Local family sues Blossom South Nursi...

Local family sues Blossom South Nursing Home for neglect

There are 28 comments on the WHEC-TV Rochester, NY story from Feb 28, 2008, titled Local family sues Blossom South Nursing Home for neglect. In it, WHEC-TV Rochester, NY reports that:

Pressure ulcers, bed sores and gangrene. It's what one local family says happened to their 92-year-old grandmother at Blossom South Nursing Home - all because she was neglected.

Join the discussion below, or Read more at WHEC-TV Rochester, NY.

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a concerned nurse

Middlesex, NY

#1 Feb 28, 2008
I myself work in a Rochester Nursing Home. While it is true that the frail elderly are highly susceptible to skin breakdown, there are preventative measures that should be in place the minute that the person enters the nursing home. This horrible story gives all nursing homes a bad name. DO YOUR RESEARCH BEFORE YOU PLACE A LOVED ONE IN A NURSING HOME. There are many quality facilities in the Rochester area with dedicated staff. Tour the facility you are considering, ask to see the state and federal inspection reports. Walk the halls and looks for debris, odors or unanswered call lights. The good care is out there, you just need to go looking for it.
im bored

Albion, NY

#2 Feb 28, 2008
i feel so bad for this lady. I remember researching nursing homes for my grandmother, just like Concerned Nurse recommends. You entrust those to take good care of your loved ones because we are unable to but to get that care- you pay tons of money. Its really tough to find good nursing homes that don't break the bank literally. I'm all for very tough laws on nursing homes - after all, we ALL could end up there, its possibly our future too that we have to protect, lets start now and meanwhile protect our loved ones. There is no reason for this neglect and the staff that was involved should NEVER work in health care again, not just that one nursing home - FIRE THEM and take away their license.
Another concerned nurse

Newark, NY

#3 Feb 28, 2008
I too am a nurse who has worked in several Rochester nursing homes. I have seen both ends of the spectrum. I will say, though, that even the better homes have their issues too. I have walked out of facilities due to their substandard, unethical practices. As a licensed professional and decent human being, I treat each patient as though they were my own Mother. It is so easy to get caught up in a facility's "policies and procedures" or what they refer to as 'accepted practice'. Nursing is tough - tougher nowadays than ever. You are required to do more with less and still shine like gem. The point remains that as a nurse, if you see something that just doesn't seem right or doesn't add up - tell somebody. If they don't listen, perhaps it's time to find a new employer. And by the way, the NYS Department of Health is MORE than happy to receive our phone calls when we see things going on that are less than acceptable or that violate our professional standards. I've done that before and again, they are very receptive to the information. We have to remember, the best advocate for your health is you ( the patient). If that cannot happen, then we as your nurses must assume that role. Didn't we take an oath for that??
Susan B

United States

#4 Feb 28, 2008
I am not surprised. I stayed in a facility the other year and endured patient abuse and witnessed it. Nothing was done to the employees-union protected. It was also somewhere that hired the welfare to work recipiants who could only train for these types of jobs. I was lucky I could speak up for myself, others couldn't.
MANDJWIEST

United States

#5 Feb 28, 2008
THIS IS VERY SAD ABUT THIS OLD PEOPLE NEAD MUCH BETTER HELP AND PEOPLE WHO WORK IN THAT PLACE NEAD TO DO THE RIGTH THINGS THEY NEAD TO PUT THEM RIGHT IN THERE PLACE S FOR BEING OLDER AND CANT HELP THEM SEFT THEY NEAD PEOPLE TO OPEN THERE EYES AND USE THERE HEAD S WE HOPE THAT THERE FAMILY WILL NOT HAVE SOME THINGS LIKE THAT TO SHOW UP THIS BAD NEWS AND SAD THE CITY AND THE HEATH DEPT ALL THEM THAT CHEEK A PLACE LIKE THIS NEAD TO MOVE IN THERE THE PEOPLE RUN THERE THAT NEAD TO LIVE THERE AND TO SEE HOW THERE STAFF WORK AND STOPE THAT
jackass

Lakeville, MN

#6 Feb 29, 2008
these places charge big bucks and pay the lazy help next to nothin = profit margin

“just another POV”

Since: Feb 08

Roc City, N.Y.

