Review: Cell Spa
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Houston, TX

#21 Jul 13, 2012
I am surprise..they are not arrrested yet!

Pearland, TX

#22 Aug 3, 2012
Best place to buy Phones and iPad..I got 2IPADS AND and a iPhone 4s got a great deal. they were used but still working fine and great the best thing was they gave me store warranty. Thumbs up for their friendly environment. Really appreciate that. Definitely recommend others too..
Dirty Crooks

Houston, TX

#23 Aug 18, 2012
This Place Is Full Of Crooks! I sent my phone in for repair and didn't get it back until 2 days later! But here is the killer part, IT WASN'T MY PHONE! They replaced it with a crappy loner thinking I wouldn't recognize! I'm taking it to Aikin!!

Oak Hill, WV

#24 Oct 26, 2012
They are lying asses
It took them 3 hours to unlock my phone
And still it wasn't working properly!!
It doesn't take that long to unlock a phone
And they really don't care about their customers
I woUld never recommend this place to anyone!!!

Pearland, TX

#25 Dec 26, 2012
I also recomend that nooe goes tere. They sod to me an IPhone4,nt knowing it was used my mom and I left. Once the phone started messing up we went back to try and get our refund but they said no! So my parents were arguing back and forth and they still didnt give us our money back,so they said they would fix it for us and for us to come back later and cll around 5 . and w edid and everytime we called they said the man we were suppose to go to was not there when he was. so we waited and waited but still didnt get any updates on if they got it done.

Pearland, TX

#26 Dec 26, 2012
IRt wrote:
I am surprise..they are not arrrested yet!
still burned

Houston, TX

#27 Dec 27, 2012
I'm still burned over a phone they sold me over a year ago that I had to take somewhere else before most features would work. They sold me a used phone and said it was new and was not the exact phone I requested. Live and learn. They are frauds and take advantage of people hourly..avoid this place like the plague. Any positive, glowing comments are their own obviously. You know how you should never buy something sight unseen from any place like...oh..Nigeria??? Consider this store in the same realm of scamming locally and protect yourself, your id (do you really want these rip off artists even taking your credit card to even pay your phone bill or God forbid, your personal identification for any reason?), and your phone and go somewhere reputable.
still burned

Houston, TX

#28 Dec 27, 2012
Zaynab wrote:
<quoted text> RIGHT?!
please follow a Police report.
Cell Spa Customer

Houston, TX

#29 Dec 29, 2012
Before I went to cell spa I called them to confirm they have the Samsung Galaxy SIII new in a box.. After confirming this I showed up and they didn't have a new one.. An employee by the Name Hakeem who go's by habibi said that they have one that looks new. I still bought it and came back within an hour to return it and he refused to return it. He went and spoke with his boss (I think who's name is Rizwan) and was able to get my refund. Shady PPL!!!

Sugar Land, TX

#30 Feb 14, 2013
These peaple are crooks. They charged 50% higher than market value

United States

#31 Mar 8, 2013
They stole money and replaced my phone with one of there's thinking that I'm stupid enough not to notice it.. They are a scam
Texas Infidel

Houston, TX

#32 Mar 25, 2013
tony wrote:
i dont now what r these people talking abt . i hv bought 4 phones all of them
work fine . thumbs up . great people to work with
5 ***** star guys
Wow really? This is such a BS fake comment. U either work at cell spa or u are getting paid to blow them!

Moorestown, NJ

#33 Apr 4, 2013
bad service i make payiment for my simple mobile but my service was disconnected. they scame i show him the recipt he said he cant do nothing about it. they area theife dont go their. bad service, scammer shame, shame shame. cell spa. i hope one day they will be arrested for what horribel they are doing to custemer account.

Houston, TX

#34 Apr 19, 2013
Horrible service. They sold me an iPhone 5 charger that didn't work. When i went in to exchange they REFUSEDDDDD!!!!! I couldn't even get a refund. A**hole fat guy with cheap loafers....and they're family friends. Don't go here....crooks.

Houston, TX

#35 Aug 17, 2013
I have an Iphone 4S. The glass screen on my cell phone was cracked. Cell Spa located on 7710 Texas 6, Houston, TX 77083 guaranteed they would be able to replace my screen within a day. When I arrived at the store a day later my cell phone screen was still cracked and now my cell phone was not functioning at all. It would not turn on. It was plugged into a charger and it would not light up or turn on. The screen was still cracked. Cell Spa claimed it was the cell phone not functioning because the screen was cracked. This was not true and was confirmed with Apple and my cell phone provider AT&T. The screen on my cell phone was cracked for three months and it had been functioning well. The inconvenience of the screen made me take it to a repair shop. Cell Spa admitted their fault and reported they would fix it. They asked for me to return in three days for my cell phone. Three days later I returned and my cell phone was completely wiped out. All of my personal information was gone and downloaded onto a strangers computer. When I took my cell phone to my current provider (AT&T) I was told my cell phone had been permanently damaged and changed into a Verizon phone. It was damaged permanently and parts within the phone had been switched with another cell phone of lesser value that Cell Spa was servicing or used personally. My cell phone now has no value and is not functioning. It will not even turn on. It cannot be used at all. While in the store multiple customers were complaining of their service. They were horrible. Customer service was the worse. They have no skills to deal with the public. They are not honest and should be closed.

Spring, TX

#36 Nov 13, 2013
Please, please, please stay away from these guys. They are scammers especially on refurbished phones which are counterfeit. I bought a so-called refurbished which worked for about month and then went bad. Called manufacturer, HTC and they confirmed product is counterfeit because IMEI # and Serial # were not valid. Called Cell Spa and after a week, was informed I need to spend the cost to purchase the phone to repair it. Normally, refurbished phone is covered under manufacturer warranty for at least 90 days; but HTC could not because product is counterfeit and Cell Spa is not a licensed dealer. Beware when the price is very attractive.

Houston, TX

#37 Jan 9, 2014
Nice people but they are definitely scammers. Screen cracked so i went to them. They had a posting on Groupon for $60 but when i got there they wanted to charge me more than the price of the groupon saying that it didn't "cover all the work i needed done". BS! After bargaining (which was a hassle) i payed to get it fixed but not even a week later it cracked AGAIN in an OTTERBOX! And i hadn't even dropped it! Poor job done and they made it known that i was getting the screen that i "payed for" which was not there "top notch" screen. BS again! When i went back to show them the crack he wanted to charge me again!! BS! PLEASE DO NOT GO TO THEM!!

Houston, TX

#40 Jul 11, 2014
Dont go to cell spa if you dont want to lose your money you earned. They just cheat by giving your blind promises. Dont ever go to that shop if you wanna get a gnuine product . They don have genuine things in their shop.

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