sepags

Pikeville, KY

#1 Jun 8, 2010
does anyone know any of the people who work there?
i heard it wasnt a very good clinic, they were discussing it on the pikeville forum,
who are the doctors and the nurses, are they good or not?
concern neon ky

Pikeville, KY

#2 Jun 9, 2010
no but i can tell you one thing parkview is awful rehab is okay if u r in the right mind to speak up for your self but the nurses tell the cna if one falls to make it look like it was the patients fault they r under staffed and got workers that brown nose to make them look good i can say this about the clinic speak up tell the dr if he cant help you to send u on past the band aid station which is pikeville medical to lex thats where they send everbody anyways
deedee martin

West Liberty, KY

#3 Jun 11, 2010
shelby valley clinic is the best clinic around in pike and floyd counties. dr.garrett, she is great. i also like steve price, hes wonderful, everyone at this clinic is extremely nice. i have never heard a ill word from anyone in the building. they are number 1 in my book. there are also 2 other doctors, and a nurse practioner, at the clinic.


deedee martin
Gordon

Pikeville, KY

#4 Jun 22, 2010
The doctors and nurses are great but the blond idiots up front are mind-blowingly stupid. Anytime you try to talk to them you get this blank stare in return. How they manage to make it to work and back home puzzles me.
deedee martin

West Liberty, KY

#5 Jun 24, 2010
have u ever tried to answer the phone, talk to someone at the window at the same time, also look up files, send calls threw, take appointments, also faxing, and once in a while pissing. not counting the pharmacy calls or the emergency calls, or the ones at the clinic, u know the EMERGENCY ones. so if u can do better then im sure they would enjoy your HELP!!!!!!! im sure they would love to have you behind the glass!!!!!!
im sad over this

Pikeville, KY

#6 Aug 7, 2010
no, and they dont either, because i was there this week and they were too busy eating to do anything else, never mind that myself and 2 other ppl had been waiting in the front to have fasting lab work for 3 hours...which, means you cant eat or drink anything, but they didnt get in any rush to help us out..and its just as sucky now as ever, no, i take that back, its even worse, now when the nurse or doctor comes in to see you, they push around a table with a computer on it and the whole time, they are typing data into the pc, they never take the time to talk to the patient, they dont sit down and look you in the eye
i felt like i could have just emailed my doctor and gotten as much accomplished and there were about 3 drug reps there and they and 3 of the office workers were all back at the desk, laughing and talking about their hair color and their hair styles and eating lunch and laughing so loud, the nurse could barely hear me when she would ask me a question...the phone was ringing off the hook and no one would answer it...
i was there for 4 hours
this is a real shame that the nurses and the lab techs have to spend all that time putting data into a computer instead of talking or listening to the patient
and the doctors doing it is even worse, i bet my doctor could not tell u 2 words that i said to her, which is a real shame because i have been going to this doctor for many years and now i am seriously considering going elsewhere
o, and the blonde bimbette idiots, got 2 of my medicines wrong when they called it to the pharmacy and then when the pharmacy worker called to try to straigten it out, she was talked very rudely to as though she had done something wrong
this clinic sucks
and its a shame too, cuz they used to be pretty good until they became robots instead of medical professionals
deedee martin

West Liberty, KY

#7 Aug 18, 2010
well if u want a great place to go see drs try the Mudd Creek Clinic. you only have a all day appointment time, try it sometime then you will stop b i t c h i n g . oh and the rest of your complaint, Honey dont get me started on it thats why switched. deedee
they shouldnt

Harold, KY

#8 Aug 27, 2010
they write pills 2 ppl who dont need nerve pills an dr. ford should look at it this away if they need them thats fine but one person who comes there dont need them
shes too smart 4 u

Pikeville, KY

#9 Aug 27, 2010
they shouldnt wrote:
they write pills 2 ppl who dont need nerve pills an dr. ford should look at it this away if they need them thats fine but one person who comes there dont need them
how do you know what a person needs or doesnt need, and do you work there? are u talking out of turn? you cannot look at a person and see thier internal problems....judgement...dr. ford is a good doctor, shes not ignorant, she knows which patients are playing her, i have been going to her for a long time and she doesnt give me pain pills unless i really need them and she knows when i do....its doctors like her that will be around a long time and those who go to her and try to get tons of drugs, she knows if u need them or not, and she will cut u off when she sees u are playing her
local

