Review: Window And Door Factory Outlet

Review: Window And Door Factory Outlet

Posted in the Richmond Forum

Lance Tankman

Los Angeles, CA

#2 Aug 20, 2013
Im looking for someone that can build chicago custom garage doors. Does anyone know someone that can build a custom garage door?

Richmond, KY

#3 Aug 20, 2013
Not them the fearless leader had lied all his life.

Winchester, KY

#5 May 18, 2014
That fearless leader is no longer part of the company. It's been under new ownership and management for a couple years now. Much better customer service and products now.

Orlando, FL

#6 Aug 25, 2014
I like coming to these forums and learning about other companies. I want to find a good glass and door company and see what makes them so good. You can always learn a lot from other companies that have had long-term success.

Nicholasville, KY

#7 Dec 25, 2014
The new ownership is not any better!! I have nothing but a mess and problems from their work and it is still not finished!! I know there has to be others that feel the same way. Please let me hear from your experiences with this company.

Nicholasville, KY

#8 Dec 25, 2014
PS My comment is directed towards Window and Door Outlet, Soutern Hills, Richmond, KY!
Man about Town

Richmond, KY

#9 Dec 25, 2014
Easty wrote:
PS My comment is directed towards Window and Door Outlet, Soutern Hills, Richmond, KY!
When did you have them do the work? And what kind of problems?

Richmond, KY

#10 Dec 28, 2014
Unfortunately I had work done by them when the now owner was in business with Terry. It was a complete disaster and has cost me many times over to fix what they did when installing new doors and windows in my home. I wouldn't go near the place or its fearless leader. I don't know how he stays in business.

Richmond, KY

#11 Dec 29, 2014
I do not recommend the above company. Craftsmanship is poor.

Nicholasville, KY

#12 Jan 2, 2015
Not only is the craftsmanship poor, but they tear up more than they fix. Started replacing my door in the summer and it is still not finished. Communication and experience is everything and they have neither. Don't let them near your home, go to least they will stand behind their subcontractor's work.

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