How do the newly arising brands Nordstrom and Oasap achieve success?
Posted in the River Rouge Forum
Since: Nov 13
#1 Nov 11, 2013
OASAP forward speed really can be compared with the rocket, and many competitors who also want to decrypt the secret of success of such rapid fashion.
Low Price? Adjust store merchandise every day? Has a large area of the store?All of this OASAP have done it.
Nordstrom:Good Return Policy
Nordstrom spokesman Colin Johnson said that their return policy is no return policies.The bright spot is that customer service mentality, no time limits, no receipt required, and no information filled cumbersome.Regardless of how you shop, you'll get the same treatment.
If you are shopping online from Nordstrom.com , it will offer free return service, or you can go directly to a physical store to return.
"We require employees to have good judgment," Johnson said: "The ultimate goal is good service consumers, which really need to be based on the actual situation, while a policy is difficult to achieve this goal."
As a chain of discount stores, Nordstrom return policy so reverent, because they provide goods inventories and this is a special purchase items.It provides a 30-day return period.
Johnson said, Nordstrom's aim is to remove the clutter of policies that limit the maximum convenience to consumers.
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