Cash Saver (E.W.James) Grocery

Cash Saver (E.W.James) Grocery

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unsuspecting shopper

Richmond, KY

#1 Jul 17, 2011
I wanted to make other shoppers aware of this place. I ran in this "new" store to grab a few things and to check out the prices. I only had 3 items....When the checker told me the total...I thought to myself that was a little high for what I had purchased, but thought maybe I had made a mistake when looking at the price of the items i had picked up. Upon examining the reciept. I got a big surprise...they charge a 10% upcharge on EVERYTHING when you check out. After reading the small print on the sign in the window i realized they do have this policy posted, just not very visible. I wish I would have noticed it before i walked in to that place. I will not shop there again...they got me once and thats all they will get from me.
Chicken Man

United States

#2 Jul 17, 2011
unsuspecting shopper wrote:
I wanted to make other shoppers aware of this place. I ran in this "new" store to grab a few things and to check out the prices. I only had 3 items....When the checker told me the total...I thought to myself that was a little high for what I had purchased, but thought maybe I had made a mistake when looking at the price of the items i had picked up. Upon examining the reciept. I got a big surprise...they charge a 10% upcharge on EVERYTHING when you check out. After reading the small print on the sign in the window i realized they do have this policy posted, just not very visible. I wish I would have noticed it before i walked in to that place. I will not shop there again...they got me once and thats all they will get from me.
Loved their chicken. Heard they're dicontinuing it. If they are, flock 'em.
RODEN

Richmond, KY

#3 Jul 17, 2011
The price stickers are the actual cost that E.W.James paid for it. Most grocery stores have their "Loss Leaders" that they advertise and sell at below cost just to get you in the store. I suggest checking out the prices and mentally add the 10% to realize that it is still a bargain. How do you think Kroger and Wal*Mart got so big (it wasn't because they give things away).
german shepherd

Richmond, KY

#4 Jul 17, 2011
RODEN wrote:
The price stickers are the actual cost that E.W.James paid for it. Most grocery stores have their "Loss Leaders" that they advertise and sell at below cost just to get you in the store. I suggest checking out the prices and mentally add the 10% to realize that it is still a bargain. How do you think Kroger and Wal*Mart got so big (it wasn't because they give things away).
You are completely wrong, the store prices that you see are not the prices that the stores pay for the merchandise. They get the food at a much lower wholesale price. If Tide is 18.00 then the store most likely paid 1/3 of that or less. Furniture has a 300 percent mark up and jewelry has a 400 percent mark up. Food is the same way. If they are selling the product for what they paid for it and only added a 10 percent upcharge, that would definitely not cover their loss for employee pay, electric, gas, rental or leasing, trucking, etc.
gator

Richmond, KY

#5 Jul 18, 2011
Stopped in once, since the change over. Won't be back.
earl

Richmond, KY

#6 Jul 18, 2011
wont be open long
farm markets rip off

Sandy Ridge, NC

#7 Jul 18, 2011
why is the farmers market so high on everything do they really think that you will give $ 2.50 and $ 2.00 dollars a pound for tomatoes and three dollars a head for cabbage this is really big rip off no bargins here just high prices.
curious

Union City, TN

#8 Jul 22, 2011
gator wrote:
Stopped in once, since the change over. Won't be back.
Why not? What's wrong with it? It seems like a good idea.
Good Riddance

Richmond, KY

#9 Jul 22, 2011
I live really close to the store and ran out this morning at 7 oclock for milk, guess what, they don't open until 9 oclock and close at 9 oclock, Needless to say, Meijer will be getting all my business, I will never go back, good riddance..
Jess

United States

#10 Jul 22, 2011
I went in with coupons and they allowed me to use double coupons on products. I bought a 4 pk of Seattle's Best Coffee (normally $3.99) less my coupon and the one on the box...total price:.99! Plus, I love the deals on the Staples products. AND, they had 12 packs of Pepsi on sale for $2.50 the other day. I suppose I'll just shop there for the deals and elsewhere for the rest.:)
are you sure