#7 Feb 29, 2008
My aunt had to go into a nursing home. They took her house and everything as collateral because she was too sick to earn an income. Imagine having to sign everything you own just to be treated like crap!!! Shut the damn place down and return the money!!!!!!!!!
MCJ

Rochester, NY

#8 Feb 29, 2008
they hire without researching people in the field. They are NOT qualified and I am talking even the nicest of nursing homes. And yes, this abuse goes on daily!!!! These people work all their lives so sad that this is how it ends for them in the care of people who are not qulified.

“just another POV”

Since: Feb 08

Roc City, N.Y.

#9 Feb 29, 2008
MCJ wrote:
they hire without researching people in the field. They are NOT qualified and I am talking even the nicest of nursing homes. And yes, this abuse goes on daily!!!! These people work all their lives so sad that this is how it ends for them in the care of people who are not qulified.
I've seen them(nursing homes) recruiting from temp services and the problem with that is that said service gets paid to place so they're not going to be selective at all. The faster they place, the more money they make.
Close it down

North Chili, NY

#10 Feb 29, 2008
Thsi is sickening. I do not want either of my parents in a nursing home.... I would FREAK out if I saw they were being neglected, I swear I would be walking out in cuffs. They need to hire TRAINED PROFFESSIONALS to do these jobs, and only these people. Just sickening to me. I hope this family sures the crap out of this place and maybe hire a home care nurse to take care of their poor grandmother!!!
im bored

Troy, NY

#11 Feb 29, 2008
Many people check out this forum, how about some feedback on positive experiences at nursing homes. Lets use this forum to our advantage. Has anyone been very happy with where their loved ones are placed and they are being treated very well ? Its obvious that even a visit to check out facilities can be deceiving, so i personally am reaching out to anyone who may have info that many of us can use. After all, we ALL have loved ones that are in a nursing home or will be some day, heck even we may end up there. And i'll be damned to have my parents treated like crap. These poor people are defenseless, and I want a good choice to make, but i'm so afraid to make the wrong one and regret it the rest of my life. I know, I researched for my grandmother, but she passed before being placed. But if she was treated like that - i'd never forgive myself
BJs65

Rochester, NY

#12 Feb 29, 2008
Please don't think that all staff at nursing homes or even from home care agencies are not qualified. I know the home care agency I work for definitely ensures that their HHAs are well qualified. We train our own HHAs and we test their skills and knowledge every year.

To be a CNA at a nursing home, you go through an even more rigorous training program.

Many of the HHAs at my agency have worked with us for years. This is not a job for everyone - it's hard work, and not always pleasant. I know it's the same at the nursing homes. It takes a special person to do this job and like it. They deserve better pay, but because of the Medicare reimbursement rates, they don't get that.
BJs65

Rochester, NY

#13 Feb 29, 2008
HHA = Home Health Aide

CNA = Certified Nursing Assistant
im bored

Troy, NY

#14 Feb 29, 2008
BJs65,

You are right, its a tough job and some can't do it. Unfortunately, it takes a few bad ones to make everyone concerned. Problem is, where do we all go to find that quality care that we all would want for our family member ? Or should I say homes that majority of staff are caring, where just 1 or 2 bad ones won't interfere with the care.
im bored

Troy, NY

#15 Feb 29, 2008
by the way, legitimate question, no sarcasism intended at all.
piss off person

Rochester, NY

#16 Feb 29, 2008
my aunt was in a nurseing home in Brockport and they treat her like crap and druged her up so bad that she didn't know anybody now that she past away i understand what this faimily going through sued them and get all the money you can get good luck
concerned

United States

#17 Feb 29, 2008
the nursing homes have a hx of poor care so if I had a loved one,instead of trusting their care to strangers why not find a way to care for your own family members. I am sure then the care would be much better.
DAUGHTER

