Review: Almost Diamonds
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berry

United States

#45 Nov 10, 2011
I finally received my ring after all the bitching.And I can say I was very happy.although I took 2weeks

Since: May 11

Baker, LA

#46 Dec 13, 2011
Well shit! I ordered a ring dec 8th and called yesterday on the 12th and was told it would be shipping by tomorrow (the 14th!) now I'm worried after reading all these reviews! Ugh!
psns

United States

#47 Dec 22, 2011
Ordered a ring to replace my ring that has s very thin band. First when i called they said themail lost it, that they would send me a replacement, called back and customer service knew nothing, they said some one would call me back and did not. They ruin my holiday, this company sucks.
Shawntae

Paterson, NJ

#48 Feb 21, 2012
Don't buy from them I ordered from them 2 months ago didn't get nothing yet there number don't work smfh
Unhappy customer

Bensalem, PA

#49 Apr 19, 2012
WARNING!!!! DO NOT BUY FROM THIS COMPANY! I had placed an order with this company on Sunday. I even paid for 2-3 shipping, including tracking. It is now Thursday, and I sill do not have my items. I don't even have the tracking number. I called customer service, which by the way is impossible to get through to. I had to hit "sales" so that I can get a hold of someone. Clearly, that shows that they want your money, but not willing to help you with your order. Anyway, the woman I spoke to was very rude and unwilling to help me alleviate the situation. She tells me that she could not help me and that she will forward my message to "management" and they will contact me within 24 hours. Then, she hangs up on me because she couldn't help me with my order. Ok, so now I know that I will never receive my order. Who knows if anyone will contact me in return. In addition, I emailed customer service twice, and still no response. I've contacted my credit card company to dispute the charges. I am so highly upset. This company is a fraud. Do not order from this place. You will be very disappointed!
April

Phoenix, AZ

#50 Sep 21, 2012
zubie wrote:
Just received my jewellery! absolutely delighted with it. so it took 2 weeks to ship to ireland.everything is exactly as i hoped. beautiful..i was REALLY worried when i read all the negative feedback but personally I will be shopping here again, foundthe service to be perfect and LOVE my new bling! happy shopping!:o)
You posted this on the same day as your first post.scam
katey

Floral Park, NY

#51 Nov 10, 2012
Was so worried when I didn't receive my ring and I went on this website and saw all the negative remarks. I pretty much wrote off the $38.99 I spent, but then after 2 weeks received my ring. I love it and it is beautiful. And I do NOT work for the company----just lucky I guess----sorry to hear about everyone's problems----although I must say I probably won't order from them again---maybe I was just a fluke customer---good luck to everybody
onepissedcustome r

United States

#52 Nov 20, 2012
I ordered a ring from this company over a week ago and my ring has still not been sent. I have tried several attempts to contact this company through e-mail and phone. I haven't received a response of any kind from anyone. When I attempt to contact this company by calling them my phone call gets rerouted to some other phone number that has nothing to do with the company. I will never order from this company or recommend it to anyone else by any means.
Worried

United States

#53 Jan 27, 2013
I just ordered a ring from them and after reading all these comments I am really thinking about stopping payment. Has anyone had good luck with them?
sarah

Overland Park, KS

#54 Jul 20, 2013
i have ordered from them and i got my ring within three days, didnt like the way it looked and asked for a rma on june 30th come to two weeks later they still did not accept the rma so i canceled it on 7/06 and asked for a refund( first rma was to just exchange it) this rma didnt finally get approved until 07/15 and thats because i threatned to call every hr on the hr until someone emailed or called me back! i sent it back same day the rma got approved and still waiting for a credit on my debit card but i went ahead and ordered the ring that i wanted on 07/17 and its saying that its already shipped out..they wouldnt be such a bad company if their customer service wasnt crappy and it seemed like i talked to the same lady everytime i called, she just changed her name...the jewelry isnt the greatest but what do you expect when you are buying "fake" diamonds in a sterling silver setting..
Deb