Winchester, KY

#11 Jul 23, 2011
i don't think they have staples product anymore.
i think there is some mistakes in the above post.
To tell you the truth

United States

#12 Jul 23, 2011
The BBB calls what they are doing a bait and switch tactic, they show you one price just to get you in the store then switch the price on you at the checkout. Not illegal but still not right they should show you the price that you are going to have to pay before you checkout. I live just off Lancaster Rd which makes them closer but Meijer is not that far and at least they show you the REAL price. I wish we had more choices to choose from bring back Food Lion, Winn Dixie, IGA, and even Gateway they may have been higher priced but they didn't lie to you about the cost.
anonymous worker

Georgetown, KY

#13 Jul 23, 2011
I think its pretty funny how ignorant some of you are, I worked at e.w James and we took over 25% buy didn't tell the customer that. And now as cash savers we only take a messily 10% (just enough to get the product to the store) and now every customer we have flips there lid over it....silly.
come on

Bowling Green, KY

#14 Jul 23, 2011
anonymous worker wrote:
I think its pretty funny how ignorant some of you are, I worked at e.w James and we took over 25% buy didn't tell the customer that. And now as cash savers we only take a messily 10%(just enough to get the product to the store) and now every customer we have flips there lid over it....silly.
I think you're silly. This is how to spell measly. Flip your lid over that.
really

Richmond, KY

#15 Jul 23, 2011
I have been there. I checked my receipt after checking out. Could not find the sales tax of 6% on there. I guess the 10% includes that? Does anyone know?
anonymous worker

Georgetown, KY

#16 Jul 23, 2011
come on wrote:
<quoted text>
I think you're silly. This is how to spell measly. Flip your lid over that.
congrats on correcting my grammar seeing as im on a phone with no spell check. And also congrats to staying on subject. Jackass.
i know the truth

Winchester, KY

#17 Jul 23, 2011
Well, I do believe you work there. That sounds like the customer service i am use to getting there. blah,
blah....we are right you as a customer are wrong.

i have shopped at that store by all of the names it has had in the last 20 Years. I remember all of the old employees. They were friendly and i miss them.

If you were an employee that cared. you would show respect to your customers and find a valid way to take up for your company.

Their prices have always been higher and the customer service has gone away. If this was legit, why did they not choose to lower their prices before now. Just give us a low price. We know it will not beat walmart. we would have shopped there just because you are not walmart. How long has EW been in richmond? If you wanted to keep your customers you would have given us a reason to shop there before now. How many of your employees have worked there more than a year. i bet not many.

You need stay anonymous worker. I think you checked me out last week, when i decided not to shop there anymore.
come on

Bowling Green, KY

#18 Jul 23, 2011
anonymous worker wrote:
<quoted text> congrats on correcting my grammar seeing as im on a phone with no spell check. And also congrats to staying on subject. Jackass.
Excuses, excuses. Kiss it.
i know the truth

Winchester, KY

#19 Jul 23, 2011
anonymous worker wrote:
I think its pretty funny how ignorant some of you are, I worked at e.w James and we took over 25% buy didn't tell the customer that. And now as cash savers we only take a messily 10%(just enough to get the product to the store) and now every customer we have flips there lid over it....silly.
Yes, that attitude makes me want to shop at your store.
Prices are not the only reason people shop at a particular store.
Service and attitude of your employees' is enough to keep me away.
There are a few i still get good service from. When walmart gives better service than you, your service is BAD!
Who are you calling a jackass? Your customers pay your salary.
I hope your corporate office sees this and fires your (jack)ass!
the truth

Ashland, KY

#20 Jul 23, 2011
Keep in mind this is a family owned grocery store not a huge corporation such as wal-mart or meijer they don't buy by the masses to get cheaper products. I'm sure there doing the best with what they have, I know its much cheaper than when it was E.w. James. But go ahead and support the big corporations instead of the little guys, that's the real attitude.

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