Madison, MS

#1 May 12, 2011
The one next to target DO NOT WASTE YOUR MONEY!
THIS PLACE IS BOGUS. First you have to sign in if you want repairs or new glasses. then the wait time for me for new glasses was 1 hour. After that i wanted my RX filled info was taken and paid for the glasses. Was told they would be ready the next day at 1:00 pm. i received a text message at 1:00 pm stating my glasses were ready. so i went to pick them up. After arriving i had to sign a sheet for pickup. Then after sitting in the lobby for 45 min. my name was called to pickup my glasses. Then I was told they were not ready!!
I asked why i was sent a text message to my phone that they were ready! We are still working on them. So another hour passes by and finally got them. the staff there is totally CLUELESS BAD CUSTOMER SERVICE WAY TOO PRICEY MISLEADING ADS. GO TO JACKSON EYE ASSOCIATES THEY DO IT RIGHT THE FIRST TIME!!!

Fremont, CA

#3 May 20, 2011

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