Pikeville, KY

#10 Sep 1, 2010
Thanks for having a Dr. close to home
patient

Sharpsburg, KY

#11 Feb 20, 2011
haven't been to any of the others but Dr. Newsome is AWESOME!!!!!!!!!!
we need better care

Pikeville, KY

#12 Dec 6, 2011
im pretty upset with them right now, the quality of care has gone to the crapper there lately.
when you go to see your doctor and they are supposed to be in the business of caring for sick patients and all they care about is eating cake that some drug rep brought and then days go by and you have to call 3 times to remind them of something they were supposed to do
that is what i call pretty sorry excuse for a clinic,
wondering

Virgie, KY

#13 Dec 9, 2011
Who are the doctors there now? I heard some had left and there were some new ones working there.
keep lookin it suxx

Pikeville, KY

#14 Dec 13, 2011
well i have been dealing with them for the last 2 weeks simply trying to get a prescription for a piece of medical equipment and i cant get one person who works there to get her head out of her ass long enough to do her job
they are the worst
if u can find another doctor you are better off
i like dr. ford, but the rest of the ppl working there are idiots
mary

Elkhorn City, KY

#15 Dec 13, 2011
all i can say is if they are to slow and dont know anything why dont you go somewhere else,there are plenty other doctors.they have the best staff ever i have been going to them for a long time now,i have had dr.newsome,dr. garrett, and now i have dr.ford and they are all very awesome,great doctors,and they do take the time to talk to you that is one thing i like about them,and the staff out front they are nice to as long as you are nice to them,a lot of people get mad when they go to a dr. and cant get all kinds of medecines so they can take them and sell, so if you need a good dr. that cares go to shelby valley,they have the best.
keep lookin it suxx

Pikeville, KY

#16 Dec 13, 2011
mary wrote:
all i can say is if they are to slow and dont know anything why dont you go somewhere else,there are plenty other doctors.they have the best staff ever i have been going to them for a long time now,i have had dr.newsome,dr. garrett, and now i have dr.ford and they are all very awesome,great doctors,and they do take the time to talk to you that is one thing i like about them,and the staff out front they are nice to as long as you are nice to them,a lot of people get mad when they go to a dr. and cant get all kinds of medecines so they can take them and sell, so if you need a good dr. that cares go to shelby valley,they have the best.
ok miss know it all, i have sleep apnea, and told my doctor that i needed a new cpap mask because mine is messed up and she said she would have the nurse call me a prescription for one into the med supply, so a full 12 days later, i am still waiting this miracle to occur, i have called and called and called and they keep giving me the run around and one of the nurses even chuckled at me when i told her i have been waiting this long, i thought that was not only rude, but downright unprofessional, to laugh at someones suffering when you are supposed to be a health care provider, and the reason i dont go elsewhere is because i do happen to like dr. ford, but the people who work there are the worst
whatever

Pikeville, KY

#17 Dec 13, 2011
mary wrote:
all i can say is if they are to slow and dont know anything why dont you go somewhere else,there are plenty other doctors.they have the best staff ever i have been going to them for a long time now,i have had dr.newsome,dr. garrett, and now i have dr.ford and they are all very awesome,great doctors,and they do take the time to talk to you that is one thing i like about them,and the staff out front they are nice to as long as you are nice to them,a lot of people get mad when they go to a dr. and cant get all kinds of medecines so they can take them and sell, so if you need a good dr. that cares go to shelby valley,they have the best.
oh and one more thing, i have high blood pressure and it took them a full 7 days to call my bp meds into the drug store, they said they faxed them, the same day i was there but the drug store said that wasnt true and the drug store called anc called them and got put on hold, its a shame when you have real health issues and get treated that way
and i am nice to all of them, i try to be friendly and hold my temper, but after nearly 2 weeks of being lied to and mistreated, i am finished being so nice....i am sick of ppl saying ppl go to docs to get all kinds of meds, i have been going to dr ford for at least 6 years, when she was in jenkins and then both clinics in ec, and i never had any trouble getting help from her, she knows my health issues and has been treating me well until she got to svc and then it went down hill from there and when u call and get transferred to 3 diff ppl in 5 minutes and each time a new person gets on the phone u have to give them the whole story over again because they dont have a clue what u are talking about
all they had to do was go to my chart and get out the notes she made about the meds and the mask and fax this to the medical supply store and in an hour i could have had this taken care of but no, tomorrow will be 13 days, now u tell me that this is MY PROBLEM
healthcare provider

