United States

#1 Dec 15, 2012
Let's change America.

Every day we lose a little bit more of our buyer confidence in such companies as GM. I purchased a 2002 Pontiac Grand Am from Folsom Lake Chevrolet here in California. I have had the car for 15 days. In that time it has been hard to start on several occasions and the car stopped running in the drive through of a fast food place. 305 miles have been put on the car since its purchase. Finally the car quit in the turning lane less than a mile from the house. Was I angry? Most likely not a question that should have to be asked. I went to the dealership and said that I would like to have my money back to the sales man that had sold the car. He said that they do not do that. I said that is fine that I wanted to talk to the manager and David Shirley said that they could not do anything for me that it is my problem and that I should have not bought a car with 100k on it if I did not want any problems. I found this to be unsatisfactory and asked to speak to the owner; he stated that he was not in and that I would have to talk to the secretary and make an appointment. I asked where the secretary was and proceeded to go through the door where David Shirley then chest butted me and told me that I was not allowed to go in. I did at this time get loud and told him that he should not touch me again. I proceeded to the secretary’s desk and asked to make an appointment with the owner. While talking to the secretary a man came up and said that he was in fact the owner and that I need to leave his place of business. I did verify he was the owner. I looked at David and said that I bet that he enjoyed ripping people off. He said that he has wet dreams about it every night. I asked for something in writhing to show that I was there. They refused. They then called the police and I waited for their arrival and I explained what had happened. He did have to be on the dealer's side but was very reluctant to agree with the dealer ship and said that I was free to go though they wanted me to be thrown in jail for them selling me a lemon and me questioning them about that an demanding a return of funds. General Motors want to know why they are not selling as many cars as they should be. Take a look at your staff. I have contacted the B.B.B. of Californian and they have agreed to take my case. I look forward to saying thank you for helping me with my problem. I just wish that they would do the right thing first and not turn it into a three ring circus.
Daniel Efird III

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