alot of people are confusing Dealer Services or National Auto Warranty Services in Wentzville, MO with other companies. They do NOT dial outbound to their customers. The best way to figure out who is calling you is to do something like this:

1. Answer the call and play along, act interested.

2. The first person you talk to is likely just screening calls, so agree to speak with a specialist or sales person

3. Go through the sales pitch and tell them you need to call them back with your credit card

4. Get the callback number and post it here, I'll check back over the next few days. I can check as to who the phone number belongs to and verify it with the utility company.
Jim vandiver

Baldwin City, KS

#15 Jul 31, 2008
If no one posts a number I won't be able to check it!
Jack

United States

#16 Aug 11, 2008
This comment is in response to the one from Jim Vandiver.

You are a liar and a shill for National Auto Warranty Services located in Wentzville, MO. We have seen your numerous posts all over the internet and we are on to your lies on behalf of the scumbags at National Auto Warranty Services.

(Note: to everyone: the following refer only to the company National Auto Warranty Services located in Wentzville, Missouri. There are many other companies with a similar name that may be legitimate.)

This company is one of the biggest auto warranty scammers and crooks in the country. There is no way they are legitimate in any sense of the word.

Want proof? View this link, a press release from the Attorney General of Missouri:
http://ago.mo.gov/newsreleases/2008/030608.ht...

They are currently being sued by Missouri for fraud and numerous violations of the state's "No Call Law."
In addition, they are part of a national crackdown on telemarketing fraud from the Federal Trade Commission. This press release clearly shows they were involved in both the state and a federal action:
http://ago.mo.gov/newsreleases/2008/National_...

You can lookup this company's listing at the Missouri Secretary of State website. Be sure to click on the "Filed Documents" link at the top of the page. If you look under the Annual Report dated 4/3/2008,(and previous filings) you will see the home address of both the President and Vice President of this company. This is public information:
https://www.sos.mo.gov/BusinessEntity/soskb/C...

In addition, this Jim Vandiver, or whoever this person really is, has listed more than one location under his profile for different posts. For example, under this post, he is from Council Bluffs, Iowa.

But in the following, he lists himself from Troy, NY.
http://www.ripoffreport.com/reports/0/201/Rip...

Guess Jim Vandiver will have to refund the $7.50 that National Auto Warranty Services paid him for his post. Good luck on your next career. Or perhaps Jim Vandiver is really Darain Atkinson, the President of National Auto Warranty Services, or Cory Atkinson, the listed Vice President. In that case, good luck in prison.
Travis T OJustice

Hamden, CT

#17 Aug 11, 2008
Join the fight wrote:
Join my fight against these people.
Always take their calls. Waste as much time of theirs as possible. Since I sound much older than I am they think I am elderly. I eat up the clock sounding confused and just when they think they have a fish on the hook I make them go back and re-explain from the beginning. Most of the time they hang up on me frustrated. It usually takes 10-15 minutes before they figure it out and give up and it is less time they have to take advantage of or bother someone else. If everyone did this they would be out of business. Be creative, it can be fun.
I have a 12 year old daughter who finds great sport in keeping telemarketers on the phone as long as possible. She begged me not to go ont he do not call list. She comes up with some amazingly funny stuff, and can hook these schlocks for a hlaf hour plus.
Roger

Estero, FL

#18 Aug 19, 2008
In addition, this Jim Vandiver, or whoever this person really is, has listed more than one location under his profile for different posts. For example, under this post, he is from Council Bluffs, Iowa.
----------

LOL, I just got a call from a warranty company in Iowa and google sent me to this site. I bet it was Jim Vandiver calling!
Jim Vandiver

Traverse City, MI

#19 Aug 20, 2008
Roger wrote:
In addition, this Jim Vandiver, or whoever this person really is, has listed more than one location under his profile for different posts. For example, under this post, he is from Council Bluffs, Iowa.
----------
LOL, I just got a call from a warranty company in Iowa and google sent me to this site. I bet it was Jim Vandiver calling!
Yeah, this has been pointed out before and I've addressed it. Why would I list the same location over and over again for all these different websites when I don't want people like Roger or Jack figuring out where I really live. God only knows what either of them would do should they find me or my family.
Butch

Manhasset, NY

#20 Aug 21, 2008
Jim Vandiver wrote:
<quoted text>
Yeah, this has been pointed out before and I've addressed it. Why would I list the same location over and over again for all these different websites when I don't want people like Roger or Jack figuring out where I really live. God only knows what either of them would do should they find me or my family.
I saw no threat in those posts, either explicit or implied. They never mentioned your family.

What are you so paranoid about? Perhaps you are the one up to no good?

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