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Curious1

Richmond, KY

#1 Jul 22, 2012
Whats going on in this place???!!!
Isnt it obvious

United States

#2 Jul 23, 2012
Thinks have gotten worse the past few months... 4 months ago, I would have said this place was great. Since Lucas left, I never got updates on my family member and things have gotten bad... She no longer lives there because she wasn't being checked on. Staff turn over seems very high, residents are moving out. I have talked with several employees who don't seem to care. Other family members tell me medications are missing... Certainly glad my loved one has moved. I strongly urge potential residents to tour, and ask questions. Something is definitely wrong... Even the staff who used to care seem as though they don't anymore. "Fakeness" is obvious as you walk in the door. Perhaps its where the owners aren't local and don't see what's going on? Its obvious some bad decisions have been made recently.
Most satisfied

United States

#3 Jul 23, 2012
This is the only assisted living facility that actually has compassionate caring employees and the new administrator is doing a wonderful job! My loved ones absolutely adore their home there. They tell me that the staff couldn't treat them with anymore kindness and respect. I feel very blessed to know that they are satisfied and comfortable and I don't have to worry for one second about there. The staff has always went out of their way to make me feel right at home as well. I rate this facility a number 1 in all aspects and have spoken with several more who feel the same way. I feel the decisions they have made has just improved the facility, it sure has not hurt it in any way!
Blitz

Berea, KY

#4 Jul 25, 2012
The whole place seems to be changing with how to be professional and the attitudes are not very welcoming. I have noticed several residents have moved from the facility. I hear the kitchen is run by two who seem to run everyone off and the serving sizes keep getting smaller?! As much as it cost to live in these places you would think services would be much better. I have also noticed the staff has a big turnover seems like every time you go in there are new faces. Most of the time there is a few that run around like a chicken with it's head cut off. Thank goodness my loved one is no longer with them. Too bad the owners aren't around to see what really goes on but when they are everyone sucks ass with them to make it look all good! They need to watch the camera's and see who does what, we had only 3 care tenders that treated us well and those girls deserve way more than what they get that's for sure.
what

Pikeville, KY

#5 Jul 28, 2012
Isnt it obvious wrote:
Thinks have gotten worse the past few months... 4 months ago, I would have said this place was great. Since Lucas left, I never got updates on my family member and things have gotten bad... She no longer lives there because she wasn't being checked on. Staff turn over seems very high, residents are moving out. I have talked with several employees who don't seem to care. Other family members tell me medications are missing... Certainly glad my loved one has moved. I strongly urge potential residents to tour, and ask questions. Something is definitely wrong... Even the staff who used to care seem as though they don't anymore. "Fakeness" is obvious as you walk in the door. Perhaps its where the owners aren't local and don't see what's going on? Its obvious some bad decisions have been made recently.
what happend to Lucas?
Blitz

Berea, KY

#6 Jul 28, 2012
what wrote:
<quoted text>
what happend to Lucas?
He was Fired
Single Malt

Barnesville, OH

#7 Jul 28, 2012
f you are really interested come out and talk to the staff and residents. What I see here is mostly BS.
except

United States

#8 Jul 28, 2012
Shelly she is wonderful and caring.
what

Pikeville, KY

#9 Jul 28, 2012
u have GOT to be kidding.
suzanne

United States

#10 Jul 28, 2012
Shelly was wonderful to my family
Confused

Richmond, KY

#11 Jul 30, 2012
Who has the kitchen run off exactly? What we have here is a loudmouth Bafoon using the name blitz. U have no idea about how the kitchen operates. The kitchen works their ass's off with what they've got to work with. So does the rest off the staff. I advise that if you hate Arcadian cove so much, why don't you bring your idiotic, delusional, insane behind down to the cove a check out how hard those employees truly work. BLITZ, you are again, a Bafoon. Good day
LOL

Stanton, KY

#12 Aug 8, 2012
Place is changin for the worse I hear.
Tinsley

Lexington, KY

#13 Aug 8, 2012
what they pay out there for aides/ do they have to pull doubles? lookin for work. fed up were I am.Tin
LOL

Stanton, KY

#14 Aug 8, 2012
stay away... low pay and no respect
reallyobvious

United States

#15 Aug 12, 2012
I think the problems are obvious. Several staff members including some "in charge" get DUI's while employed there on days off. If someone isn't that responsible at home on a day off, do we really want them responsible for loved ones? One or two caretenders "run the show" and run everyone else off. The turnover the past few months has been insane! They have lost 5 or 6 employees since late May as well as 4 or 5 residents. And when "staff" starts dating the residents married family members, you know there are problems. One day when a scorned wife comes in pitching a fit, people will DEFINETLY talk. Nothing is professional there anymore. Its sad because there was SO much potential there. When issues with missing pills start to arise, its usually all downhill from there...
sisinlaw

Lexington, KY

#16 Aug 13, 2012
I have family there. Could the DUI be looked up on jailtracker? Topix is not always the best sourse of info.
iknow

Pikeville, KY

#17 Aug 13, 2012
reallyobvious wrote:
I think the problems are obvious. Several staff members including some "in charge" get DUI's while employed there on days off. If someone isn't that responsible at home on a day off, do we really want them responsible for loved ones? One or two caretenders "run the show" and run everyone else off. The turnover the past few months has been insane! They have lost 5 or 6 employees since late May as well as 4 or 5 residents. And when "staff" starts dating the residents married family members, you know there are problems. One day when a scorned wife comes in pitching a fit, people will DEFINETLY talk. Nothing is professional there anymore. Its sad because there was SO much potential there. When issues with missing pills start to arise, its usually all downhill from there...
please tell us more? Names would be nice to!
Seriously

Sarasota, FL

#18 Aug 14, 2012
This sounds like maybe an ex employee who is mad. This is the wrong place to start stuff. There are elders there. This is a great place. It's very clean, and there are very hard workers there. Would recommend to anyone lookin for an assisted living.
really

Mckee, KY

#19 Aug 14, 2012
ex employee that's mad sounds like a great place to work!
Wow

United States

#20 Aug 14, 2012
I agree with seriously! This is a facility for the elderly! Clearly you have NO respect for them so I assume that you are exactly that, a mad EX-EMPLOYEE who did not need to be there in the first place!

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