Harold, KY

#18 Jan 17, 2012
Apparently you have never worked in healthcare and you know nothing about the profession. The person you spoke to can not just go into your chart and fax an order for medical supplies or for a prescription. It is an order from the doctor that has to be approved from the doctor and without permission those things can not be done. Even if doctors say they are going to do something it doesn't mean it will get done immediately. They each see 30-40 patients per day, answer at least 20 calls from home health, pharmacies,and the hospital. They also fill out tons of paperwork for there patients, sign off on refill request, sign other orders, and sign off on charts. The staff has to enter information into the computer system because it is mandated by the government. The nurses and x-ray tech make referral appointments(at least 25 per day), manage all the faxes that come into the clinic( at least 100 per day), give shots, do dressing changes, do diabetic teaching and other teaching,as well as answer at least 70 calls per day from patients like you and the x-ray tech does at least 20 x-rays per day. And remember they are human even though it doesn't sound like. They all have families and a life outside the clinic. So before you bad mouth people, think about what you do each day and see if it compares the people you so freely put down.
mary

Elkhorn City, KY

#19 Jan 17, 2012
whatever wrote:
<quoted text>oh and one more thing, i have high blood pressure and it took them a full 7 days to call my bp meds into the drug store, they said they faxed them, the same day i was there but the drug store said that wasnt true and the drug store called anc called them and got put on hold, its a shame when you have real health issues and get treated that way
and i am nice to all of them, i try to be friendly and hold my temper, but after nearly 2 weeks of being lied to and mistreated, i am finished being so nice....i am sick of ppl saying ppl go to docs to get all kinds of meds, i have been going to dr ford for at least 6 years, when she was in jenkins and then both clinics in ec, and i never had any trouble getting help from her, she knows my health issues and has been treating me well until she got to svc and then it went down hill from there and when u call and get transferred to 3 diff ppl in 5 minutes and each time a new person gets on the phone u have to give them the whole story over again because they dont have a clue what u are talking about
all they had to do was go to my chart and get out the notes she made about the meds and the mask and fax this to the medical supply store and in an hour i could have had this taken care of but no, tomorrow will be 13 days, now u tell me that this is MY PROBLEM
all i can say then ,if you are not satisfyed with the way they do things you may have to get you another dr. all i know is they are nice to me and i dont have to wait on any meds. and if they tell me they are going to do something they do it, they are still the best around here anywhere, oh by the way if you are from elkhorn there is a new dr. there now, a dr. bailey give them a try.
just look up and over

Pikeville, KY

#20 Jan 17, 2012
healthcare provider wrote:
Apparently you have never worked in healthcare and you know nothing about the profession. The person you spoke to can not just go into your chart and fax an order for medical supplies or for a prescription. It is an order from the doctor that has to be approved from the doctor and without permission those things can not be done. Even if doctors say they are going to do something it doesn't mean it will get done immediately. They each see 30-40 patients per day, answer at least 20 calls from home health, pharmacies,and the hospital. They also fill out tons of paperwork for there patients, sign off on refill request, sign other orders, and sign off on charts. The staff has to enter information into the computer system because it is mandated by the government. The nurses and x-ray tech make referral appointments(at least 25 per day), manage all the faxes that come into the clinic( at least 100 per day), give shots, do dressing changes, do diabetic teaching and other teaching,as well as answer at least 70 calls per day from patients like you and the x-ray tech does at least 20 x-rays per day. And remember they are human even though it doesn't sound like. They all have families and a life outside the clinic. So before you bad mouth people, think about what you do each day and see if it compares the people you so freely put down.
yea you make it sound like its really busy over there, hahaha, that is a good one, they are usually eating when im there
one of them beat a path down the hallway calling out to everyone in the rooms that they had cake
i am not BADMOUTHING anyone
each and every one of the employees there, save for the lab techs, who usually seem to do a pretty good job, and the one older nurse who wears skirts, all the rest sit around jabbering on about something totally not work related or eating the food the drug reps bring
all clinics are the same
they dont give a flying fig about the patients

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