Penn Yan, NY

#18 Feb 29, 2008
Another concerned nurse wrote:
I too am a nurse who has worked in several Rochester nursing homes. I have seen both ends of the spectrum. I will say, though, that even the better homes have their issues too. I have walked out of facilities due to their substandard, unethical practices. As a licensed professional and decent human being, I treat each patient as though they were my own Mother. It is so easy to get caught up in a facility's "policies and procedures" or what they refer to as 'accepted practice'. Nursing is tough - tougher nowadays than ever. You are required to do more with less and still shine like gem. The point remains that as a nurse, if you see something that just doesn't seem right or doesn't add up - tell somebody. If they don't listen, perhaps it's time to find a new employer. And by the way, the NYS Department of Health is MORE than happy to receive our phone calls when we see things going on that are less than acceptable or that violate our professional standards. I've done that before and again, they are very receptive to the information. We have to remember, the best advocate for your health is you ( the patient). If that cannot happen, then we as your nurses must assume that role. Didn't we take an oath for that??
You can take that statement about notifying the NYS Dept of Health and stick it. I too am a former nurse and when my father had to be placed in a nursing home, we did research after research on our local nursing homes. The one that we found to supposedly have the best of care etc. was the Wayne County Nursing Home (or so we thought). My father was only there for rehabiliation, and he was treated like crap. When he had to go to the bathroom, he would ring his bell and either no one would come or they would come and tell him "you're not the only one here that needs care". I was furious and demanded to speak to the head nurse. I told her that that was uncalled for and that she had better discipline the aides that spoke to him like that. This continued (as I put small cameras and tape recorders in his room) and when I showed this to the Administrator and the Social Worker, still nothing was done. I called the NYS Dept of Health and all I got was the run around from them. So I decided to stay with my father (even though I am disabled myself) and got it so that he could come home. I can tell you right now that those nurse's aides that spoke to my father like that are still working there (if you can call sitting on your azz working) and nothing has or will be done about them at all. And yes they were BLACK aides at that! This all happened over 2 1/2 yrs ago, as my father passed away in December of 2005. So researching and calling the NYS Dept of Health isn't going to do you a dam bit of good!

Since: Feb 08

Redford, MI

#19 Feb 29, 2008
im bored wrote:
BJs65,
You are right, its a tough job and some can't do it. Unfortunately, it takes a few bad ones to make everyone concerned. Problem is, where do we all go to find that quality care that we all would want for our family member ? Or should I say homes that majority of staff are caring, where just 1 or 2 bad ones won't interfere with the care.
This is very unfortunate that we have to be suspicious of everyone, but you're right, the one or two crappy workers do ruin it for the rest. The only thing I can say is make sure you do your research as someone above mentioned - visit during different times of day, take note of things that aren't right and take note of things that ARE done right.

Even when you do find that wonderful NH, make sure you visit often and at different times of day. I guess one can never let their guard down.

What is really sad are those elderly people who are deposited into the nursing home and never get a visit from anyone. Now THAT is sad.(I do realize that sometimes family don't live close enough to visit often).

This almost makes me hope I die at home, in my sleep before I get to the point where I need a nursing home.:(
Another concerned nurse

Newark, NY

#20 Feb 29, 2008
DAUGHTER wrote:
<quoted text>You can take that statement about notifying the NYS Dept of Health and stick it. I too am a former nurse and when my father had to be placed in a nursing home, we did research after research on our local nursing homes. The one that we found to supposedly have the best of care etc. was the Wayne County Nursing Home (or so we thought). My father was only there for rehabiliation, and he was treated like crap. When he had to go to the bathroom, he would ring his bell and either no one would come or they would come and tell him "you're not the only one here that needs care". I was furious and demanded to speak to the head nurse. I told her that that was uncalled for and that she had better discipline the aides that spoke to him like that. This continued (as I put small cameras and tape recorders in his room) and when I showed this to the Administrator and the Social Worker, still nothing was done. I called the NYS Dept of Health and all I got was the run around from them. So I decided to stay with my father (even though I am disabled myself) and got it so that he could come home. I can tell you right now that those nurse's aides that spoke to my father like that are still working there (if you can call sitting on your azz working) and nothing has or will be done about them at all. And yes they were BLACK aides at that! This all happened over 2 1/2 yrs ago, as my father passed away in December of 2005. So researching and calling the NYS Dept of Health isn't going to do you a dam bit of good!
Stick it? That's not very adult-like. I am merely representing the nursing side of things. If we as professionals don't stand up for these incapacitated people, then who will? The aides that spoke to your father that way should NOT have made those comments. Yes, most of the time, there is too little staff on a shift to handle all the call lights, but until someone in a higher position realizes that even going to the bathroom is a vital thing, aides and nurses are left to run like crazy people - provided that they are decent people. Nobody should EVER be told that they aren't the only people that the aides have to take care of. That is ludicrous!!! As I said in my initial post, if I find that a facility is too low staffed or doing things unethically, then I walk. I want no part of this charade. Also, each and every time that I've called the NYS Dept of Health, there have been positive results. Perhaps it's the way that you handled yourself.

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