Madison, GA

#55 Jul 31, 2013
sarah wrote:
i have ordered from them and i got my ring within three days, didnt like the way it looked and asked for a rma on june 30th come to two weeks later they still did not accept the rma so i canceled it on 7/06 and asked for a refund( first rma was to just exchange it) this rma didnt finally get approved until 07/15 and thats because i threatned to call every hr on the hr until someone emailed or called me back! i sent it back same day the rma got approved and still waiting for a credit on my debit card but i went ahead and ordered the ring that i wanted on 07/17 and its saying that its already shipped out..they wouldnt be such a bad company if their customer service wasnt crappy and it seemed like i talked to the same lady everytime i called, she just changed her name...the jewelry isnt the greatest but what do you expect when you are buying "fake" diamonds in a sterling silver setting..
I have just filed a complaint with the Better Business Bureau and I am looking for people who have been cheated by them recently to do the same. Most of the reviews and complaints are old but a lot of people have been cheated by these crooks. They cheated me out of $69.99 when I sent an item back and still have not received a refund. This place needs to be shut down!!
Deb

Madison, GA

#56 Jul 31, 2013
I have just filed a complaint with the Better Business Bureau and I am looking for people who have been cheated by them recently to do the same. Most of the reviews and complaints are old but a lot of people have been cheated by these crooks. They cheated me out of $69.99 when I sent an item back and still have not received a refund. This place needs to be shut down!!
sarah

Overland Park, KS

#57 Aug 1, 2013
deb, how long have you been waiting for the credit? i sent my ring back 07/15 and they should have got it 7/19 when i called she said it takes up to 14 days before they issue a refund after getting the merchandise back, wth it takes 14 days is beyond me...
sarah

Overland Park, KS

#58 Aug 1, 2013
i just filed my complaint, it looked like there were no complaints for them..
Deb

Madison, GA

#59 Aug 27, 2013
I sent my item back May 28th and I still haven't heard anything from them. The BBB sent two letters and they didn't respond to either of them. They (the BBB) just told me there is nothing else they can do. I am so angry. I looked on the BBB site and noticed my complaint wasn't showing either but I promise I filed one. They told me Almost Diamonds BBB score was F. That is all well, fine and good but it doesn't get me my money back.
ripped off

Syracuse, NY

#60 Feb 6, 2014
I orderd a ring and the stone fell out. Wish I had seen this site first. I have sent them numerous emails bacuase there is no phone number listed. No reply! how can they be shut down?
Stacey

Sparta, MI

#61 Apr 4, 2014
DO NOT BUY FROM THIS COMPANY! My ring set looked nice but within the first day, many of the stones fell out. I returned the product, at my expense, they sent me another set, and the stones fell out of this set as well. When I told them I wanted my money back, they didn't respond to my emails for weeks. Finally, they wrote me and said this,

"Hello Stacey,

We have already replaced this product once. Unfortunately, we do not have un unlimited warranty on this item and since it has already been over 30 days since your original purchase, we can no longer a full refund on this item.

Regards,

Almost Diamonds"

Seriously, I can't even get anything back period even after I returned the defective product 2 times! Geez! I beg all of you not to fall for this like me!
Catherine Sers

Plainview, NE

#62 Oct 29, 2014
My advice to everyone is to NOT order from this despicable company. But if you are bound and determined to give them a try, use PayPal or some other means of payment that will look out for you. The positive reviews are more than likely bogus or from the very few who luckily had nothing go wrong with their purchase.
maria

Ireland

#63 Mar 1, 2015
Delighted with my eternity ring. Initial postage issues , however got exactly what I wanted. ☺☺&#97 86;☺
Catherine Sers

Plainview, NE

#64 Mar 23, 2015
Deb wrote:
I sent my item back May 28th and I still haven't heard anything from them. The BBB sent two letters and they didn't respond to either of them. They (the BBB) just told me there is nothing else they can do. I am so angry. I looked on the BBB site and noticed my complaint wasn't showing either but I promise I filed one. They told me Almost Diamonds BBB score was F. That is all well, fine and good but it doesn't get me my money back.
Just wondering, Deb, did you EVER get your money back? I used PayPal and am I ever glad I did. Almost Diamonds tried to say they never received my return, but I had proof that they did. Still no refund. Finally I contacted PayPal who filed a dispute. Apparently they have to respond to that. I received my refund as a credit on my PayPal account. I absolutely could not get them to respond to anything I did. They were so good about it through the purchase process. But when there was a problem, they completely ignored my emails and never, ever answered their phone. I can't believe they are still in business.

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