Review: Mario Tailoring & Alterations

Review: Mario Tailoring & Alterations

Posted in the Rochester Forum

Kaz

Roseville, MI

#1 Jan 19, 2014
HORRIBLE, HORRIBLE, HORRIBLE! If you have a quality suit, DO NOT go to this place to get it fitted.

I went into Mario's with a nice, fully canvassed suit I had just purchased to get a quality fit. As I walked in the door, Mario asks how much I paid for my new suit. When I told him the price, he immediately indicates that I "got taken". Keep in mind that this is before I even take my suit out of the suit bag! How can you tell the quality of a suit without seeing or touching it??? He then proceeds to inform me that he can sell me one of his suits for approx.$400 that is of much better quality than the one I purchased. Given that I had just purchased a new suit, I politely told him no. The suit was a Mantoni suit. Later that night, I went on the Internet just to learn a little about this brand as I was unfamiliar with it. It turns out that you can buy these suits retail on the Internet for $150 to $200. Even worse, they are of fused construction, and in no way on the level of the fully canvassed suit I brought in for alterations.

I should have walked out right then and there, but since Mario generally had good reviews on this site for his tailoring, I continued to let him fit me for my new suit. A few days later, I went to pick up the suit. I was on my way to a pressing engagement, and did not have the chance to try it on in the store. Later that evening, I tried on the jacket and pants. To my dismay, the sleeves were 1 inch...yes 1 inch too long. Even worse, the sleeves had not been properly tapered. They were way too wide through the forearms and especially too wide at the wrists. At this point, I wasn't happy, but figured I would give Mario a call to see if he could make some adjustments to, at a minimum, alter the sleeves to the correct length. While on the phone, Mario proceeds to give me a story about how the jacket was too big, and can't be altered. Funny that I have not had this problem with any of my other suits in this size. He then proceeds to tell me that I should just wear it a while. I am not going to wear a suit that doesn't fit.

At this point, I hop in my car to head over there to get things straightened out. Half way there, my senses come to me, and I realize that I really don't want Mario touching my new suit anymore, and decide to cut my losses short. I then drove over to a quality tailor in Birmingham, who..yep, you guessed it, recommended shortening the sleeves by appox. 1 inch, as well as tapering the sleeves to take out the significant slack left in by Mario.

The reviews on this site state that Mario has excellent prices. His prices are cheap, but, in my opinion, you get what you pay for. I went to Mario because I needed a quality suit fitted, and because he was 10 minutes away from my office. A cheap price means nothing if the work is not satisfactory, and in the end, I needed to pay another tailor to properly fit the suit. He clearly did not want to be bothered with resolving the issue, and therefore does not stand behind his work.

I'll finish the review as I began...If you have a quality suit you need fitted, DO NOT take it to this place! It will just cost you in the long run.

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