ESL Federal Credit Union to sponsor C...

ESL Federal Credit Union to sponsor Corn Hill Arts Festival

Posted in the Rochester Forum

WTF

Rochester, NY

#1 Mar 29, 2014
ESL sponsors everything with members money. They screw their workers and there customers and Dave Feidler looks great to the community. ESL is run the same way is Kodak is run by a few idiots at the top. Feidler is the top idiot on a vanity trip. Its to bad their customer service sucks and they can not keep help. Thats not important. Giving away money is. Get your own company in order fisrt Feidler. Its screwed up like you.

http://www.whec.com/news/stories/S3379767.sht...
The man

Rochester, NY

#2 Mar 29, 2014
l couldn't even get into the the new Brighton Branch on opening day due to all the security thugs and executives and news media. Hey Dave, how about a grand opening for the people you forgot about....THE CUSTOMERS.

Instead of funding an arts festival, how about funding some additional help for some of your branches (ie:east side city) where we wait 10-15 minutes in line on a Friday afternoon. The manager told me they don't have additional tellers due their "volume". Huh? The tellers are constantly rotated so they never know who I am.

Looking forward to letting you know more when you send that annual survey. Sneak peak: "unsatisfactory"
Tom

Rochester, NY

#3 Mar 29, 2014
I no longer bank at ESL. I waited 20 minutes in line one night. I got fed up.
Always asking for my ID. No employees there long enough to get to know me. When they had the ALDI debit card breach they shut my card down. Nice, they never called to let me know. I could not even get money out of any ATM, shop or get gas. Lucky I had some cash. They could care less about their customers. I now bank at Summit. Much better service. Feidler is a Buffoon. My niece worked there a few year ago and told me how horrible it was to work there. You would think they would pay their help more and get more tellers on busy days. I guess they are to busy giving money away to worry about good service at the branches.
Peter

Rochester, NY

#4 Mar 30, 2014
Dave loves the cameras, could care less about his grossly underpaid and mistreated employees. He's a media wh*re.

Spend some time making your business right, take better care of members and employees. TV is his crack pipe.
Jack C

Rochester, NY

#5 Mar 30, 2014
For the last month Dave Feidler was in our face every night advertising for the new Golisano Children's hospital and asking us to donate money. How about Dave giving up some of his millions he stole from ESL and members. The man is an a**. Then it was the ESL Jefferson Awards with his face on the TV every night. He can not run ESL but he sure loves the spot light. It use to be a nice place to bank but not no more. I talked to one on the platform workers and she told me she was not happy and would not be there long at the Greece Branch. Poor working conditions and low pay were forcing her to look for another job. Feidler need to get ESL in order. You doing a very poor job. Lines always long and service slow. Then we have the screw ups on my accounts that took weeks to take care of. .
Steven

Rochester, NY

#6 Mar 30, 2014
Its worse than banking. Horrendous security. I closed my account after they accidently issued an incorrect account number for a new user. That user was depositing and withdrawing money from my account. They even went into the bank and withdrew money even though their name wasn t on the account.

ESL only caught it after 2 weeks when the other user complained. They fixed incorrect deposits but not the withdraws. They even tried to charge me an overdraft fee. When I brought it up, they said it was my responsibility to watch for security issues and that 2 weeks was more than reasonable to fix everything. All I can say is wow...

I am very happy that this is not my main account and that my money is at a bank that actually cares about keeping it safe. I have lost all faith in this organization and will never do any business with them again

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